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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

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  1. Request to allow JP input on Teams IP Phones

    Teams IP Phones with Japanese language cannot input Japanese characters in contact search bar etc.. Request to allow JP input on Teams IP Phones

    27 votes
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    3 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. Speed Dial for Teams IP Phones

    Currently the Teams IP Phones are not useable cause in order to dial a call you have to use the onscreen keyboard to search for a contact to see presence or to dial the call. Teams IP Phones need to be able to place certain contacts on a speed dial tab that will show certain contacts and their presence status on one screen. You should be able to glance at the speed dial tab to quickly see who in your team is online and dial them.

    202 votes
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    43 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. Audio Device Settings

    Hello, I really stuggle to toggle between audio devices using teams as it doesn't seem to automatically use the audio device chosen on the PC and I can't seem to be able to change this directly from teams.

    38 votes
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    14 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. Pull up Teams Contacts from Desk Phone

    We can see that new MS Teams accounts are now able to pull up / sync contacts from Outlook. What we would like to have is a feature on (Android powered with MS Teams app installed) Desk Phones that will be able to pull up MS Teams contacts so that the contact information will show when a contact calls in.

    We believe that this feature addition should be done on Microsoft's side, specifically for Desk Phones running on Android. However, we can see that this feature is not yet available even for Teams mobile (both on Android and iOS) and…

    19 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. Access to personal outlook contacts from IP Phone (Yealink T55A, T56A, T58A)

    When using an IP Phone like Yealink T55A, T56A or T58A teams edition you are able to access your global address book but you can't access your personal contact from outlook.

    25 votes
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    4 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  6. Teams Room Display with schedule

    Make the room schedule viewable on the room display and MTR panel.

    23 votes
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    3 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  7. Incoming Calls when already on a call

    When any of my user's are in a call and someone else calls them, they get blasted by another ring which completely overpowers the person they are currently talking to.

    6 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  8. Auto attendant holiday call flow should use multiple holidays

    Per this announcement there are now centralized tables of holidays: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16934143-rename-of-team-channel-doesn-t-rename-associated-s

    The problem is the UI for the Auto Attendant only allows you to pick one holiday when setting up a holiday call flow. Even though you can maintain a centralized list of holidays, this means you still have to edit your Auto Attendant holiday call flow and setup a unique call flow for each holiday independently.

    You should also have the same options to select for a holiday call flow as you do for the after hrs call flow.

    6 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  9. BToE

    We need BToE support with our Polycom deskphones. Without it, we will have to always run Skype for Business side by side to sign in our users to the phones.

    182 votes
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    35 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  10. Let incoming calls ring on both head set and speakers

    I keep missing calls because it is uncomfortable to wear the head set 8 + hrs a day and I want the privacy of talking over a head set.. So why not allow incoming calls to also ring on the computer speakers when the head set is plugged in? This would allow me to not have to wear the head set all the time and not miss any calls!

    9 votes
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    3 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  11. TEAMS Contacts and Favs with IP Phones

    TEAMS Contacts and Favorites need to be able to import into Polycom phones like they do with SfB.

    You are pushing us towards Teams only, so we need a solution!

    62 votes
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    10 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  12. Extend the support for 3PIP phones to 2025 or later!

    Extend the support for 3PIP phones to 2025 or later! Anyone that just invested in Teams VoIP with 3PIP phones recently will only get about 4 years out of the investment. This is a big hit to any company that runs on the thrift IT model (small orgs, governments, etc.)

    Here is the announcement for reference. https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Skype-for-Business-phones-3PIP-support-with-Microsoft-Teams/ba-p/789351

    7 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  13. 3cx integration

    3CX integration please. Able to use the 3cx phone system via teams interface.

    6 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  14. Place calls by Clicking Phone Numbers

    Skype PE was always integrated with windows whenever there is a phone number in any website or even in Outlook contacts, I can click the number and system will pop up a message to call using Skype PE.

    Examples:
    Pic 1
    Pic 2

    Please make this option with Teams since we are moving to it.

    10 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  15. Support for expansion modules / sidecars on desk phones

    I noticed that a few phone manufacturers now support Teams on desk phones - such as the Yealink T56A, what it doesn't support is the expansion modules that are extremely useful for receptionist. Skype for Business supported the Yealink T48G and the EXP40 expansion module. The T56A supports the EXP50 module but Teams doesn't support the module, only the desk phone itself.

    7 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. Calendar display on teams phone should filter private meetings from calendar display

    My teams phone (Yealink T58A) displays all the details of my calendar items including those which have been marked as private. without locking my phone, which I prefer not to do, anyone is able to look through this information which I would like to keep private. I would like to make my phone teams display either filter private calendar items or not display my calendar at all.

    2 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  17. 5-7 second delay before calling end can hear when picking up call with Polycom phone

    When a call comes in from the Auto Attendant / Call Queue and the call is picked up on a Polycom phone there is a 5-7 second delay before the calling end can hear audio. This delay is pretty long and causes confusion, it should be 2 seconds at the most.

    104 votes
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    25 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  18. Is it possible to write an C# desktop CTI adapter that observes incoming/outgoing calls over Teams and also starts them?

    Goal: Connect Existing .NET desktop CTI client with a running instance of Microsoft Teams

    Is it possible with Teams SDK:
    • to observe incoming PSTN calls that go trough Teams client?
    • to accept or deny the incoming PSTN call?
    • to observe the call status of the PSTN call (offering, connected, disconnected)?
    • to initiate a new phone call with the PSTN number?

    52 votes
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    5 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  19. Enable CNAM (Calling Party Name) in Canada.

    Right now our users only see incoming phone numbers, we would like to see the Calling Party Name.

    6 votes
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    2 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  20. Unmute headset microphone using physical mute button during Teams Meetings (fails 66% of the time)

    Microsoft partially released hardware mute control to Teams ~ August of 2018, but since then I have experienced MORE issues vs less with call control. Here's the scenario:


    • Inside a Teams conference or call, press the hardware mute button on the headset. Teams matches this with a software mute as well 100% of the time.


    • Try to unmute the call from the hardware button on the headset, and I find that Teams only software-unmutes ~30% of the time.


    Microsoft reference a handful of models with known issues, but I suggest that many, many more models suffer these problems, such as…

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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