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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (any duplicates are merged together)
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4 — COMMENT in ideas’ threads, which we check regularly

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  1. Support real phones

    I like phones. Real ones, not headsets or little speakers. Please support them, they are far from obsolete.

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. Launch App/Url on inbound call, passing telephone number.

    We would like to launch an app,url or flow based on an inbound number. To achieve passing a telephone number for the purpose of presenting a popup with the inbound caller details.

    Example
    Execute command on inbound call
    http://www.mysite.com/myintergration.htm?number=%P
    Launches a browser, opens a webpage and passes it the caller number
    *c:\myapp\myapp.exe %P - this launches an application on your computer and passes it the caller's phone number.

    Variables
    %P - formatted phone number
    %F - First Name
    %L - Last Name
    %N - Full Name
    %C - Full canonical format
    %E - E164 phone number

    This is how Ringcentral…

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. Larger join meeting button on phone

    The current join meeting button on Yealink and AudioCodes handsets is a little too small to be easily pressed within the Teams app. Increasing the size of this button would make it easier to press and join meetings.

    It would also be great if you could tap anywhere on the meeting name/title to join the meeting, rather than having to hit the join button.

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. Inventory Report

    We are after reporting capabilities to capture granular detail on activity within Skype for Business and would like to have a report with below data captured on a per user basis :

    1. Name of Devices logged in From
    2. Duration of the Session
    3. IP address of the Device
    4. Mac Address of the Device (Being able to use this for maintaining inventory - for example Polycom Skype enabled devices)
    5. Fimrware of the Device
    6. Number of calls made from each device

    Understand some information we can get from the call quality dashboard - not all of them

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. I miss dialpad in iphone app for teams i am not able to use dialplan via microsoft teams on my mobile

    Add dialpad to microsoft teams on mobile devices allow to make calls outside the business with callolan

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  6. Phone number history displayed in Call answering rules Setting

    The phone number history displayed in Call answering rules Setting should be implemented by the user or administrator.

    It is also useful to have a function to control the display so that it is not displayed.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  7. Extend the support for 3PIP phones to 2025 or later!

    Extend the support for 3PIP phones to 2025 or later! Anyone that just invested in Teams VoIP with 3PIP phones recently will only get about 4 years out of the investment. This is a big hit to any company that runs on the thrift IT model (small orgs, governments, etc.)

    Here is the announcement for reference. https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Skype-for-Business-phones-3PIP-support-with-Microsoft-Teams/ba-p/789351

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  8. Automatically assign teams device policy

    Automatically assign teams device policy to new teams devices.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  9. CNAM should be logged in PSTN Usage Details Report

    When viewing the PSTN Usage Details report (Legacy Skype Admin), the CNAM is not included in the log. For organizations that rely on these reports to correlate calls with other systems, it makes reconciliation very difficult when you can't see the name of the person associated with the Caller ID. I don't know why it's not available in the log, since it seems to be present on the device's/app's call history.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  10. Support cameras on teams phones

    It seems silly that there are certified Microsoft Teams phones -- but they're crippled in that they don't support video. I have clients that use VoIP phones with Video all the time, the brand they use -- Yealink -- is one of your certified partners. I can install team on a phone, iPad, android device, windows device and have video .... but not a device developed in concert with Microsoft. Seems a little silly.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  11. 2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  13. Polycom Trio Dark Mode

    On the Polycom Trio 8800 (I assume 8500 also) it is ******* the eyes, can Dark Mode be made available for the phone please.

    This is when running on Team Mode as the base profile.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  14. Please allow channels and teams searchable

    To allow channels and teams searchable in iOS Teams

    2 votes
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  15. add or call contacts without phone number (but with email)

    Please let us add a Contact without Phone Number. I can't add a Contact who has no Phone Number (only Email).

    Even if he has a Calling Plan (and a number), and i want to call the Email Address, not the Phone Number, its not possible.
    If this contact calls me once, i can call back without problems.
    But can't still add him as Contact.
    As long as the contact didn't call me first, i can't even call him through the chat or elsewhere.
    If i paste the Email instead of the Phone Number while creating a Contact, Teams adds…

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. Provide an audible signal when a call comes in.

    Provide an audible phone ring when a call comes in. This is basic stuff. Fix it.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to Press '*' and '#' on Teams Phone Edition Devices to Lock

    I would love the ability to be able to press the * and # Keys at the same time to lock my desk phone instead of waiting for the timeout period. This provides users the ability to quickly lock their phone if they are getting up from their desk.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  18. Full Skype delegation abilities

    With Skype - when you are added as a delegate, the phone line of the user you are managing calls for shows up on your IP phone and you are able to see when they are on a call, have answered a call, etc.
    On Teams, although the delegate function is available on the app, once added, you don't see the bosses line on your phone automatically (unclear if possible at all). They have to keep me on as a delegate on Skype for this to be available. As long as it is like this, we cannot fully cutover to…

    2 votes
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  19. Better integration between Teams and OneDrive for Business (iOS)

    We have a group of sales employees on the road trying to use Teams. When they are online, things are great. When they go off line they are confused where to find files.
    If we could have OneDrive files exposed within the Channels > Files tab so a file which is synchronised locally can be opened seamlessly it would be great.
    The feature could work by displaying a sync icon for any files found locally. Synchronising can still take place via OneDrive.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  20. oredring files, folders on mobile apps

    how can we order the files, folder on the iOS application

    2 votes
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