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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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How can we make Microsoft Teams better?

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  1. Need PHONE SYSTEM licenses from Office 365 Business licenses (not just Enterprise)!

    Currently MS Teams can only add phone functionality at the Enterprise level. O365 prevents users at the Office 365 Business Premium from accessing phone services. Changing from Business Premium to E3 is an extra $7.50/mo plus phone access at $8/mo plus the actual domestic subscription! A personal Skype Pro number only costs $6.50 per month!

    72 votes
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    6 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow the ability to paste customise hyper links into Teams to open a locally installed application.

    We want to have the ability to paste a customised URL into Teams chat/channels. This will allow us to paste hyper links in the same way we paste them into Skype for Business chats.
    This was removed from Skype for Business/Lync with KB2956174 and I fought with Ticket REG:116051614167831 to have the functionality restored for over 2 years.
    Now this has been restored, MS removed it in Teams but wants everyone to move to Teams.
    The lack of this functionality is a roadblock to us moving forward with the full Teams integration.
    The link we want to use looks like…

    17 votes
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    0 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Chat with Skype (not Business)

    Our enterprise has clients that haven't Microsoft Teams or Skype for Business, then we talk they via conventional Skype.

    Microsoft Teams should chat with conventional (personal) Skype accounts (such as outlook.com). I could do it in Skype for Business.

    21 votes
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    3 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Favorite / Pinned Contacts on 3PIP Phones

    User was on S4B with a Certified 3PIP Phone
    User Used the Favorites Option to Add Contacts/Speed Dials to the Device and/or Expansion Module of the Certified 3PIP Phone
    User Migrates to Teams Only Mode
    Contacts are Imported into Teams Client
    You Can no longer edit the contacts that are favorites/pinned on the 3PIP device.
    I understand that's its not a Teams Device but you can't expect us to upgrade all devices to new desk phones which were just deployed in the last 12 months.

    Please make a way to have pinned contacts manageable on the existing 3PIP Phones.

    6 votes
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    0 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  5. enable the ability to add people to private chat started with external party

    when a conversation is started as a 1:1 chat with an external party the option (top right) to add people to the conversation is missing. this is a real problem causing people to end conversations and start a new conversation with an internal user in order to add the external user/s

    5 votes
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    3 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fix the "This person is currently using Skype for Business. Some Microsoft Teams features won't be available." issues

    "This person is currently using Skype for Business. Some Microsoft Teams features won't be available."

    Under Office365, none of our users are using SfB, but most of them show up on Teams as unavailable for chat, with the above message, , even when their presence is 'green.' This is going to drive me back to Slack if not fixed (desktop app and online version).

    30 votes
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    9 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Enable accessing to SPO site which added to the Web site tab without signing-in to SPO from Teams

    It would be great if I can navigate to the SPO site page which is added to the Web site tab in Microsoft Teams without signing-in to SPO. Because, it prompts to input my credentials every time when access to the site. It’s annoying to enter user-name and password each time, so I would ask you to enable accessing to sites without signing-in.

    9 votes
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    0 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Reply with IM in Outlook

    Replace Skype in the Reply with IM feature in Outlook.

    Currently, Skype for Business users can "Reply with IM" or "Replay All with IM" to an email in Outlook. This opens the SFB client with a message to the email sender, or a group message to all recipients on the email.

    I am proposing the ability to either replace SFB with Teams, or add Teams as an option to the existing functionality.

    Ideally, once this ability exists, the key value is to easily move a conversation from an email to either a channel, a group chat, or an individual chat,…

    45 votes
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    8 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  9. Enable the Web site of OneDrive to be shown in browsers

    When you add a OneDrive link to the Web site tab, the site is shown in Desktop client, but not in browsers. So, I would like you to enable the Web site to be shown in browsers.

    3 votes
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    0 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Hide the Sync in OneDrive on Teams

    I would like to hide the Sync button in OneDrive on Teams.

    You can hide the button when you go to OneDrive admin center and click Sync, uncheck Show the Sync button on the OneDrive website. This can hide the Sync button successfully on OneDrive for Business, however, when you click the Files tab on Teams then click OneDrive in a cloud storage, the Sync button still remains there.

    3 votes
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    0 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Auto Attendant Webhook and Azure Functions

    It would be great to be able to add a Webhook and Or an Azure Function as a step in an auto attendant. This would allow retrieval of data from a customer database for example. Once the customer database lookup was finished the response could be used as conditions in the later parts of the auto attendant.

    This would really increase the power and flexibility of Microsoft Auto Attendant(s)

    Example Use Case: Customer calls into the auto attendant, the auto attendant will inform the customer that we are retrieving their account. A web hook or call to an azure function…

    10 votes
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    0 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Cisco CUBE to Supported/Certified SBC's for Direct Routing

    Please work to certify/support Cisco CUBE as supprted SBC's for Teams Direct Routing

    2 votes
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    1 comment  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  13. skype for business screen sharing

    I miss many topics which were available in SfB:
    -) Screen sharing with external contacts (without setting up a meeting before)
    -) Share mulitple screens
    -) Notify when contacts get online
    -) See state of contact in Outlook
    -) Conversation history in Outlook
    -) Edit contacts

    The best solution would be - go back to Skype for Business!!!

    3 votes
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    0 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  14. I want the ability to send or receive SMS texts within Teams.

    I want the ability to send or receive SMS texts within Teams. This was not possible with Skype for Business but is possible through regular Skype. The addition of this feature would convince more companies and government organizations to fully adopt Teams--especially Operations Centers needing the ability to quickly contact personnel.

    3 votes
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    0 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  15. netdocuments

    NetDocuments is used by over 2000 law firms and corporations worldwide for document management. usage of Teams is hindered by not having integration.

    4 votes
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    1 comment  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Public information needed on Recovery Time Objective and Recovery Point Objective

    I would like you to provide public facing articles including details on RTO and RPO for Microsoft Teams in O365 service.

    4 votes
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    0 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Poor quality image pasted in Teams thread

    If I copy and paste an image file or use Ctrl + Alt + PrtScn to capture a screen shot and paste it in Teams thread, the image is shown in the thread, but its quality is poor.
    If we see the image as a file, the quality is fine, but I would request the image in the thread should be better quality.

    5 votes
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    0 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  18. copy & paste a picture to Outlook

    Hi Team,
    it's not possible to copy & paste a Picture from Teams chat to an Outlook Email. Constantly I'm only seeing a white frame in Outlook.
    System: Windows 10 1809, Outlook Client of O365 (monthly channel)
    Please fix this.
    Kind regards,
    Daniel

    16 votes
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    1 comment  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add a Coexistence Mode - Only Calls in Skype for Business

    We are in the journey from Skype for Business on-premise Enterprise Voice to Teams voice. We started by operating in Islands mode (because we didn't know any better/we wanted to introduce the full features of Teams to get buy-in). However, now that we are testing moving users to Teams Only with Phone System, we are finding that because all other users are in Islands mode, calls from the Teams Only users to users still using Skype Enterprise Voice are ringing to the Teams client, not to the users' desk phones or Skype client.

    This can be solved by changing the…

    3 votes
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    0 comments  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  20. Microsoft Teams Room Systems

    Hello Everyone,

    May we please suggest that Microsoft Teams provides the same features for Skype Room Systems (with the Conversation, Content and share tray abilities) for Microsoft Teams meetings for conference rooms?

    Thank you for taking the time to help bring this idea into fruition.

    8 votes
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    1 comment  ·  Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
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