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It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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  1. Adding Shifts as team tab

    With Shifts now in place in Teams, it would also be nice to have a channel tab for Shifts, for easy access within the channels themselves.

    61 votes
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      0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
    • Show if call forwarded or from a call group in call history / missed calls

      If an incoming call is being forwarded from another user or is being forwarded as part of a call pickup group, this is displayed in the popup call notification, however it is not displayed in the users call history. The calls just show as a missed call.

      This is causing confusion for users as they see these forwarded/call group calls as missed calls and then try to return the call.

      An additional column or a different 'Type' for these calls would resolve this issue.

      49 votes
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        2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
      • Disable auto-syncing of Availability status with Outlook calendar

        Please also allow users to turn off auto-syncing of Availability status with their Outlook calendar and other sources.

        34 votes
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          5 comments  ·  People/Presence  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow rearranging contacts and groups

          The new contact list is now live but it's missing the ability to rearrange contacts and groups by drag and drop like you can now do with teams and recent conversations.

          I have quite a few contacts and large groups so sorting them would be very useful.

          276 votes
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            40 comments  ·  UX/Design  ·  Flag idea as inappropriate…  ·  Admin →
          • Shifts - Let non owner manage shifts

            Only team members with owner role are able to manage shifts.

            Would be helpfull to define shifts manager seperate from their team role.
            Shifts are also assigned by supervisors, which are only team member and assigning owner role is not desired.

            51 votes
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              planned  ·  5 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
            • -HiddenFromExchangeClientsEnabled = true when created from Teams?

              A recent update has changed -HiddenFromExchangeClientsEnabled from default false to default true when Office 365 group is created by Teams. I would like an option for the user who creates the team to set this value upon creation. Our users need to use the O365 group as well as the team created in Teams. With this value set to true they cannot use the email functionality of the O365 group unless I use powershell to change the value every time someone creates a new team in Teams.

              This post was created because of a suggestion from support and the information…

              227 votes
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                16 comments  ·  Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
              • Support device call controls

                Support call controls for popular 3rd party headsets (handup, mute) like Plantronics 740-M or Jabra.

                147 votes
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                  23 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                • Import Shifts schedule from Excel/CSV

                  Shifts already has export schedule in UI. It would be great to have a option to import schedule as well, so it could be prepared in a external (legacy) system and then easily imported using UI, without need to develop code for upcoming Graph API.
                  This would also make possible to create a shift "template" that could be easily uploaded to new Shifts / groups.

                  45 votes
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                    6 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
                  • Need to be able to search/call Outlook contacts' phone numbers without leaving Teams

                    The biggest obstacle and user complaint we have when rolling out Teams is that users cannot search for their Outlook contacts to call like they could in Skype For Business. Instead, they have to open Outlook and reference the contact's phone number which is inefficient & clumsy. It goes against everything else Teams does well in in terms of consolidating apps/interfaces. Users should be able to search for and call their outlook contacts via PSTN without having to leave Teams.

                    Skype for Business is still a much more streamlined design for external PSTN calling because users cannot find and dial…

                    100 votes
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                      8 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                    • Stop Recording on Exit

                      We need an option/pop-up to stop recording on meeting exit. At the moment if someone who is recording a meeting exits the meeting, the recording continues forever. What's worse is that the person who started the recording is the only one who can stop it. I "get" that part of the reason why only one person owns the recording is because of the need to associate the recording with a particular Microsoft Steam account... so what I propose are two things:

                      1. On exit, if you are recording, you are given a prompt to also end recording or leave it…

                      61 votes
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                        4 comments  ·  Meetings  ·  Flag idea as inappropriate…  ·  Admin →
                      • Meeting Policy - presenter permissions

                        In Skype, you were able to set your meeting options for any particular meeting. You don't have this option in Teams and everyone from your organization is made a presenter by default, so anyone can mute or remove anyone including the meeting organizer from the meeting. At the very least, we should be able to set an option in the Meeting Policies to not allow entire organization to be presenters, but it would be better if the meeting organizer could decide who if anyone, can have those permissions.

