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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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  1. Block assigning shifts to unavailable employees

    I would think that in most cases, managers would not want to assign a shift to an employee if they are:
    1)unavailable (using Set Availability in mobile app),
    2)approved for time off, or
    3)already assigned a shift at that time.

    Shifts should block managers from assigning anything to employees when they are unavailable for any of the reasons above. If an employee has been assigned a shift in one group, their unavailability should extend to all groups. In fact, don't even show me that employee as an option when I am assigning a shift. Filter the assign-to-employee list to just…

    5 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  2. Reminders for breaks

    As a call centre consultant my breaks set can vary each day. To allow for automated reminders I schedule these into outlook.

    It would be good if some integration between teams and outlook could be investigated. Or setting up shift reminders for breaks in teams, instead of just shift reminders on the start times

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  3. Move user from Shift group to new Shift group

    Currently behaviour is as follows;
    A Team called Operations has several groups in its shifts for Supervisors, Seniors, Managers and Workers so that everyone in Operations knows which Senior is on shift etc.

    Some staff were promoted from Worker to Managers but you are unable to drag them up to that group. If you add a new user to the Managers group and choose one of the Workers then their shifts and holidays are copied across. But then if you try to delete the user from Workers you are warned they have open shifts that must be deleted first. When…

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  4. shifts changes

    Changed shifts are not displayed to employees individually. If there are multiple changes, it will only be shown that the plan has changed. The employees do not know which shifts and times have changed. The employees also do not know whether the entire changes affect the employee himself. Because the admin clicks on the "Share with the whole team" button, the individual employee does not know what has changed.
    (Use via mobile phone app)

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  5. Option to remove weekends in Shifts

    Our organisation doesn't work weekends the majority of the time - as such it would be lovely to have the option to hide weekends until they're needed?

    A little like how we can hide and unhide columns in Excel.

    This way, when we wish to print out the week's overview we don't have to worry about the weekends always being blank and taking up unnecessary room on the sheet.

    5 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  6. Shift Notifications Need to Come From AAD Name Field, NOT First Name & Last Name

    Shifts notifications should use the Azure Active Directory Name field.

    We have users with Given names (stored as FirstName and LastName in AAD) and Preferred names (stored as Name in AAD). Notifications from Teams are sent from the AAD Name field, but Shifts notifications are sent from the FirstName & LastName fields. We need to have the notifications for Shifts match the behavior of the notifications in Teams.

    5 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  7. Shifts: Set Availability by date

    It would be great for team members to be able to set their availability by date rather than by recurring week.
    This way people can give accurate availability if they don't have a set availability that is the same every week.

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  8. Shifts: Alert managers of fatigue when working too many days in a row without a break.

    We have just instituted a policy designed to reduce safety risks due to fatigue (e.g. working too many days in a row without a significant break). The rules are rather complex, especially for the 12 hour shifts where there are transitions from working days to working nights.

    They are looking for a tool that will help people and supervisors be aware when folks working overtime are in danger of violating the fatigue policy. The question is, can this tool be configured to enforce the policy or at least make it more apparent when there is risk of violations.

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add Regular and Overtime hours to the Time Clock export

    Instead of just Hours Worked, can we add the columns for Regular and Overtime hours as well with an editable amount for the Regular hours? At this time our Payroll Manager has to add these in at every pay period so it would certainly streamline that process for us.

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add a Location to each shift

    I have staff that work in different locations. I would like to see this feature as a selectable option per shift. Currently i use colour coding and a comment.

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  11. Vertical Grid lines available as a view option

    There should be the ability to view grid lines so people can follow the times easier without have to move the mouse across.

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  12. Create a custom list of "Activities"

    Create a drop-down of "Activities" on the Shifts App in Teams so that we can track more activities than simply "lunch" or "break".

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  13. Include Option to Count Shifts in Number of Shifts Assigned vs Hrs. Worked

    I would like to be able to see how many shifts were assigned (ie: 2 shifts for Mark since he worked both Saturday and Sunday) vs only how many hours he worked that shift as a running total below the team member names each week.

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  14. Darker or Brighter Highlight for "Today" in Shifts

    The "Today" function is a great way to return to the current day, but it is such a light highlight that it is easy to miss. Please consider running the highlight all the way down the page of shifts or making the top line darker or brighter.

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow access to Shifts separate from Teams

    We would like to give mobile access of Shifts to our non-exempt employees but they would also have to have access to Teams. Since they likely wouldn't be on the clock when they're checking their schedule in Shifts, we don't want them to have the ability to work in Teams. We would like the ability to only allow them access to Shifts.

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  16. Shifts and ADP

    Can Shifts work with ADP for time tracking and requests?

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  17. view all staff and their shifts on mobile app

    Staff Hub iOS app was able to display all staff and their shifts for the whole month (as the desktop app can) but this doesn’t seem to be available on the current mobile apps.... is this something that will be implemented?

    5 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ability to add an Open Shift from the mobile app

    The ability to create/share an open shift from the mobile app would be great!

    As a manager, you may not always be at work or have access to a computer. If you receive a call from a team member who has an emergency and is unable to fulfill their shift duties you should be able to go into the teams app and create/share an open shift or move that individuals shift to the open shift slot.

    This will eliminate the need to have to message/text/call everyone to fill the shift.

    5 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  19. Fixed template shifts with central edition as with permissions

    Hard to get, if already available, or truly missing, a way to make fixed shifts as to be able of withstanding edition across all equal shifts going forward from a give date. Currently, as soon as a single shift is edited it becomes different from previously equal shifts all around, which in turn makes manually updating each one meant to keep being equal quite cumbersome. This should only be optional, and allow permanent definition for shifts as they remain on permission types, so updating its template model, all sharing the same template get updated. If not possible, the addition of…

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to assign slots to group members in Shifts via mobile Teams App

    Make it possible to move or allocate an open shift to a group member via the mobile Teams App. Also the ability to move a shift back to open shifts from a user with the ability to comment a reason why as a tracking facility in shifts would be great!

    5 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
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