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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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  1. Audio Device Settings

    Hello, I really stuggle to toggle between audio devices using teams as it doesn't seem to automatically use the audio device chosen on the PC and I can't seem to be able to change this directly from teams.

    113 votes

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    34 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  2. 5 votes

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    0 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  3. 109 votes

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    15 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow phone call forwarding to switch between phone (bluetooth) and computer depending on away or available status.

    Allow phone call forwarding to switch between phone (bluetooth) and computer depending on away or available status.

    3 votes

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    1 comment  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  5. Work with Bluetooth headphones with mic devices on Android. Who wants to carry a phone orndeci e when engaged in a call.

    Work with Bluetooth headphones with mic devices on Android. Who wants to carry a phone orndeci e when engaged in a call.

    3 votes

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    0 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  6. 7 votes

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    0 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  7. Connect or disconnect my Beats Studio3 Wireless Headset Plays Incoming Call Sound

    I have 2018 MacBook Pro 15. Latest macOS Mojave. Sometimes when I connect or disconnect my Beats Studio3 Wireless headphones Teams plays the "incoming call" sound but there is no incoming call.

    2 votes

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    0 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  8. 49 votes

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    6 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  9. Microsoft HK Invoke as Microphone and Speaker for Teams Meetings and Calls

    I would like to see Bluetooth or Wifi integration to utilize the Harmon Kardon Invoke as my conference phone for Teams meetings and calls. I can pair it as my Bluetooth audio out, but there is no option for it to be recognized as the microphone. This would also allow my local, in office team to jump on a meeting as one user, when conferencing with remote team members.

    10 votes

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    6 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  10. Notify of Unsupported Devices

    Teams should notify users when they're using unsupported devices, ie. headphones or cameras. Ideally if should give direction to the user on where to go to find supported devices.

    2 votes

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    0 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  11. headphones controls done't work like Skype

    I have Jabra headphones designed specifically for Microsoft Lync. I have Mute/Unmute easily when I handle calls in Skype for Business but I cannot control the Mute option in Microsoft Teams. Please check and include the necessary support.

    3 votes

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    0 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  12. Turn off video when the workstation is locked

    When locking the workstation, the video stream should automatically stop sending video to avoid that others in the call can watch your room while your workstation is locked and you're away. Someone else walking up to your computer will see only the lock screen and may not be aware that the camera is turned on and transmitting video.

    73 votes

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    10 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow custom volume for phone calls. Skype lets you do this.

    When calling from your computer, there are multiple devices providing sound to your headphones, so being able to individually turn up/down the volume of the call without changing the computer's volume is useful.

    A use case, when I'm on hold for 20 minutes, I turn the volume of the call down while listening to music or something else on my PC.

    Skype allows this.

    8 votes

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    0 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  14. Respect system settings for audio in/out in video calls

    When system settings are set to f ex use a bluetooth headset or other device as audio in and out on my Mac, a new Teams video meeting will still be set to use the built-in mic/speaker per default, and a manual reset to the preferred device is required. This is totally unintuitive, and new video chats should respect system settings.
    Since I might be using different headsets/mics/whatever at different locations, remembering which devices I used previously does not fully remedy this problem (although it mitigates it).

    Basically I would like an option to set my audio preferences to system…

    12 votes

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    2 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  15. Video isn't working We couldn't use your webcam for video.

    When using the video call feature for meetings, I get the error: "Video isn't working
    We couldn't use your webcam for video." However, my webcam works for other programs. Would like this to be resolved, as I use video conferencing for work often.

    90 votes

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    59 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →

    The engineering team continues to actively investigate reports of camera issues.

    Some things to try/be aware of:
    1) Resolved: Windows Insider build 19592 had a regression that caused cameras not to work in Teams. As others on this thread have stated, this has been resolved in 19603 – thanks for confirming!

    2) Issues on Windows 10: When your camera isn’t working in Windows 10, it might be that the drivers are missing after a recent update. It’s also possible that your anti-virus program is blocking the camera or your privacy settings don’t allow camera access for some apps. This help page has a virtual agent to help resolve those issues: https://support.microsoft.com/help/13753/windows-10-camera-does-not-work

    3) Issues on Mac: Many times the issue is that Teams doesn’t have access to the camera. Please see this apple support article to resolve.
    https://support.apple.com/guide/mac-help/control-access-to-your-camera-on-mac-mchlf6d108da/mac

    4) If you are still encountering problems, and are willing to give…

  16. Allow the use of existing USB handset like Polycom CX300

    Would love to be able use our existing investment in devices like the Polycom CX300 USB handset with Teams. I can understand why LPE devices won't be supported, but would like to see simple USB phones supported with the client.

    158 votes

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    24 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make sure that teams works with Jabra Speakerphone Answer and Hangup Keys

    I have a PH5001U Jabra Speaker Puck. The answer and hangup keys to not answer teams calls or hang them up correctly

    13 votes

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    2 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  18. Can you fix the conference call feature that it supports 3rd party conference speakers (like jabra) mute, volume and end buttons.

    Can you fix the conference call feature that it supports 3rd party conference speakers (like jabra) mute, volume and end buttons.

    14 votes

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    0 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  19. Jabra integration with teams

    Jabra currently highlights integration with Skype and Microsoft lync. Will the option for Microsoft Teams be provided?

    67 votes

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    14 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  20. android bluetooth

    After terminating a phone call, Teams should release the Bluetooth audio device so that media players are able to resume playback.

    15 votes

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    1 comment  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
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