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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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How can we make Microsoft Teams better?

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  1. Please allow channels and teams searchable

    To allow channels and teams searchable in iOS Teams

    2 votes
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  2. add or call contacts without phone number (but with email)

    Please let us add a Contact without Phone Number. I can't add a Contact who has no Phone Number (only Email).

    Even if he has a Calling Plan (and a number), and i want to call the Email Address, not the Phone Number, its not possible.
    If this contact calls me once, i can call back without problems.
    But can't still add him as Contact.
    As long as the contact didn't call me first, i can't even call him through the chat or elsewhere.
    If i paste the Email instead of the Phone Number while creating a Contact, Teams adds…

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. Provide an audible signal when a call comes in.

    Provide an audible phone ring when a call comes in. This is basic stuff. Fix it.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to Press '*' and '#' on Teams Phone Edition Devices to Lock

    I would love the ability to be able to press the * and # Keys at the same time to lock my desk phone instead of waiting for the timeout period. This provides users the ability to quickly lock their phone if they are getting up from their desk.

    2 votes
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  5. Support real phones

    I like phones. Real ones, not headsets or little speakers. Please support them, they are far from obsolete.

    2 votes
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  6. Launch App/Url on inbound call, passing telephone number.

    We would like to launch an app,url or flow based on an inbound number. To achieve passing a telephone number for the purpose of presenting a popup with the inbound caller details.

    Example
    Execute command on inbound call
    http://www.mysite.com/myintergration.htm?number=%P
    Launches a browser, opens a webpage and passes it the caller number
    *c:\myapp\myapp.exe %P - this launches an application on your computer and passes it the caller's phone number.

    Variables
    %P - formatted phone number
    %F - First Name
    %L - Last Name
    %N - Full Name
    %C - Full canonical format
    %E - E164 phone number

    This is how Ringcentral…

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  7. Full Skype delegation abilities

    With Skype - when you are added as a delegate, the phone line of the user you are managing calls for shows up on your IP phone and you are able to see when they are on a call, have answered a call, etc.
    On Teams, although the delegate function is available on the app, once added, you don't see the bosses line on your phone automatically (unclear if possible at all). They have to keep me on as a delegate on Skype for this to be available. As long as it is like this, we cannot fully cutover to…

    2 votes
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  8. Better integration between Teams and OneDrive for Business (iOS)

    We have a group of sales employees on the road trying to use Teams. When they are online, things are great. When they go off line they are confused where to find files.
    If we could have OneDrive files exposed within the Channels > Files tab so a file which is synchronised locally can be opened seamlessly it would be great.
    The feature could work by displaying a sync icon for any files found locally. Synchronising can still take place via OneDrive.

    2 votes
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  9. oredring files, folders on mobile apps

    how can we order the files, folder on the iOS application

    2 votes
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  10. 2 votes
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  11. Need provisioning in Teams to replicate employee ID from AD

    In SFB we have a column in contact card which shows employee ID's. same is not available in Microsoft Teams.

    1 vote
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  12. CNAM should be logged in PSTN Usage Details Report

    When viewing the PSTN Usage Details report (Legacy Skype Admin), the CNAM is not included in the log. For organizations that rely on these reports to correlate calls with other systems, it makes reconciliation very difficult when you can't see the name of the person associated with the Caller ID. I don't know why it's not available in the log, since it seems to be present on the device's/app's call history.

    1 vote
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  13. Place calls by Clicking Phone Numbers

    Skype PE was always integrated with windows whenever there is a phone number in any website or even in Outlook contacts, I can click the number and system will pop up a message to call using Skype PE.

    Examples:
    Pic 1
    Pic 2

    Please make this option with Teams since we are moving to it.

    1 vote
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  14. Enable CNAM (Calling Party Name) in Canada.

    Right now our users only see incoming phone numbers, we would like to see the Calling Party Name.

    1 vote
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  15. 1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. When dialing a number please let it be visible. And make it easier to find the dial pad. Thanks

    When dialing a number please let it be visible (seems obvious to help dial the right number and to let the user know that the number is being dialed). And make it easier to find the dial pad. Thanks

    1 vote
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  17. Bring back the phone app

    The current Teams interface is a mess of options that looks like a committee threw a bunch of ideas on a whiteboard. This means making or answering a phone call (or video call), is a cumbersome, unfriendly task. Please bring back a separate phone app that operate independently to Teams but connects in when appropriate. The all in one approach you currently have to your user interface is driving me mad. 😵

    1 vote
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  18. 1 vote
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  19. Polycom Trio Dark Mode

    On the Polycom Trio 8800 (I assume 8500 also) it is ******* the eyes, can Dark Mode be made available for the phone please.

    This is when running on Team Mode as the base profile.

    1 vote
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  20. 1 vote
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