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It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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How can we make Microsoft Teams better?

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  1. scroll performance - messages are grey boxes before rendering

    scroll lag : scrolling performance (i.e. to previous messages in a chat/channel) is much worse than expected - messages don't render for a noticeable period of time

    9 votes
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      1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
    • Teams uses 600MB and is super slow!

      Quotes from various users about memory usage and slow performance:

      "Team is a memory hog! 100s MB! Slack is about 50."

      "The memory consumption is over 300MB!!! This should be a priority."

      "Just started evaluating teams, 500+ MB and 10-15% CPU. This is in a citrix VDI. Does teams use hardware rendering? If so is there a way to turn it off? I had to do this with the rest of Office."

      "I dont understand why my Teams application only uses 70MB when other people in my organization are towards half a gig! What is causing this Teams?"

      "Make it…

      5,132 votes
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        491 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
        working on it  ·  Warren responded

        The feature is still being worked upon. Many different changes are going into Teams and will provide a slow but steady pace to our performance increases.

        I don’t have any new details at the moment but hope to get some additional feedback in the next several weeks.

        -Warren

      • partial thread expansion

        Allow expanding just the last few comments in a thread, rather than always expanding the whole thing. A thread w/ ~200 replies takes 4-5 seconds to expand completely saturating 1 CPU core and then requires scrolling down through it all to get to the recent replies. This is particularly inconvenient if you are frequently switching channels or between Team view and Chat view as all threads are repopulated collapsed whenever you return to a channel.

        We should be able to expand only the unread messages or 20 or so at a time.

        34 votes
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          2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
        • Slow, slow and slow... :/

          It is is just too slow :/

          38 votes
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            2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
          • Clear local cache button

            Teams has a bunch of difference local caches and temp files that just continually grow forever in %appdata%\Microsoft\teams. It would be great to have a button that would wipe out all the local cache and temp files in this folder. Doing it manually has a very noticeable performance gain throughout teams.

            As it stands, I'm going to write a powershell script to run on all the workstations I manage periodically to close teams and clean this up as a refresh of teams.

            46 votes
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              5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
            • mac performance

              Microsoft Teams Helper is taking on a ton of CPU performance when on meetings and presenting content.

              3 votes
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                1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
              • Make it faster to switch between accounts/orgs - it's very slow

                It can take 30s to switch between orgs/accounts in MSTeams - length of time makes the multi-org setup cumbersome to use...

                10 votes
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                  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                • video calls

                  When I do the video calls, the video of other person, shared screen eveything shows up in a single monitor. It should be allowed to see the video and screen sharing in two different monitors, like Skype. This is one of most feature I do not like it at all.

                  3 votes
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                    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                  • Slow UI

                    The native Mac client is very slow compared to either Slack or Hipchat when switching between channels or replying to a conversation.

                    Please improve the performance of the application.

                    17 votes
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                      1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                    • Make it more user friendly. Horrible interface

                      Microsoft teams is probably the most complicated connectivity tools created. Please go back to Skype and dont work on this teams.

                      1 vote
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                        1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                      • Reduce Memory Usage

                        Microsoft Teams is currently the most RAM consuming application on my Windows 7 Professional Laptop. I would expect there is room for improvement.

                        38 votes
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                          8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                        • Teams Speed and Performance

                          I have some shared excel files (<100kb) and using them is extremely slow. I can barely do anything useful with the Teams application. Are there any ways you could increase the processing speed?

                          2 votes
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                            1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                          • Reduce starting time on all platforms, clients think that the meeting is over when the Teams starts

                            reduce loading time of the apps on all platforms, it is too slow to be usable

                            3 votes
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                              0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                            • Page through all images in a thread with L/R arrow keys

                              When there are multiple images in a thread to review them you have to click on it to expand, then close and open the next one. The ability to page through them without the close/open action would be greatly appreciated.

                              2 votes
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                                0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                              • Make it more reliable - Provide a better error message

                                Provide a better error message when a user can't sign in. Im getting a 500 error logging in because the Teams service is down. ON MONDAY MORNING. Slack never did this and when slack was having issues you could see it directly on their site and a real status was provided. I spent an hour trying to log in and it's your own service that's down. Would have been nice to know.

                                2 votes
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                                  0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                • Teams desktop app is incredibly slow to start up

                                  I notice this particularly because I have to restart Teams a lot due to its poor handling of network changes/intermittent disconnection.

                                  Here's a scenario:

                                  - I need to quickly post a message to someone on Teams
                                  - Teams won't post it because it's disconnected and won't reconnect
                                  - I quit Teams
                                  - I restart Teams, and then I wait for a minute or two before I can post a message (not an exaggeration)

                                  Like most people on here, I'M BUSY, so I don't have the time for all this messing around. Teams needs to be faster, more reliable, and of…

                                  5 votes
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                                    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                  • teams.exe Malware exclusion documentation

                                    Would be good with an official statement/documentation on how teams.exe should be handled from a client malware perspective. Should the process be excluded or not from Scannig/IPS systems.

                                    2 votes
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                                      0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Slow response of Microsoft teams while scrolling through chat history

                                      Scrolling back through chat history or even searching of messages on the command type is time-consuming and MS teams responded slow. Hope this feature will be addressed soonest as possible. Suggesting if the usual CTRL+F within chat can be made possible too!

                                      6 votes
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                                        0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Teams using a lot of CPU - reduce idle power

                                        For some reason the latest update has Teams using between 8% and 25% CPU idling, doing nothing. There is an issue with this update.

                                        21 votes
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                                          3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                        • It’s too slow to open Docs

                                          To slow to open and edit stuff in web and even slower when I have to open and edit in PowerPoint. I definitely feel less productive

                                          3 votes
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                                            0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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