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  1. Initiate call recording from HMT

    I want to be able to initiate call recording from the MS Teams on Realwear HMT. this option does not appear on the HMT whereas any other participant from PC or phone can initiate the recording.
    why don't we make it available on realwear by simply saying Record call

    3 votes

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    0 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make the RealWear camera functionality available in Teams (zoom, exposure, flashlight.)

    Make the native RealWear camera functionality available in Teams (zoom, exposure, flashlight.)

    83 votes

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    6 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  3. RealWear: Unable to Share Screen and continue sharing while using other applications

    When using Microsoft Teams for RealWear application on the RealWear HMT-1 and HMT-1Z1 wearables, there is no option to share the screen with the remote support people in a meeting. This is required to help with the support situation, and is required to continue sharing the screen while navigating through other application outside of teams, so remote support can be given on the use of the other applications or to see the data being presented in the other applications (e.g. we have a Thermal Camera application that also runs and will need remote support with this when using Microsoft Teams).…

    80 votes

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    4 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  4. Zoom functionality of MS Teams on Realwear HMT 1

    We are looking for the zooming option while in MS Teams video call on Realwear HMT1Z1. I think it is a must feature if MS want MS Teams to be used on a Realwear device.

    65 votes

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    5 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  5. Realwear HMT-1 -- Microsoft Teams never prompts to choose certificate

    Using Realwear HMT-1 (12.1.0-04-C.HMT-1.G), Microsoft Teams (1449/1.0.89.2021060902) cannot choose company certificate to complete authentication because the prompt that SHOULD appear to allow to choose the certificate never appears.

    Please see video capture (link below) with embedded notes (in red) that show exactly what is happening.

    https://rd.phoenixcon.com/media/transfer/PhoenixContact_Realware_Teams_Certificate_Error.mp4

    1 vote

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    0 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  6. write and sketch on shared screen during meetings

    it would it be ideal for the remote viewer to be able to write on the shared screen to indicate items (circles, line, arrows)
    in this way Teams will really be the preferred solution for all VRG users. thank you!

    53 votes

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    4 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  7. RealWear: Microsoft Teams for RealWear Application Needs better optimisation for Voice Commands

    When using Microsoft Teams for RealWear wearables, the navigation and controls lack proper optimisation for a Voice Command (no touch) operating system. This needs significant improvement. In addition but related, the Microsoft Teams for RealWear interface needs simplification to ensure that the screen interface is not overloaded with selection command options (i.e. the Voice Command selection indexing system seems to overload when there is more than about 10-15 selection options on the screen at once, usually see around 8 selection items max).

    51 votes

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    1 comment  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  8. RealWear: Need whiteboard functionality for Video meetings and presentations

    When using Micrsofot Team for RealWear on RealWear HMT-1 and HMT-1Z1 wearables, it would be more useful if a whiteboard session could be started in a meeting allowing for Meeting Attendees to whiteboard ideas on supporting the first responders, including ability to work with a blank whiteboard, photos taken from first responder camera (similar to TeamViewer Pilot functionality) and/or marking up other documents, technical drawings (probably as PDF). Could not post from Login so posted as Anonymous, please contact me through ofigroup.com.au Tenancy for further information if required.

    48 votes

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    0 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  9. Realwear - Ability to join an ongoing meeting/call

    I want to be able to access a meeting invite via the headset or the ability to join an ongoing call.

    30 votes

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    5 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  10. RealWear: Microsoft Teams for RealWear Application Needs Better Hand Off Capability

    When using Microsoft Teams for RealWear wearables, the hand-off capability between a PC, iPhone, iPad, Android and the RealWear wearables performs inconsistently and is a feature that significantly values the Teams option above other market sector competitors that do not have this feature. It is a regular occurrence that this has to happen, from initiation, to dynamic integration between field worker / first responder, for technical discussion to close out, this may happen several times, particularly with the field worker, but also with the remote supporters who may need to switch to continue support but also so they can move…

    39 votes

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    3 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  11. Hang up function for unanswered calls

    When using MS Teams on the RealWear HMT-1 and I make a call to someone that doesn't answer or I call the wrong person there isn't a way to hang up the call.
    I have to power down the device and reboot to get going again.

    28 votes

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    11 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  12. H.264 Video Codec encryption and resolution

    When RealWear Teams application stream video to a receiver this is done using codec H.264 together with SoftWare encryption.

    MediaLineOutboundStreamPayloadVideoSendCodecTypes
    H264 SW

    HMT-1 support hardware encoding for H.264
    https://www.realwear.com/knowledge-center/hmt-1/product-overview/specifications/

    Video
    Up to 1080p @30fps. Codecs: VP8, VP9 and hardware encoding support for H.264, H.265 HEVC

    Can you change so the HMT use HardWare encoding instead of SoftWare encoding for outbound video streams?

    Is it also possible to increase the resolution on the outboundsteam?
    As now it is 360x640. The video in HMT support 1080p = 1920x1080 px

    MediaLineOutboundStreamPayloadVideoSendResolutionHeight
    360

    MediaLineOutboundStreamPayloadVideoSendResolutionWidth
    640

    28 votes

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    3 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  13. investigate and fix issue causing voice commands to not navigate away from 'My Calls'.

    In version 1449/1.0.89.2021051103 of the Realwear application users in multiple languages, including Japanese and English, are not able to navigate to the My Meetings screen or the My Chats screen. If they are in My Meetings or My Chats to begin with they can then navigate away, but once they are on My Calls, My Chats and My Meetings become usless.

    This occurs in version 1449/1.0.89.2021051103

    1 vote

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    0 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  14. RealWear: Even if you turn on the camera, the image may not be displayed.

    In Microsoft Teams on Realwear, when you make a call, the call starts with the camera activated by default, but in some cases the camera image may not be displayed, so please improve it.
    * When the call starts, the camera itself is activated because "Turn off camera" is displayed on the Realwear screen, but only the account icon is displayed on the Teams screen.

    If you repeatedly turn the camera off and then on several times (*), the image will be displayed, so it is a tentative measure, but it is troublesome.
    * It may not be improved by…

    5 votes

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    0 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  15. Realwear HMT-1 and MS Teams – Integrate visual interactions

    Integrate e.g. a forefinger or laserpoint in order to guide the service technician by using visual interaction. Let the expert in the office draw lines, circles or arrows into the video session to better guide the service technician or highlight something.

    4 votes

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  16. RealWear: Unable to send files from other Apps through Teams

    When using other Apps on the RealWear HMT-1 and HMT-1Z1 wearables, when you try and send a file and choose Teams, as the app to send, nothing happens. Accidentally posted as Anonymous, please contact me through ofigroup.com.au Tenancy for further information if required.

    33 votes

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  17. 35 votes

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    1 comment  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make video stabilization camera functionality available in Teams

    Teams videos make viewers motion-sick, allow video stabilization to account for head movements.

    15 votes

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    1 comment  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  19. Flashlight and Zoom Functionality Lost

    When on a teams call, the flashlight function is lost. this is required when in a place where you want the expert to see something that is in low light condition (often found in industrial settings). HMT-1 has zoom and flashlight features that are lost. ability to annotate using mouse click would also be nice so that you can "point" at something without actually taking your hands and putting it into field of view.

    10 votes

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    0 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
  20. Power Apps on real wear with voice commands

    It would be good idea to enable power apps on realwear device like on android phone. Also integrate voice commands on power apps, this would enable users to create custom apps without need of programming

    2 votes

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    0 comments  ·  RealWear  ·  Flag idea as inappropriate…  ·  Admin →
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