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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

For official product and feature updates we recommend three things:

Stay tuned here: We update our work items monthly
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  1. Be able to choose different device for ringing

    When I don't have my headset on I cannot hear when somebody calls.
    Should have an option to ring on a different device e.g. Skype 7.41.x. See attached.

    1,895 votes
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    360 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  2. Have end users change participant settings (lobby settings) for Teams meetings

    Just like with Skype for Business have a setting that allows our end users to change the participant settings for Teams Meetings as described here for Skype for Business: https://support.office.com/en-us/article/change-participant-settings-for-skype-for-business-meetings-9175e297-de5f-43b2-8e0f-85cc05e24986

    654 votes
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    110 comments  ·  Meetings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to Mute a Conversation Thread

    Please allow the ability for individual users to mute replies to a thread they have participated in. Allow this to be a toggle located under the three dot menu or an additional hover button.

    1,658 votes
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    129 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →

    Muting of conversation threads is available to the public. Just like muting a chat, turning off notifications to a channel conversation will stop you from receiving updates for that specific conversation.

    To turn off notifications for specific conversations

    • Go to the beginning of a conversation in a channel
    • Go to the top right corner of the original message in the conversation thread and select More options … > Turn off notifications.
  4. Voicemail for Teams Calling & Call Queues

    We have some Auto Attendant and Call Queues set up, when the time is 'out of hours' and a call comes in or if all users are busy and unable to answer a call it should go to voicemail posting the message transcript and audio file in the Team / group linked to the call queue.

    109 votes
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    12 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  5. Busy Options (Busy on Busy or Voicemail on Busy)

    Provide a functionalitiy similar to the one is SfB Server.

    There are two items tracked here:
    1) Busy on Busy - Incoming calls will be rejected with a busy signal if the user is busy.
    2) Voicemail on Busy - Incoming calls will be forwarded to voice mail if the user is busy.

    258 votes
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    27 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  6. Import Shifts schedule from Excel/CSV

    Shifts already has export schedule in UI. It would be great to have a option to import schedule as well, so it could be prepared in a external (legacy) system and then easily imported using UI, without need to develop code for upcoming Graph API.
    This would also make possible to create a shift "template" that could be easily uploaded to new Shifts / groups.

    161 votes
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    31 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add "What's happening today?" Status

    Skype for Business has a "What's happening today?" custom status under their name which users can write custom messages such as "Teleworking" or "At Lunch". Teams should have this also.

    463 votes
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    70 comments  ·  Presence  ·  Flag idea as inappropriate…  ·  Admin →
  8. Shifts: Time Clock

    Add the time clock feature from StaffHub to help administrators and supervisors keep track of hours and personnel

    88 votes
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    17 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →

    Time Clock in Shifts has been released! Team owners can enable Time Clock and export a time clock report. Team members can also clock in/out using the mobile app.

    Please see the following end-user documentation for more details:
    - https://support.office.com/en-us/article/clock-in-and-out-with-shifts-and-time-clock-ae7b676c-7666-46c7-9f68-85ff54acec8b
    - https://support.office.com/en-us/article/set-up-time-clock-for-shifts-63ff9958-3594-4d05-82eb-a4a342cba2e2
    - https://support.office.com/en-us/article/export-time-reporting-in-shifts-c3b06e42-3ad2-4b88-87a0-4e481d432110

  9. Guest Presenter in Team Live Event Meeting

    It does not appear that Guest users can be a presenter in a Live Event meeting. This is a key functionality as not all presenters will be employees.

    98 votes
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    22 comments  ·  Live Events  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow service numbers from a SIP trunk via Teams Direct Routing

    Could you please add support for service numbers (usable with auto attendant or call queues) that come from a SIP trunk connected via Direct Routing? It doesn't make sense to support BYOT with Teams Direct Routing but not having the possibility to use the numbers on the SIP trunk as service numbers for an auto attendant or a call queue.

    383 votes
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    46 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  11. Screen sharing within chat

    I need to be able to share my screen with a coworker at a different location WITHIN a chat. I also need my coworker to be able take over my computer within chat. Right now it seems you can only share your screen during a meeting.

    348 votes
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    59 comments  ·  Messaging  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Suphatra responded

    This is done! Happy holidays. Tweet me at @skprufo if you have any questions.
    Suphatra

  12. Ring on all Devices - Incoming Call

    When a Call comes in, it only rings in the headphones. But as we don't wear our headphones all day long, sometimes we can't hear it ringing.

    Please make an option to ring on all attached devices (speaker + headphones).

