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Sincerely,
Suphatra

How can we make Microsoft Teams better?

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  1. OSX client updates - app quits multiple times a day

    It seems whenever the OSX client updates, we get a “An update is ready to install. Microsoft Teams is trying to add a new helper tool.” authentication request, then the app quits. Or sometime the app just quits on it’s own without any notification. When it launches again, the “loading” box then sometimes doesn’t disappear. I really want to roll this out for our teams to start playing with, but having the app quit on us ~10 times a day without notification makes it unusable.

    63 votes
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      13 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →

      Please email me your logs so I can have the development team investigate.

      You can generate logs by using the shortcut CRTL+ALT+SHIFT+1

      This will generate a txt file in your Downloads folder starting with the name “MSTeams Diagnostics Log……………”.

      Please email the logs to: TEAMSML@microsoft.com and use the Subject line of “OSX client – App Quits”

      Thank you!
      -Warren

    • "Copy Image" in Teams doesn't work.

      When someone posts an image in a Teams channel, I right-click the image and click Copy Image.

      When I paste into a word document, it's a blank white box.
      When I paste into the macOS Messages app, nothing happens.

      27 votes
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        4 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
      • Need prompt before updating on MAC

        Every time there is an update for the desktop client (at least on Mac) the client updates automatically without prompting the user, which always seems to invalidate the session. There should be an option to prompt the user before the client is updated. (similar to how VS Code does it, perhaps)

        33 votes
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          2 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
        • Don't quit the Mac client when the user closes the Window

          Every time the MacOS client window is closed, the app quits so Notifications are missed - I've never seen this problem in ANY native chat app.

          This is a Major usability problem due to missed notifications and untimely responses - we now typically use SMS on our phones as Teams notification are so unreliable, but that's really painful.

          This is one of the most basic, standard Mac OS behaviors from from almost the creation of MacOS.

          On March 16, 2017 there is a post in UserVoice that claims this issue was resolved and the issue was marked closed.
          The post…

          2 votes
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            1 comment  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
          • iWork document compatibility

            Unless I'm missing something, I can't upload iWork (Pages, Numbers, Keynote) files into Teams. The upload process reveals the contents of the container, rather than presenting the file itself. e.g. My Cool Presentation becomes a bunch of independent files,

            2 votes
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              0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
            • Teams client Mac asks way too often for two-factor (MS Authenticator) even when Macbook lid is closed

              When my closed Macbook comes close to a new wifi, my MS Authenticator asks for "approval" on my Apple Watch. First it was confusing why someone tried to access my account until I realised that it was the Mac Teams client that tried to connect. Need teams to better handle authentication towards Office365 with two-factor authentication enabled.

              4 votes
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                1 comment  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
              • add external team members

                Currently you can't add external team members to Teams on a Mac.....of if you can it is so unintuitive that I can't find it. Please make it easy to add external people into your team.

                9 votes
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                  0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                • Outlook for Mac doesn't receive any Teams Channel meeting neither in email nor in the Outlook for Mac's Calendar. It works for Window though

                  Most of our organisation users are on MAC. We have started a global team collaboration project using Teams Channels. Scheduling meetings in the Channels for MAC users are not user friendly. None of my Channel members get any notifications for the Teams Channel Meeting, nothing pop up in their calendars. They have to firstly log in the Teams and find out that meeting then manually Add to Calendar to allow the meeting to be shown and reminded!

                  This is too manual and not user friendly at all.

                  1 vote
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                    0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                  • Incorrect Time zone when I create a teams meetings in outlook for mac.

                    Incorrect Time zone when I create a teams meetings in outlook for mac.
                    My Mac OS/Outlook/Teams Time zone has been setting in Taipei (UTC+08:00),but when I creat a new meeting in Microsoft Teams,It will always show in UTC-06:00,How can I change the default setting?

                    1 vote
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                      2 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add to Mac Share Menu

                      I'd love to be able to have Teams in the Share Menu from different apps. Instead of having to copy and paste a link

                      1 vote
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                        0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                      • MacOS Traffic lights not vertically centered

                        The window controls are not vertically centered in the titlebar.

                        1 vote
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                          0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                        • Mac Teams Helper: Takes up too much CPU and makes app almost unusable

                          I can't use teams with out it lagging severely. When I go and look at the processes running, It always looks like the 'helper' is taking up crazy amounts of CPU and it lags out the application to the point of it almost being unusable.

                          I've tried closing the application, rebooting, re-installing, checking for updates, etc.. nothing works.

                          I'm on macOS Mojave 10.14.2

                          1 vote
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                            0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                          • Create dark versions for iOS and macs

                            Dark mode is so much better and easier on the eyes! I love it on my windows computer, but wish I could use it on my Mac too!

                            4 votes
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                              0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                            • Italics

                              For some reason everything in Teams has turned to italics font. Not sure what changed or what I did...but I want to go back to non-italic font. How do I do that?

                              1 vote
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                                0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                              • Planner for Teams permissions management

                                Hi, can you please advise? We are trying to use Microsoft Planner with Teams for Mac app, but there are no permissions restrictions in task management, so anyone from the team can have non-restricted access to assigned tasks, that is very frustrating and not safe for business and project management. When this feature will be implemented? Thx

                                1 vote
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                                  0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                                • Mac notification banner interaction

                                  On a Mac, I want to be able to swipe away new messages AND reply in the notification window, just like Slack

                                  27 votes
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                                    4 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                                  • status

                                    my status constantly changes to away every time i navigate to a different open application. it would be nice if skype and teams could reflect the same status, or if teams could simply stop randomly signing me out.

                                    16 votes
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                                      0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Please stop request to "Add Helper" Popups on the Mac.

                                      There is no indication on what the Helper does or what why I need to add the Helper. For all I know, I can be installing a virus.

                                      21 votes
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                                        8 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Avoid separation between teams and chats.

                                        Teams and chats in one section (top: teams - below: chats)

                                        22 votes
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                                          2 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Remember audio device selection

                                          As a user of Teams on Mac, currently:

                                          1. I join a meeting and select my USB headset as speaker and microphone device in Teams
                                          2. I leave the meeting
                                          3. I restart my computer
                                          4. I join a meeting and Teams had changed the speaker and microphone device back to the system default.

                                          It would be nice if in step 4, Teams would remember the last time I had a meeting I selected my USB headset for speaker and microphone device and use that.

                                          8 votes
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                                            1 comment  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
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