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It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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  1. calls come through when im on a call

    When I'm already on a call if a new call comes in, Teams still rings as if I'm available. It should give a busy tone, go to voicemail or just ring-out - but do it silently in the background. Or with minimal interruption. If I'm on a call it will reduce the audio to allow Teams to ring!

    28 votes
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      0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    • Busy Options (Busy on Busy or Voicemail on Busy)

      Provide a functionalitiy similar to the one is SfB Server.

      Busy on Busy - Incoming calls will be rejected with a busy signal if the user is busy.

      Voicemail on Busy - Incoming calls will be forwarded to voice mail if the user is busy.

      20 votes
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        1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
      • Switch active call to Mobile phone

        Our customer should have a function to switch an active call from the computer teams client to a mobile team client.

        for example:
        You answer a call at the PC/teamsclient and want to leave your desk and continue the call with your mobile phone/Teamsclient.

        Normal call forwarding is not really useful in this case. It would be nice if there was something like a "Switch-Button".

        21 votes
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          0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
        • notifications

          I am unable to get any pop-up notifications on my phone from the Teams app. I have checked the following settings: On the app:
          Menu/Settings/Notifications:

          Send Notifications - "Always, even if active on desktop"

          Push Notifications - All selected

          Sound - set on with vibrate

          On the phone:

          Settings/Notifications:

          Teams set to notify

          Advanced:

          Allow Notifications selected

          37 votes
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            0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow copying whole chat conversations

            Currently, it's not possible to select & copy more than one message in a chat. When I try to select two or more messages, the focus stays on the first message making it impossible to copy whole chat.

            There are some really ugly workarounds like: https://techcommunity.microsoft.com/t5/Microsoft-Teams/Copying-conversations/td-p/62849 which I don't consider a solution of the situation.

            I want to be able to select multiple messages at once and copy them by hitting CTRL+C.

            469 votes
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              81 comments  ·  Messaging  ·  Flag idea as inappropriate…  ·  Admin →
              working on it  ·  Suphatra responded

              Thank you for your suggestion! We really appreciate the feedback and idea. We have reviewed this request and started working on it. I’ll let you know as it nears completion.

              Suphatra

            • Shifts: Don't display reason for absence

              Desired Outcome:

              When employees request time off, give Managers the option to not display the reason given to the rest of the team. I.e. Make the reason (= color and icon) for the absence visible to Managers only.

              Reason:

              Right now even personal reasons such as sickness are publicly accessible to anyone. E.g. another employee could therefore track why a colleague is not in the office that day and draw conclusions about personal matters such as their Health from it. This would require consent from every employee; this consent is freely withdrawable under GDPR. One employee alone could therefore block…

              14 votes
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                1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
              • Out of office pop up showing up constantly for all users

                Hi,

                We at work are in a group chat and when someone is out of office, the little grey bar ontop of the chat box keeps showing up with the info that the person is out of office and may not respond.

                You can close it but every time you re-open the chat tab it pops back up.

                This happens for all users in chat (about 20 participants).

                Can we disable this?

                Thanks

                91 votes
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                  31 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                • Spell check in muliple languge

                  It would be nice if it was possible to have the Teams desktop app in one languge and spell checking in multiple languge and at the same time customize date and time format.

                  E.g. I would like to have Teams in English, have spell checking in English and Danish, and have date and time format in "Danish".

                  186 votes
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                    under review  ·  36 comments  ·  Languages/Translation  ·  Flag idea as inappropriate…  ·  Admin →
                  • PSTN Reverse Number Lookup (show username from Address book not PSTN number) in Teams Toast and Call History

                    When a PSTN user calls you on Microsoft Teams, if the number is in the address book I would like to be presented with the users name on the toast, not just the PSTN number. The same for call history or anywhere else a PSTN number appears in the client

                    42 votes
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                      2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                    • Include Office 365 group calendar in teams

                      It would be good to be able to click on a calendar button on the left hand side to get a view of the Office 365 groups calendar as you would in the calendar app. Good for being able to look and get a glimpse of what is coming up with the group. At the moment I have to go back to the calendar to look at it.

