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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

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  1. Ability to Export Phones > devices list.

    Currently the list of IP phones under Phones > Devices in the admin portal can't be exported to Excel.
    It would be ideal if a list of devices can be exported for better reporting.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. if phone picks up show picked up by the other team member not as missed

    when a call comes through to a business and another team member picks it up, the people who do not pick the phone up, have the call shown as a missed call when it should realistically say picked up by team member and their name

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. How VoIP Works?

    the technology uses the potential of internet protocol to accomplish the same results as a traditional phone but in a different way. When you speak into a microphone, your voice is converted into digital data packets of audio. These packets are transmitted from your PC via a router over fibre optic cables across the distance to another PC then reverted through that computer’s codec into voice. For More Details www.voipbusiness.com

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. Phone number and/or system for Microsoft Teams/Office 365 in Austria

    In Austria it is not possible to register a phone number for my employee or for my company. So I have to use a further phone system different to the Office 365. A main thing as the idea of business collaboration is a phone number. That is a very important thing you need to have for professional business. So it would be a very **** thing to use a phone system solution or even single phone numbers for some employee of my company to get faster and smarter using together with the other functions of the Office 365.

    Looking forward…

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  6. Better integration of IP Phone with Desktop and Mobile Experience

    1) Ability to Transfer from IP Phone to Soft phone and back. (I think now you have to park the call and then pick it up)
    2) Ability to dial call from Outlook, but from the IP phone rather than only the soft client. in other words, if I am on my computer and select a contact in Outlook to call, it calls using the Team app on my desktop rather than the ability to use my IP phone. Shoretel has had this functionality for at least 13 years.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  7. Support for portable wifi enabled phones or Dect

    Allow vendors to develop and deploy wireless portable devices for calling.

    There is no device on market for both Skype online or Teams that is Wireless and portable. Deploying mobile phones with Teams or the Skype at is not professional and does not work well in testing.

    Vendors have claimed this is due to Microsoft refusing to certify this type of device.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  8. Support for external ringers and paging

    Support for paging and loud ringers is needed. Currently both these features can be used using the partner devices in 3pip like Poly using 3rd party external hardware.

    There should be native support for these features as it has a direct impact for front line workers who work in larger environments and are not at a desk.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  9. Importing contact information into teams from O365

    How do I add the contact information into teams from O365 so that instead of displaying the number of the person calling it displays the name as well as the number?

    How do I do this on a company-wide scale?

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make dialpad more accessible on Conf phones (Trio 8800, Yealink c960, etc).

    Currently you must click on the small phone icon, only from the calls screen, then the tiny dialpad button to access the dial-pad. This can be challenging for a user to make a call who has not used the device before.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  11. Need better support to dial out to another phone #

    Use case... I work where the internet connection isn't always stellar (for example a starbucks, Panera, using a broadband connection). I do business calls with screen sharing. When someone calls me through TEAMS, I'd like to have the application automatically dial out to my cell phone (I'll answer), and then I'll do screen sharing through my desktop computer. There also needs to be an option to dial out to another phone that is easily accessible.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Custom DSCP option for IP Phone Configuration profile

    It would be helpful if you could add additional configuration variables to the Phone Configuration profile such as ability to set custom DSCP values. For better or worse, some organizations use non-standard DSCP values for certain traffic types.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow users to receive calls from call group based on criteria like day of the week.

    I have a part time team member who only works Tuesdays and Thursdays. He is a member of a call group that rings the whole team when someone calls it. Part of his job requirements is to have teams on his cell phone. I don't want to have to remember to add and remove him from the call group on days he's working. It would be nice if i could control when he receives those calls and when he doesn't so hes not constantly bombarded with calls on his mobile on his days off. and he still needs to be…

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  14. Search names via the dialpad (1 is abc, 2 is def etc)

    We have a physical yealink handset. With skype for business if I wanted to find the name Nick I would type in 6425 and it would find all the Nick's. In teams, I can only search using the onscreen keyboard which is cumbersome and if I press the physical dialpad buttons it just wants to dial the number I type rather than searching out a corresponding name. There's no point in having the letters printed on the number buttons (1 being abc, 2 being def etc) if they don't do any searching.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  15. Smoother integration of MS Teams with Polycom Desk Phone

    I have a Polycom VVX 201 desk phone. Currently, to integrate with MS Teams, I enter my user credentials directly into the Polycom desk phone:

       username        myOffice365Email
    
    domain office.com
    email myOffice365Email
    pwd

    When anyone phones my MS Teams phone number, both my iPhone 7 rings as well as the Polycom Desk phone.

    NEW IDEA: using the the MS Teams app on my desktop PC, setup Polycom Desk Phone. This way, all of my devices ring simultaneously when external person rings my MS Teams phone number

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. Assigning a Primary Device

    There doesn't seem to be a way for you to choose a primary device. Currently it seems phone calls will come through to my mobile rather than my desktop Teams even when I am using it and my phone is locked. There should be a way to assign Desktop Teams as the primary for calls rather than mobile.

    1 vote
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  17. Need provisioning in Teams to replicate employee ID from AD

    In SFB we have a column in contact card which shows employee ID's. same is not available in Microsoft Teams.

    1 vote
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  18. 1 vote
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  19. 1 vote
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  20. 1 vote
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