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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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  1. Send a mail to team members when the shift is published, amended, swap request, offer and off.

    Currently the option to notify the team members when shift schedule is published is not working. Also, during the swap/offer/off request mail has not been sent.
    During, swap/off/offer requests mail should be sent to concerned person copying the team owner and their managers. Once the request is approved, mail should be sent to entire team about the change because many people work in the same shifts and others might have planned something with the person who is requesting for swap/off/offer, noticing before might help to plan their work properly. Hence, whenever there is a change in schedule, entire team should…

    18 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  2. categories shifts color

    Set a default colour for "Time Off" requests rather than having users set it themselves

    18 votes
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    2 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  3. shifts

    Shifts - allow setting default colour coding of request rather than allowing users to choose different colours

    18 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow Shifts to be accessed in browser

    Allow user to view just shifts in browser without having to load the Teams app, or go via Teams in the browser.

    With Shifts in Teams, there is some disconnect with what is available in StaffHub (understandable, but makes things tricky).

    A schedule created in StaffHub can't be viewed in Teams.
    A schedule created in Teams can't be viewed in StaffHub.

    StaffHub is currently a little more user friendly for large scale rota planning. It's quite buggy in Teams when dealing with a large number of people.

    Being able to edit a Teams-based schedule in a browser - just like…

    18 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  5. shifts activities

    Shifts - Ability to Add Types of Activities and Customize the Break Time.

    Is there a way to customize the length of breaks. Currently it is showing as "Any". Also are we able to add other activity tasks?

    18 votes
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    4 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  6. Acknowledge shifts

    There needs to be some sort of confirmation that someone has received a shift and is accepting the shift that has been assigned to them. This would be great as an option, not as a mandatory thing for every shift but if we could flag certain shifts that need to be acknowledged. Currently, we will assign a shift, but still have to have an extra step of communication to confirm that the employee received the information and is actually going to be at their assigned job.

    17 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  7. Shifts - superior approving your requests

    Let superior approve your requests for Holiday etc.
    Now person who created shift plan is the one who is approving all request.
    If company has "Manager" atribute synced from AD to AAD then your superior should be notified about your requests.

    17 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  8. Attach files to shifts

    It would be great to be able to attach a file(s) to a shift. This could be as a onedrive file or an uploaded doc/PDF/XLS etc that can be accessed by rhe team member.

    Use case:
    Frontline worker receives shift with shift name and some job notes but may require a referral/job sheet to complete the work. Team owner allocates shift and creates link/attaches file at same time.

    Possible solutions:
    - Link to onedrive file
    - attachment stored with shift and opened in seperate viewer/client
    - link downloads to device/desktop based on clicking link. opens in defualt viewer/editor
    - Could…

    16 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add alias user without email in shifts

    I know that the guest user ideas is in planned status.
    (https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36605296-guest-user-in-shifts)

    Besides guest user, I think having alias user(no email, just give a alias name to his/her e.g. Volunteer A/ Temp A...etc) in the shifts could be useful in some scenarios. Those people might be in recruiting, might be from other parties which we would not directly contact with. I don't need them interacting in the shifts planning but I need to include them in the shifts for the time/headcount planning

    16 votes
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    2 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  10. Yearly view in shifts

    Would be nice with a yearly view function in shifts.

    16 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  11. Shifts - Custom request reason

    Shifts - Custom request reason. These seem to be limited in the Shifts application to unpaid, vacation, off, sick day and parental leave.

    16 votes
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    7 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  12. Shifts to block out availability on Teams Calendar/Outlook Calendar

    Once shifts are uploaded into 'Shifts', automatically block out availability on Teams Calendar/Outlook Calendar to prevent the need to reference multiple days/dates.

    :)

    15 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  13. Shifts - allow time-off requestor to choose the manager for approval and filter by approver

    For example, We have a Shifts schedule with 200 employees, and there are only 5 managers that have the access to approve different time-off Requests.

    Now the 5 manager receive all the request from employees and they need to go through these requests one by one to find their own employees' request and approve it. It is very inconvenient for the 5 managers to deal with the large amount of time-off requests.

    Would be cool to allow employee to choose which manager the time-off request needs be sent to. And the manager can also filter out requests that assigned to…

    15 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  14. Staff per 30 minutes shouldn't include lunch and breaks

    If I have a team with my customer support phone staff, I want to see the number of agents I have online during a shift. Right now, when viewing "staff per 30 minutes", I see a total of all staff, regardless of whether or not they are on lunch or in another activity. Lunch and other activities should not count toward the total staff available in that view.

    15 votes
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    4 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  15. Color Coding

    Allow owner or user to set the color coding for requests so that any time a user makes a request the color code is standard for all team members. (i.e. all vacations will appear pink on the schedule and it is not up to the owner to set them manually) Additionally, add more color options.

    15 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  16. weekend background colors in Shifts

    Ability to have a different background color in ***** for weekend days. It will make the schedule weekly and monthly view more visual to see week days and weekend

    15 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  17. See who's on shift in the mobile app (Like StaffHub does)

    I would like to see who's on shift in the mobile app. Staffhub shows this but the Teams app does not.

    15 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  18. Shifts - Team Vacation Limit on Days

    Add an ability to set a limit on the number of vacations for one day so that the Team is always staffed and avoids too many workers being on vacation

    15 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  19. Reports for Shifts

    I'm trying real hard to get my managers on board with using the Shifts Calendar. The only reason they are hesitant is the lack of reporting. We need to be able to pull reports from shifts to:
    1. Show the total hours for the specific shift types
    2. Show each person's total.

    The existing export of the weekly calendar is not a very good report.

    Allowing Shifts data to easily be pulled using Power Automate and Power Bi would also be helpful with a couple of tutorials.

    14 votes
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    2 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  20. Offer Recurring Shift Capability

    Our staff is scheduled for the same shifts each week for the academic semester. We have a staff of over 50 with multiple shifts and locations. It isn't feasible to use Shifts in its current configuration for our scheduling purposes if we cannot easily add recurring weekly shifts.

    14 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
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