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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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  1. Staff per 30 minutes shouldn't include lunch and breaks

    If I have a team with my customer support phone staff, I want to see the number of agents I have online during a shift. Right now, when viewing "staff per 30 minutes", I see a total of all staff, regardless of whether or not they are on lunch or in another activity. Lunch and other activities should not count toward the total staff available in that view.

    18 votes
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    4 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add alias user without email in shifts

    I know that the guest user ideas is in planned status.
    (https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36605296-guest-user-in-shifts)

    Besides guest user, I think having alias user(no email, just give a alias name to his/her e.g. Volunteer A/ Temp A...etc) in the shifts could be useful in some scenarios. Those people might be in recruiting, might be from other parties which we would not directly contact with. I don't need them interacting in the shifts planning but I need to include them in the shifts for the time/headcount planning

    18 votes
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    2 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  3. Shifts - Custom request reason

    Shifts - Custom request reason. These seem to be limited in the Shifts application to unpaid, vacation, off, sick day and parental leave.

    18 votes
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    7 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  4. See who's on shift in the mobile app (Like StaffHub does)

    I would like to see who's on shift in the mobile app. Staffhub shows this but the Teams app does not.

    18 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  5. shifts activities

    Shifts - Ability to Add Types of Activities and Customize the Break Time.

    Is there a way to customize the length of breaks. Currently it is showing as "Any". Also are we able to add other activity tasks?

    18 votes
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    4 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  6. Able to edit "Custom label" and "Color" when importing schedule

    My use of Shift need to be able to edit custom label and color when importing schedule

    17 votes
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    3 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  7. Option to remove weekends in Shifts

    Our organisation doesn't work weekends the majority of the time - as such it would be lovely to have the option to hide weekends until they're needed?

    A little like how we can hide and unhide columns in Excel.

    This way, when we wish to print out the week's overview we don't have to worry about the weekends always being blank and taking up unnecessary room on the sheet.

    17 votes
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    3 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow sorting in Shifts

    When viewing by Shift, add a feature that allows you to sort the order of the Shifts. We custom name our shifts and need to be able to easily find the shift we are looking for. Currently the shifts do not appear in any discernible order. Thank you.

    17 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  9. Teams Shifts - Option to allow Manager of schedule to turn off swap

    The option under settings to allow the manager who sets up the schedule to turn off "swap" and "offer" of shifts. Not all industries who will be using Shifts wish to allow this to happen.

    17 votes
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    3 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  10. Sync shift schedule to other calendars

    Sync shift schedule to outlook, apple and android calendars

    16 votes
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    2 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  11. History in shifts, who added, edited, approved and denied shifts

    When multiple users are owner of a shift, we need to see who created a shift, who approved, denied or deleted shifts.

    16 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  12. Team Owners can't export time clock data from Shifts

    This is more of a bug than a "feature" request.

    If you have created a schedule for a team, then you can export time clock data. However, if you are a team owner other than the person who initially created the schedule, the export function doesn't work. Nothing happens. I have verified this across a number of tenants, and also have just independently had Microsoft Technical Support reproduce the issue on their end independently. Given that MS has no formal mechanism for reporting bugs, it was suggested that I post this issue here, on the Uservoice.

    The bug is easy…

    16 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  13. Yearly view in shifts

    Would be nice with a yearly view function in shifts.

    16 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  14. Shifts: Allow entries over several days

    We use shifts for Service assignments which often take several days incl.travel. It would be great to make one entry taking several days i/o copy and pasting every single day, in total it gives a better overview and saves time. Entries over several days a currently only availble for holidays.

    15 votes
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    3 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  15. Shifts (StaffHub) - Email all staff scheduled to work on the current day

    Please add the ability to email all staff currently scheduled in Shifts (StaffHub) for the current day. This is important for managers to communicate with all current day scheduled staff in one easy step. This could be a Flow, but current Flow templates don't support this.

    15 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  16. Please let normal users edit shifts in the Teams Shifts app

    *English follows Japanese
    ■Title(件名):
    チームのシフトアプリについて
    Please let normal users edit shifts in the Teams Shifts app


    ■Description(内容):
    現在 Microsoft Teams のシフトアプリでは、チームの所有者以外のユーザーがアイテムを作成、編集することができません。
    チームの所有者ではないユーザーでもシフトの編集を可能とする設定の実装を要望します。
    Currently only the team owner can create and edit items for the Microsoft Teams Shifts app, and all other users cannot do the same.
    Thus I hope that a configuration will be implemented to enable users that are not team owners to edit shifts as well.

    14 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  17. Shifts schedule rename

    It would be great if it´s possible to change the Shifts schedule name or if the name is adopted by the corresponding team.

    At the moment we have amix-up through the Staffhub migration and when a team is renamed

    14 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  18. Shifts handover

    In shifts calender you have slot called "day notes".
    if we where able to attach a word dokument in this slot, it would make us able to add a word template for Day & night shift handover.

    this would be a great improvemt for the usage on "day notes" & make us able to have shift plans and handovers in one place

    14 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  19. Delete a member that is no longer employed

    Allow owners to delete a member without having to remove each scheduled day. Or allow owners to replace an existing team member with a new team member taking over their schedule.
    We are having a problem removing a member that is no longer employed. Please Help

    14 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  20. Blocking Shifts - Off time

    If an employee is scheduled to be off, or on vacation, teams should not allow me to assign a shift, or maybe a popup can appear saying so-and-so is on Holiday, do you wish to assign the Shift ... anyway?

    14 votes
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    3 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
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