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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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  1. PLEASE fix desktop app performance on macOS!! Constant high CPU usage and memory leaks!

    I'm running Teams desktop app on macOS Catalina and the performance is TERRIBLE! If I get on a single 1-on-1 video call, the fan on my 2017 MacBook Pro starts spinning like crazy, CPU usage goes up to about 85%, and app begins to use over 1GB of RAM! To put it in perspective, I can get on a Zoom call with 10 other people, CPU usage is at less than 20%, and memory usage never passes 300MB

    I've read on other forums to disable GPU acceleration in the settings, but that has only marginally helped.

    Please fix your app!

    922 votes
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    186 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your reports. We released client and service updates this week, that address many MacOS-specific performance issues. We are also aware of recent performance issues with Microsoft Teams meetings, especially on laptops and when using external monitors.

    The team is working to resolve these issues. In the meantime, please find troubleshooting information here: https://docs.microsoft.com/microsoftteams/troubleshoot/known-issues/teams-slow-video-meetings-laptops-4k.

  2. Bug with Teams Window Sharing during call or meeting

    Fix Teams window sharing - Window list not updating during call
    On Teams client for Windows 1.3.00.28779 as well as 1.3.00.26064 that I've been able to test, when I'm already on a call and click the share content button, I am presented with a list of thumbnails of "Desktop" screens to share as well as Windows. The list of Windows is a list of windows that were open at the time the call started, and it does not update if I open new windows or close ones that were open. It continues to list windows that were previously closed, and…

    49 votes
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    7 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  3. New Teams Meeting in Outlook defaults to 24 hour meeting only when in Month View

    New Teams Meeting in Outlook defaults to 24 hour meeting only when in Month View

    33 votes
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    12 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  4. FIX TEAMS Away Status

    Teams will show me as AWAY even when I'm actively working on CPU. In the support forums, the individual working for Microsoft explained that teams reverts to "away" when the user is not active for more than 10 mins, HOWEVER, I'm seeing it revert even whilst continuously active on my CPU. I'm not the first person to bring this up, I know you've seen this forum (https://answers.microsoft.com/en-us/msoffice/forum/all/teams-away-setting-automatically-switching-on-when/950933a5-7dc3-4401-a164-23be32940986?page=3).

    Please fix this, as it eliminates the value of using teams. Why would I use teams if you're telling my boss I'm away when I'm not? I could simply tell my…

    62 votes
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    3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  5. Status getting changed from Available to Away automatically after 5 minutes of inactivity

    The status is getting changed automatically to away after 5 mins of inactivity though my laptop is in working mode and I'm working in different things. Please let us change the status manually or please provide an 'Idle time set up option'.

    112 votes
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    6 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  6. Assign people to breakout rooms-Alphabetical order

    having to assign students to breakout rooms is tedious enough. ( i need stable groups I create, not random groups. )
    For the love of god alphabetize the darn list of people!

    19 votes
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    5 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  7. Video Sharing is Disabled by the Administrator

    We are getting "Video Sharing is Disabled by the Administrator". This happened when the guest joins the teams meeting via browser or the team client and enables video in the lobby before being admitted into the meeting, the guest was then admitted and got the error message "Video Sharing is Disabled by the Administrator". The guest exited the meeting and re-joined and was then able to turn on the video.

    "Allow IP video" is enabled in the team admin center... This sounds like a bug?

    73 votes
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    14 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  8. Fix the secondary ringer to actually work as set. I want ring on speakers, not headphones.

    Please fix the secondary ringer to actually work as set. I want ring on speakers, not headphones. Alex says this feature is completed and released to public, but it doesn't work in Teams Version 1.3.00.3564 (32 bit) updated 03/23/20 running on Windows 7 Pro ESU.

    I need to be able to have headphone output as system default audio device, and internal laptop PC speakers as primary comms device AND secondary ringer. Both Speaker and Secondary Ringer are set to "Speaker - Speakers / Headphones (Realtek Audio)". However, the secondary ringer settings are not being respected, and it ONLY rings on…

    112 votes
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    38 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can't share Excel application on macOS Catalina

    I have found that not being able to share certain apps when I have Microsoft Teams MAC in full screen mode. This appears to be a known issue ?

    110 votes
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    32 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  10. Virtual backgrounds on mobile app

    Virtual backgrounds on mobile application

    52 votes
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    14 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Raised Hands Not Noticeable to Presenter

    The Presenter cannot view who has raised hands in an ongoing meeting when his/her screen is shared thus he/she continues talking even if other participants have raised their hand and are waiting for their turn to speak.

