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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (any duplicates are merged together)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

For official product and feature updates we recommend three things:

Stay tuned here: We update our work items monthly
Read our Blog: Official announcements come from our blog at https://aka.ms/TeamsBlog
Review the Roadmap: Our upcoming features can be seen within the Microsoft 365 roadmap site at https://aka.ms/M365Roadmap

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How can we make Microsoft Teams better?

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  1. Split Communication Credits between different departments

    The PCR is to allow multiple communication credits to be provisioned and paid for separately under the same Office 365 phone system tenant. The business case for this is that decentralized organizations like universities or global companies with separate decision making and cost centers in each location need to have the long-distance and toll free numbers associated with each department / site paid for separately by those departments or locations. Central IT, for instance, doesn't want to pay for the LD charges of the math, science, and art department, for instance. They also don't want to have to parse through…

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. What is the true purpose behind the service address (SA) vs the billing address(BA)

    I assume the request for billing address is to communicate paper mails where digital communication is not possible due to either geographic or physical constraints.

    The service address would be know the most used location/geographically fenced location for offering a service as those services cannot be offered reliably beyond the confines of a fenced location like emergency services or signal quality services.

    Third party hardware authenticators with gps or non gps geolocation/timing could enforce such a logic to support the service.

    Take the case of a homeless traveller with a PO Box and without a place to call home will…

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. Using an IP phone, enable a call to Teams user without going straight to voicemail

    I am trying out an IP phone and when calling my colleagues SIP url or Microsoft phone number, it just rings straight through to voicemail and doesn't ring Teams on his laptop or mobile at all.

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. Have an obvious place where we can learn about adding features (example getting Call icon/capability).

    We have E3. Haven't been able to find out how to add the calls icon with ability to include people outside my organization in meeting (via phone). I've set guest access for channels and teams but have not found way to add this feature.

    1 vote
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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  6. 1 vote
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  7. bluetoothで会議中、表示を切り替えると音声の入出力ソースが切り替わる

    bluetoothで会議中、表示を切り替えると音声の入出力ソースが切り替わるので、切り替わらないようにして欲しい。
    iOS-iPhoneX or iPhone6S plus にて発生。

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  8. callling on slower networks

    Provide options to make effective use of all existing call options on a phone (iPhone x app not responding when on slow networks)

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  9. 1 vote
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