Currently the Teams IP Phones are not useable cause in order to dial a call you have to use the onscreen keyboard to search for a contact to see presence or to dial the call. Teams IP Phones need to be able to place certain contacts on a speed dial tab that will show certain contacts and their presence status on one screen. You should be able to glance at the speed dial tab to quickly see who in your team is online and dial them.

Make the room schedule viewable on the room display and MTR panel.

We need BToE support with our Polycom deskphones. Without it, we will have to always run Skype for Business side by side to sign in our users to the phones.

Goal: Connect Existing .NET desktop CTI client with a running instance of Microsoft Teams

Is it possible with Teams SDK:
• to observe incoming PSTN calls that go trough Teams client?
• to accept or deny the incoming PSTN call?
• to observe the call status of the PSTN call (offering, connected, disconnected)?
• to initiate a new phone call with the PSTN number?

in skype i have the option to list my most common numbers for meeting to call me. i now have to type in the phone number everytime.

TEAMS Contacts and Favorites need to be able to import into Polycom phones like they do with SfB.

You are pushing us towards Teams only, so we need a solution!

Enable users to access the voicemail options on IP handsets (such as the AudioCodes C450HD) or on the Android App that are available in the PC Software. Change Voicemail greeting, Forward calls, Also ring, ring duration, etc.

I keep missing calls because it is uncomfortable to wear the head set 8 + hrs a day and I want the privacy of talking over a head set.. So why not allow incoming calls to also ring on the computer speakers when the head set is plugged in? This would allow me to not have to wear the head set all the time and not miss any calls!

Right now our users only see incoming phone numbers, we would like to see the Calling Party Name.

Hello, I really stuggle to toggle between audio devices using teams as it doesn't seem to automatically use the audio device chosen on the PC and I can't seem to be able to change this directly from teams.

Skype PE was always integrated with windows whenever there is a phone number in any website or even in Outlook contacts, I can click the number and system will pop up a message to call using Skype PE.

Examples:
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Please make this option with Teams since we are moving to it.

As an Admin you should be able to disable the confirm accept call prompt for queue calls. Let me provide an example so that the request is clear:
Customer calls call queue
Call queue rings user
User answers the phone
Teams then ask the user to press one to accept the call.

That is the prompt that as a Teams Admin (Voice Admin), however, the rights get setup, you should be able to disable.

Use the contact list to look up callers name and company based on the caller ID. Ideally this could also use the global address book from Exchange but would be fine to just use the local contacts.

Also, when creating a contact associate the call history with the contact so the call history list shows name and company rather than just number.

Please add sounds control for all types of calls, super loud when using Bluetooth headset, can't turn it down. General volume is bypassed by Teams, bad. :(

Skype for Business needs fax capabilities

When a call comes in from the Auto Attendant / Call Queue and the call is picked up on a Polycom phone there is a 5-7 second delay before the calling end can hear audio. This delay is pretty long and causes confusion, it should be 2 seconds at the most.

Currently, if you have O365 phone service and want your hunt groups to have a dedicated voicemail, you must PURCHASE AN E3 OR E5 LICENSE. To get voicemail capability, it must be licensed as a user. Even if it gets forwarded to a distribution list.

There should be a separate 'voicemail' license that only provides the ability to receive voicemails, so that business are not forced to purchase a license for the full Office 365 suite for every hunt group, when the only thing we need it for is voicemail.

Automatically assign teams device policy to new teams devices.

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It seems silly that there are certified Microsoft Teams phones -- but they're crippled in that they don't support video. I have clients that use VoIP phones with Video all the time, the brand they use -- Yealink -- is one of your certified partners. I can install team on a phone, iPad, android device, windows device and have video .... but not a device developed in concert with Microsoft. Seems a little silly.