                        97 votes
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                          7 comments  ·  Meetings  ·  Flag idea as inappropriate…  ·  Admin →
                        • When I select the "Reply all with IM" in Outlook it only opens a Teams chat window with the sender, same as "Reply with IM"

                          I turned on Teams as my default IM option from Outlook, but when I select the "Reply all with IM" it only opens a Teams chat window with the sender, same as "Reply with IM". Another colleague confirmed the same behaviour. Is this a bug, or is there something else I need to do in my setup for this to work correctly?

                          59 votes
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                          • Adding Room devices to a Teams Live Event.

                            During a Teams Live Event we can either take the TeamClients or a RTMP encoder as streaming source. It would be great to gain the ability to add SIP-endpoints or Skype Room system too.
                            Being able to stream from any SIP device is the missing puzzle piece in an already great interrop solution.
                            Imaging being able to use any video conferences room as Broadcast studio?

                            I`m sure this would empower the Interrop soloution offer by Polycom, Pexip and BlueJeans a lot.

                            Currently the only workaround is to use RTMP, but the workflow is to bad for the enduser.

                            37 votes
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                              0 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
                            • Allow Teams Meeting Host to Toggle Meeting Entry Exit Tones Conference Bridge Settings

                              As an O365 global admin there is no way to let my Teams users toggle these audio conferencing meeting preferences themselves.

                              There is only a global setting in the Teams/Skype admin portal that lets me turn on/off these audio conference bridge settings for the entire tenant. My users need to be able to modify these settings like they could in Skype for business.

                              If I was hosting a large Teams meeting and running a webinar you can see how disruptive entrance and exit tones would be as participants come and go. The problem is that I can't just disable them…

                              94 votes
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                                3 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add geolocation

                                Add the geolocation possibility on the smartphone apps and on the desktop app as well.
                                So the user can find out where other team members are located.
                                The user must have the possibility to share his position or not with other members (for privacy or security reasons).
                                When we click on the position of the user, the possibility to see the position on a map is also needed.

                                43 votes
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                                  9 comments  ·  People/Presence  ·  Flag idea as inappropriate…  ·  Admin →
                                • allow multiple windows in teams or be able to "pop out" the chat window

                                  Work on teams (conversation, files, tabs etc) but still have access to the chat function either as a pop out or be able to have multiple windows for teams open

                                  30 votes
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                                    1 comment  ·  Messaging  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Usage of Teams once, breaks ability to use Skype

                                    Dear Admins, please get on the same page as your design teams and support staff, they’re giving users contradicting information.

                                    I just had a conversation with Microsoft Support about the ability for a Skype user to talk to a Teams user…basically at this time there is no such thing as interoperability despite their documentation regarding coexistence modes.

                                    The very minute a user even tries Teams just once…they break the ability to use Skype to talk to you if you’re using Teams. Apparently it’s been in this broken state for months and is “by design.”

                                    Here’s the quote from the rep,…

                                    122 votes
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                                      4 comments  ·  UX/Design  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Notification of requests in Shifts should be more visible

                                      When working in Shifts on in the desktop client, new requests are not very obvious. Only some requests can be seen as a pulsating entry in the Monthly view for example, but that requires you to have the month in question in view. You need to open the Requests view in Shifts to see the requests.

                                      The obvious place for these notifications would be to have them visible in the Activity view in the client, where all other notifications are shown.

                                      What would also be nice-to-have is to have a specific notification easily visible in Shifts itself, so that as…

                                      35 votes
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                                        planned  ·  2 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Upload files into directly into folders in Teams on iOS app

                                        A requested feature in Teams on iOS device is the ability to upload files directly to folders in Teams. At this time, you may upload files in the conversation tab, but it will be uploaded directly in the root of the team. In what I request, you should be able to access the Teams file archive, go to the folder where you want to upload the file and then upload.

                                        The picture shows where I'd love to have an "attach a file"-button.

                                        270 votes
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                                          44 comments  ·  Files  ·  Flag idea as inappropriate…  ·  Admin →
                                        • JIRA Server

                                          Support for JIRA server (not just cloud)

                                          103 votes
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