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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
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  1. Adding Username column beside the full name column in Shifts.

    Adding Username column beside the full name column in Shifts.

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  2. shifts

    Allow the owner of the team to appoint a member of the team to edit, change and create shifts.

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  3. Reports to track hours utilisation, more colors and

    My team is actively using Shifts to schedule teacher calendars. It would be useful:-


    1. to be able to set weekly contracted hours for each staff prior to creating a shifts so that utilisation hours can tracked against it. (Eg. A staff is contracted to work 20 hours a week, it would be good to see the shift hours against it)


    2. Not have the Shift Name replace the Time in display


    3. Have more colour options to code things/ a coding system that allows automated flagging of clashes between shifts/ overtime or even cancellations.


    4. More options to extract reports to track hours…

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  4. The most useful tool on Staffhub was allowing my staff to request/pick up open shifts. Will they still be able to do that in Teams?

    I am trying to learn more about Teams since we will need to switch over. The most useful tool on Staffhub was allowing my staff to request/pick up open shifts. Will they still be able to do that in Teams?

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  5. Don't allow a Shift to be traded for Time Off

    Right now, it seems that Shifts and Time Off blocks are treated equally, but they should have different values so they can't be interchanged or traded between staff members.

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bug: Shifts do not appear if spanning more time than the current view

    Hey there, I have the issue that shifts do not appear, if they are spanning multiple days (i.e. time off, holidays, sick leave etc) when I am in a schedule showing the week Mon-Sun and that time off has started the week prior. Same with month + day view.

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  7. Open Shifts viewable to everyone on the Team

    I would like the option for everyone on the team to see open Shifts, not just the people in the subgroup where the Open shift is available.

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  8. Is it possible to add duties to the shift block

    Is it possible to add duties to the shift block? I have attached a sample image as an example. The shifts block is entered as a blue block and any additional duties added to the agent are added on a separate line. Is there a way to add these duty blocks within the shift block?

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  9. Adding notes to shifts

    the notes system is incredibly annoying that you can select the middle of text (and it even moves the cursor) but you cant type/amend anything,it just adds it to the end, so you have to press delete all the way back to the error and type it all out again.

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make the breaks added copy and paste

    e.g. copy and past the whole day, not just start/finish Times

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  11. Shifts-Time Clock (Mix of Time Clock and no Time Clock employees)

    I'm glad you have released the Time Clock feature within Teams. It would be great if we could turn the Time Clock/Shifts off/on per user for those that are Salaried, so it doesn't show in Shifts app. We would want to keep their shift hours (currently viewable in Shifts app. and also have the ability for Requests (Time Off, etc), We also have no need (when salaried) to export their work hours since fixed hours for Payroll.

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  12. Shifts doesn't sync Time Off when period extends past one week.

    When I log a "Time Off" request for an employee on Shifts - if the time period extends for longer than 1 week (say 2 or 2 1/2 weeks) the entry will not always appear when viewed. Sometimes it is visible for only the first week of the entry, other times it appears not to sync at all. Refreshing the application sometimes works, but sometimes it will just "pop" in after a few minutes. If you add another entry thinking the first one was deleted, two will appear side-by-side.

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  13. Enter button to create a shift

    Allow users to hit enter or ctrl+enter to save a new shift. Currently, you have to use the mouse to manually submit - inefficient process.

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  14. Can we please have the ability to customize the daily view in shifts? My staff works from 9-5:30- I don't need 12 a.m. to 11 p.m., but I do

    Can we please have the ability to customize the daily view in shifts? My staff works from 9-5:30- I don't need to see a 12 a.m. to 11 p.m. timeline, but I do need them to be able to see the hourly descriptions in their Activities. It would be nice to be able to arrange the shape of the cells like I would in Excel.

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  15. View Mode: Team's Shift

    When you are at the Shifts view and you scroll down through the page. There are important rows that are not on freeze as you scroll down the page (i.e. options to view as day/week/month). If you have a long list of staff and you happened to be at the bottom of the page, it will be very cumbersome to scroll up just to change how your screen is displayed.

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  16. Assign Open Shifts to the whole team instead of per group

    The group option in shifts is really good for separating logical units, but in some cases these groups will still be working closely together.

    Instead og assigning Open Shifts on a group level, it would be nice to assign it on a Team level so members of all groups can take it.

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  17. time selections past midnight

    We operate 3 shifts, and when an employee has to enter in a time change that goes past midnight, the change shows for 2 days on the schedule vs just showing for that 1 day. Can Shifts be corrected to adapt for third shift coverage?

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  18. time selections past midnight

    We operate 3 shifts, and when an employee has to enter in a time change that goes past midnight, the change shows for 2 days on the schedule vs just showing for that 1 day. Can Shifts be corrected to adapt for third shift coverage?

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  19. Mobile Access

    I have the teams app for android and I'm not seeing the option to see my shifts.

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability in "View by Shift" to see at a glance who's assigned to the tasks

    When viewing the shifts grouped by shift an option to show with a view of who is covering that work would be useful.

    Currently you have to uncover it with the mouseover event.

    1 vote
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
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