    99 votes
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    11 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  13. Meeting Policy - presenter permissions

    In Skype, you were able to set your meeting options for any particular meeting. You don't have this option in Teams and everyone from your organization is made a presenter by default, so anyone can mute or remove anyone including the meeting organizer from the meeting. At the very least, we should be able to set an option in the Meeting Policies to not allow entire organization to be presenters, but it would be better if the meeting organizer could decide who if anyone, can have those permissions.

    180 votes
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    15 comments  ·  Meetings  ·  Flag idea as inappropriate…  ·  Admin →
  14. screenshare without audio

    In Skype for Business it's possible to share your screen without using the audio feature. This is important for us, because we use a different conf bridge. Using Skype/Teams audio in that scenario just gets in the way (echo, unwanted audio through PC, etc).

    Bottom line, it would be nice to be able to share your screen in Teams without using the voice/audio feature.

    619 votes
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    70 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →

    I have confirmed with the feature team that this is, in fact, functioning as you expect today – you can share your entire desktop or a specific window directly from a private chat session, without starting audio or video. The mute microphone button is enabled so you are able to easily add audio by “unmuting”, but we realize this is causing confusion. We are working on further experience improvements.

    Please feel free to respond to teamsml@microsoft.com if you are still seeing issues.

    Thanks,
    Alex

  15. Add Hold Music for the caller to hear

    Add Hold Music for the caller to hear when doing a consult than transfer.

    121 votes
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    22 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →

    Microsoft Teams has shipped Music on Hold for PSTN (Public Switched Telephone Network) calls. This includes both one-to-one PSTN-to-Teams calls as well as calls made to a call queue. For more information about calling features, please see https://docs.microsoft.com/microsoftteams/here-s-what-you-get-with-phone-system.

    Please feel free to upvote other related items
    - Allow call agents to answer the call directly without playing the music on hold for a call queue: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38873356-allow-call-agents-to-answer-the-call-directly-with
    - Play music on hold after a call agent answered in a call queue: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38873329-play-a-music-on-hold-after-a-call-agent-answered-i
    - Add support for streaming hold music: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36924085-add-support-for-streaming-hold-music
    - Allowing customize Music on Hold for individual user: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/39105541-allowing-customize-music-on-hold-for-individual-us

  16. Dark Mode

    Dark mode for both android and iOS will be great. Two big reason in my opinion save battery and looks way better. Thank you

    90 votes
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    completed  ·  4 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  17. Group Voicemail

    We have a number of teams that use a group phone number, and hence would like to have a group voicemail box so that anyone in the group can access the voicemail

    118 votes
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    11 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  18. Staffhub migration

    Show us how to import all our schedules from StaffHub to Shifts

    44 votes
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    9 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →

    We have released the StaffHub migration feature. This allows an IT Pro to run PowerShell cmdlets to move their StaffHub teams to MS Teams.

    Please see the following documentation for more details:
    - https://docs.microsoft.com/microsoftteams/expand-teams-across-your-org/shifts/move-staffhub-teams-to-shifts-in-teams
    - https://docs.microsoft.com/microsoftteams/expand-teams-across-your-org/shifts/install-the-staffhub-powershell-module

  19. Copying text - hovering menu hides the end of the text

    When copying text from a message, the ending of the message is hidden by the "More Options" hover.

    1,239 votes
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    329 comments  ·  Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  20. Support for Private Channels

    Private channels enable focused private collaboration among a subset of your team. You can find detailed information on the capabilities and management of the private channels feature here - https://docs.microsoft.com/MicrosoftTeams/private-channels. Note: Work to release for the government clouds is in progress.

    There are four other types of channel functionality on our backlog that we will continue to track – feel free to upvote and/or comment on the items listed next to each:
    - Channel only members: to enable collaboration with people outside the team in a specific channel, without granting them access to the team itself.  The channel member…

    25,138 votes
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    2098 comments  ·  Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →

    Private channels enable focused private collaboration among a subset of your team. We are super excited to share that this feature is fully rolled out to the public ring. You can find detailed information on the capabilities and management of the private channels feature here – https://docs.microsoft.com/MicrosoftTeams/private-channels.
    There are four other types of channel functionality on our backlog – feel free to upvote and/or comment on the UV items listed next to each:
    - Channel only members: to enable collaboration with people outside the team in a specific channel, without granting them access to the team itself. https://microsoftteams.uservoice.com/forums/555103-public/suggestions/31374577
    - Shared channels within an organization: allow people in different teams to collaborate on a shared project or v-team in the context of their own teams. https://microsoftteams.uservoice.com/forums/555103-public/suggestions/18615565
    - Shared channels across organizations: allow people in an organization other than yours to collaborate on a shared project or v-team. …

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