                      8,376 votes
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                        672 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
                        working on it  ·  Suphatra responded

                        I’m so happy to share an update with you! The feature team has let me know that they are working hard at this and are aiming for a spring time release.

                        Please comment below if you might be interested in testing or TAP, and include the industry, company size, and location of your org. We would likely want to hit a very wide range of demographics.

                        Thanks,
                        Suphatra

                      • Dark Mode

                        Dark mode for both android and iOS will be great. Two big reason in my opinion save battery and looks way better. Thank you

                        24 votes
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                          0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                        • Enhanced Call Queues

                          When will Serial Routing call queues be enhanced? Currently the routing is based on the alphabetical structure of the distribution list which does not work for my call groups. We need the ability to define the routing by agent.

                          26 votes
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                            7 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow to reply to messages in a channel via Microsoft Graph

                            It would be good to be able to reply to a message in a channel via Microsoft Graph rather than starting a new conversation.

                            17 votes
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                              0 comments  ·  Developer Platform  ·  Flag idea as inappropriate…  ·  Admin →
                            • Remove "Staff Notebook" from Microsoft Teams for Education

                              I am not sure if this is a bug or not but we are using Microsoft Teams educational licenses. We want to use the Teams for our internal staff departments first. For some reason the setup of teams includes extra educational features like it force creates a OneNote tab called "Staff Notebook" in the General channel of each team. the OneNote includes a lot of classroom type customization that we do not want/need. Our departments have their own OneNotes. I cannot delete Staff Notebook tab or even rename it. I can add and delete other OneNotes but we want a…

                              113 votes
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                                14 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow us to build custom Calling Policies in MS Teams

                                Currently its only possible to use the default MS Team pollicies for Calling (AllowCalling, DisallowCalling, AllowCallingPreventTollBypass, AllowCallingPreventForwardingtoPhone) however we would like to create out own. For example we would like to allow the calling but prevent to call a whole group. We have some users who miss use this feature and made a lot of our users unhappy. We tried to fix that via an education but a lot of users still do not understand that feature, so we would like to control that via fine grained Policy.

                                20 votes
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                                  1 comment  ·  Privacy and Security  ·  Flag idea as inappropriate…  ·  Admin →
                                • improve speed of scrolling up in chats

                                  a ton of time is wasted waiting for chat text to appear then to find that its not what you were looking for

                                  please preload more data or reduce the delay on loading the content like google hang outs does, its much smoother scrolling thru history

                                  its difficult to navigate thru recent history when its all blocks

                                  189 votes
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                                    31 comments  ·  Messaging  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Live Events Mute/Unmute Participants for Q&A

                                    Allow the producer to unmute/mute participants if they ask a question. So the experience could be, a person asks a question in Live Events, the Producer selects them and announces "We have a question from Bob" and then unmutes Bob and allows Bob to verbally ask his question.

                                    14 votes
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                                      3 comments  ·  Meetings  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Federation

                                      Hi everyone -- I'm splitting this feature out from the "Guest Access" feature request so that you can weigh in on this specific issue and provide feedback for it here. Please write in the comments what you would like to see with Federation and I will incorporate it into this description. -Suphatra

                                      FEDERATION REQUESTS:

                                      #1 -- When our team have a live call meeting we can not add people to the call that doesn't belong to the team, even if they are from the same company. Additionally can we brought client which will be federated.

                                      #2 -- Need to be…

                                      796 votes
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                                        39 comments  ·  Meetings  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Support for Citrix and RDS Environments

                                        Support for the desktop Teams application to be installed directly into Program Files and not into the users AppData.

                                        Currently this method is not viable for a RDS environment such as Citrix or Horizon View.

                                        39 votes
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                                          5 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Mute a channel - (Mute Chat is complete)

                                          I'd love to keep groups/channels in my list, but mute a channel so I don't get those. I get notified whenever some tags a channel eg @General, it's super distracting!

                                          Also would like the possibility to mute a group chat, so no sound or mobile notification should be received for a user that chooses to mute some group chat.

                                          711 votes
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                                            107 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                                            working on it  ·  Warren responded

                                            Mute a channel is still being worked upon. The team is still hard at work on this item. No updates at this time.

                                            -Warren

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