    This is not helpful as inspite of this feature if this participant has to barge into a ongoing conversation to get the needed attention.

    46 votes
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    3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  12. Enable responding to specific messages in chat via desktop

    When using chat on mobile, you are allowed to reply to a targeted message and when a user engages with this, it takes them to the original message responded to. Please enable this when using desktop

    74 votes
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    7 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  13. TEAMS is THE WORST!

    You forced the replacement of Skype for Business without having the same (even minimal) functionality available in Teams.

    1.) There is no pop-out chat window for participating in multiple conversations at once.

    2.) No easy way to see missed chats (flashing icon isn’t in real time or noticeable); No Outlook notifications of missed chat summary.

    3.) No Chat summary auto-cataloged in Outlook Conversations

    4.) Lack of searching of previous Conversations

    5.) Lack of deletion of some Conversation parts

    6.) Automatic minimalization of Team Meeting screen share when trying to access files or other content in Teams.

    7.) Lack of tight…

    136 votes
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    137 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  14. External Users included in Group Chats

    Although it is stated that External users can't be added for some reason I've managed to do so but can't add more now. Please include this. Super essential. No reason why a group chat can't have external users.

    65 votes
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    5 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  15. When you access Azure Active Directory using a Microsoft account, information for unrelated users in the same domain is shown

    *English follows Japanese
    ■Title(件名):
    Microsoft アカウントで Azure Active Directory へアクセスすると、同じドメインの関わりのないユーザー情報が表示される
    When you access Azure Active Directory using a Microsoft account, information for unrelated users in the same domain is shown


    ■Description(内容):
    個人用の Microsoft アカウントから、Azure Active Directory へアクセスすると "すべてのユーザー" のユーザー 一覧が表示されている箇所に同じドメインの関わったことのないユーザー情報が表示されている。
    関わったことのないユーザーのメールアドレスなど、個人情報が表示される動作は望ましくないため、改善を希望します。

    When you access Azure Active Directory using a personal Microsoft account, the information for unrelated users within the same domain is displayed in the “All users” user list.
    It is not desirable to have mail addresses etc. of unrelated users be displayed, so please fix this.

    9 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  16. 'Sign out' reverts back to old meeting experience

    'Sign out' reverts back to old meeting experience

    Some users sign in to the same tenant with different accounts. When selecting 'Sign out' the option 'Turn on new meeting experience' is unchecked the next time I log in and the old meeting experience is back. This means to keep using the new meeting experience when switching accounts, a user must then sign in check the 'use new meeting experience box' then quick the application and launch again.

    26 votes
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    3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  17. Automatically remove single occurrence attendees from reoccurring Teams Meeting group chats

    If someone is added to a single occurrence of a reoccurring Teams Meeting they are also added to the meeting group chat; however will continue to be active (send and receive) in the meeting group chat for future meeting occurrences of which they're not participating in. The individual must either manually remove themselves from the group chat or someone from the meeting must manually remove them. If this is missed, it can potentially result in confidential or undesired information being inadvertently shared with the wrong people.

    I would like for the Teams app to be intelligent enough to identify that…

    41 votes
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    4 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  18. Virtual camera support broken in version 1.3.00.18164

    In the latest build on MacOS v1.3.00.18164, virtual camera drivers (ManyCam, OBS, etc.) are suddenly not showing up as choices in Teams. This is important due to several of our internal use cases.

    19 votes
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    5 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  19. Private Channel folder name is duplicated when synced in File Explorer

    Currently if I have a team called IT Admin, create a private channel called Test and sync it then in File Explorer on Windows it displays as IT Admin - Test - Test which is redundant and draws complaints from users. It should be displayed as IT Admin - Test, or IT - Test - Files would be workable. There is currently no way to edit the default folder location or name.

    56 votes
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    9 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bug: Speaker on Andriod phone turns automatically ON during a phone conversation

    While having a regular phone call, phone speaker automatically switch to ON during conversation. Indicator still shows old state (speaker phone OFF , BT ON etc). it can happen a few times during a conversation. If you uninstall Teams app this issue goes away. Issue started around 1-2 months ago and is being reported by multiple users with Teams app installed on various Samsung devices (S7, S9, S10)

    17 votes
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    5 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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