The new contact list is now live and it has the option to expand and collapse contact groups. However when I restart teams the are all expanded again.

It would be better if Teams remembered when I collapse a group. then I can for example hide groups of contacts I don't use as often.

We are after reporting capabilities to capture granular detail on activity within Teams.

We would like to have data capturing:
1. Number of users enabled
2. Number of daily active unique users
3. Breakdown of devices uniquely used
4. Number of teams created
5. Number of teams deleted
6. How many instant messages sent overall in the Chat
7. How many calls made in Teams
8. Number of files shared in channels
9. How many combined ‘likes’ have been made over a period of time

Using a Skype Room System with an E5 license allows you to initiate a telephone call either via Skype or via Teams. When using the Teams option, you can dial a telephone # but once connected the dial pad is no longer accessible. When dialing into a conference #, this is often required in order to enter a PIN or conference code. The Skype option allows this dial pad access after a call is connected.

Once a schedule is complete in Shifts and then Shared with the team, it should show up in Outlook calendar as a separate calendar so that each individual can quickly see if there are any conflicts with other work or personal commitments. An alternative is that it populates in Planner.

Why not merge Kaizala and Microsoft teams?

It's very confusing to new users that there is a difference between replying to an existing conversation and starting a new one within a channel. This is a visual thing as much as anything else. The 'reply' buttons are not naturally attractive if you just want to start typing a message. There should be a logical gap between the bottom of a conversation and 'start a new conversation'. 'Start a new conversation' needs to be separated visually, as if it's a second order command rather than a first order...reply.

In Skype for Business and most other phone systems, you can select to transfer a caller directly to voicemail (receptionists use this all the time). Teams does not have this option. It is very important for folks to not transfer to a ring-ring-ring experience if they simply need to leave a voicemail.

It is difficult for viewers with poor vision to see desktops that are shared. HDMeeting and other videoconferencing apps have a UI element to show the 'actual size' of the display resolution.

Users can use the zoom button to enhance the Teams call controls, but not the shared screen.

Absolutely need search capability for Wiki within Teams. A Wiki without search becomes somewhat useless as soon as you add a moderate amount of content and forces you to re-think where you want to store the information.

It would be good to be able to click on a calendar button on the left hand side to get a view of the Office 365 groups calendar as you would in the calendar app. Good for being able to look and get a glimpse of what is coming up with the group. At the moment I have to go back to the calendar to look at it.

Provide ability to attach a document to a Planner Task from your Desktop (like you can do in a SP task).  Today, you have to upload the document into Teams first, then open your Planner Task and then attach by referencing the previously uploaded document.

Currently, it's not possible to select & copy more than one message in a chat. When I try to select two or more messages, the focus stays on the first message making it impossible to copy whole chat.

There are some really ugly workarounds like: https://techcommunity.microsoft.com/t5/Microsoft-Teams/Copying-conversations/td-p/62849 which I don't consider a solution of the situation.

I want to be able to select multiple messages at once and copy them by hitting CTRL+C.

I would like MS team to show "seen" status in order to track my message is seen by someone.
Thanks

Download Improvements

Generally the download experience with Teams is pretty poor and I'm amalgamating suggestions in to one

- Configuration of download location other than default download folder
- Download progress and fixing of hanging UI when downloading file
- Permanent notification to user in chat/team room or even a downloaded management area showing downloaded files with a direct link to open file
- Ability to open file directly from notification
- Ability to open folder from all areas download is listed
- Ability to download to a different one time location from the file hamburger menu

When I don't have my headset on I cannot hear when somebody calls.
Should have an option to ring on a different device e.g. Skype 7.41.x. See attached.

It would be nice if it was possible to have the Teams desktop app in one languge and spell checking in multiple languge and at the same time customize date and time format.

E.g. I would like to have Teams in English, have spell checking in English and Danish, and have date and time format in "Danish".

I'd love to keep groups/channels in my list, but mute a channel so I don't get those. I get notified whenever some tags a channel eg @General, it's super distracting!

Also would like the possibility to mute a group chat, so no sound or mobile notification should be received for a user that chooses to mute some group chat.