When calls are forwarded to another external extension (i.e. mobile) the number that came up on the mobile is the user phone number and not the original number of the person calling who has been forwarded to the mobile. It would be great to retain the original caller so user knows who is calling.

Since firmware updates were released for Teams native phones in January, the calling options (including call forward) were moved to behind the Admin Only settings menu, which is undesirable because we put a password on those settings to stop people messing with them.

See https://answers.microsoft.com/en-us/msteams/forum/all/call-forwarding-has-disappeared-from-our-common/aaf4ad07-9e94-4fb5-bf7c-4597b3c5cce5

We have some use cases where users who sign in to phones in CAP and Meeting modes need to use call forward functionality. Rather than arbirarily putting those options behind the the Admin Only menu, this is a suggestion to make it a configurable option using the "CsTeamsIPPhonePolicy" set of commandlets.

When a person is using the calling feature on Teams, you can see this state if you hover over the presence indicator (which is red). It would be handy if there was a presence indicator which showed them being actually on a call (while using teams calling/pbx). Something similar to the do not disturb, which is the red with a white line in it. Maybe a red dot with a small white phone icon or other dedicated status indicator

As we implement TEAMS to our global organizations the TEAMS enabled phone options is lacking for manufacturing areas and common areas.

The Poly, Audiocodes and Yealink devices are great for general office spaces. But need a simpler phone for common area like guest phone in front lobby or ruggedized phone for manufacturing areas that does require a large touchscreen display.

Our VoIP phone system is up for renewal in 18months. I'd like to move the company across to Teams for telephony but without TAPI I cant do that. Any chance of creating a Teams TAPI extension our plugin so we can use with a variety of CRMs?

I need a way to check the status of my porting request. It went into manual, i provided the info on 11th and have no idea if it is being worked on and when the transfer will occur.

IP Phones configured in Common Area Mode should support a speed dial or favourites list allowing specific contacts or groups to be dialled with a single button push rather than dialling a person or group's phone number.

Scenarios where this would be beneficial are a lobby phone, hallway phone or reception phone.

Ideally, modifications would be locked on the IP Phone to prevent unauthorised modifications, and access to the dial pad would also be optionally locked the same as with the search and call park features.

This made the new back in 2020, announcing support in the first half of 2021.

I cannot find any information.

This is a must and can definitely onboard all those companies that have invested in hardware and offset the cost.

We are just switching to use Teams Phones however because our users work in full screen RDS or Citrix, with teams running locally, when a voice call comes in for them they do not see the notification and have no way of answering. The notification is appearing behind the RDS/Citrix full screen window which they cannot minimize. The voice call needs to put a notification in front of all other windows to allow the functionality to be used correctly.

Please deploy support for SIP phones, we can't buy new hardware every time we switch service

A call back feature will be helpful.
- Situation: Call User, and user is unresponsive or busy allow option to auto-call-back when both user & self become available

The Devices (IP phone) management in Teams (from Teams Admin center Devices menu) is just a mess. No way to know which device was already assigned to a "Configuration profiles".
it does not push the new settings to the device when the "Configuration profiles" changed.
some IP phones are never show up as an IP phones from "Devices".
Need to see the member of a "Configuration profiles".
It is the best to have powershell cmdlets to manage the device.
Such as "Get-CSteamsdevices, Set-CSteamsdevices, Set-CSTeamsDevicesProfiles, Grant-CSTeamsDevicesProfiles, get-csteamsDevicesProfilesmememer, set-csteamsDevicesProfilesmememer, Update-csteamsdevice, reboot -csteamsdevice, remove-csteamsdevice, remove-CSTeamsDevicesProfiles...
etc.

When pulling up the directory, call queues are not part of the directory listing. It would be very helpful to be able to add these easily.

A great idea would be Face-ID or Touch-ID for the application like it’s provided at the Outlook App for different mobile devices or tablets. This would be a great feature so secure the access.

This is Freddy from Conquest Real Estate Investment Corporation, I would like to know if MS Teams numbers supports to have the SPID released.

We want to use A MS Teams number with an app that allows to split the sms/mms to the phone calls.

Phones have had a lot of changes over the years, but there are still some places that require some old school type services. One of those services: Private Line Automatic Ring-down.

This is so when you have an event venue where you can pickup a phone for customer service, taxi cabs, etc...

This is what I am looking for.