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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

For official product and feature updates we recommend three things:

Stay tuned here: We update our work items monthly
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  1. Unhighlight read msgs.

    When I click on a msg under the Activity tab and read the msg., then Teams should unhighlight the Group where the msg resides. It makes it look like there’s another msg for me to read.

    5 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. IPhone cannot log in and present a login error

    IPhone cannot log in and present a login error

    5 votes
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    3 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bring back the phone app

    The current Teams interface is a mess of options that looks like a committee threw a bunch of ideas on a whiteboard. This means making or answering a phone call (or video call), is a cumbersome, unfriendly task. Please bring back a separate phone app that operate independently to Teams but connects in when appropriate. The all in one approach you currently have to your user interface is driving me mad. 😵

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. Let me erase the messages

    No se puede borrar mensajes

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. Launch App/Url on inbound call, passing telephone number.

    We would like to launch an app,url or flow based on an inbound number. To achieve passing a telephone number for the purpose of presenting a popup with the inbound caller details.

    Example
    Execute command on inbound call
    http://www.mysite.com/myintergration.htm?number=%P
    Launches a browser, opens a webpage and passes it the caller number
    *c:\myapp\myapp.exe %P - this launches an application on your computer and passes it the caller's phone number.

    Variables
    %P - formatted phone number
    %F - First Name
    %L - Last Name
    %N - Full Name
    %C - Full canonical format
    %E - E164 phone number

    This is how Ringcentral…

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow custom volume for phone calls. Skype lets you do this.

    When calling from your computer, there are multiple devices providing sound to your headphones, so being able to individually turn up/down the volume of the call without changing the computer's volume is useful.

    A use case, when I'm on hold for 20 minutes, I turn the volume of the call down while listening to music or something else on my PC.

    Skype allows this.

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  7. Larger join meeting button on phone

    The current join meeting button on Yealink and AudioCodes handsets is a little too small to be easily pressed within the Teams app. Increasing the size of this button would make it easier to press and join meetings.

    It would also be great if you could tap anywhere on the meeting name/title to join the meeting, rather than having to hit the join button.

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  8. Teams incorrectly handle VoIP calls - headset/handsfree streams

    normally VoIP call is recognized by the app (such as SfB) and stream audio to defined headset/hands-free device connected. Teams can't do that with several different consequences - starting from lack of proper support for headsets and impossibility to stream audio on different devices - e.g. regular audio to speakers and VoIP to hands-free set.

    4 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  9. Reduce latency in phone calls.

    There is a time lag between transmission and reception (sometimes as much as 0.5s). This is a problem for a real-time voice conversation.

    Reduce time to less than 0.1s

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow VMs to be sent to a distribution group & not require a separate user license

    Currently, if you have O365 phone service and want your hunt groups to have a dedicated voicemail, you must PURCHASE AN E3 OR E5 LICENSE. To get voicemail capability, it must be licensed as a user. Even if it gets forwarded to a distribution list.

    There should be a separate 'voicemail' license that only provides the ability to receive voicemails, so that business are not forced to purchase a license for the full Office 365 suite for every hunt group, when the only thing we need it for is voicemail.

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  11. Please allow channels and teams searchable

    To allow channels and teams searchable in iOS Teams

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  12. add or call contacts without phone number (but with email)

    Please let us add a Contact without Phone Number. I can't add a Contact who has no Phone Number (only Email).

    Even if he has a Calling Plan (and a number), and i want to call the Email Address, not the Phone Number, its not possible.
    If this contact calls me once, i can call back without problems.
    But can't still add him as Contact.
    As long as the contact didn't call me first, i can't even call him through the chat or elsewhere.
    If i paste the Email instead of the Phone Number while creating a Contact, Teams adds…

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  13. Provide an audible signal when a call comes in.

    Provide an audible phone ring when a call comes in. This is basic stuff. Fix it.

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  14. Inventory Report

    We are after reporting capabilities to capture granular detail on activity within Skype for Business and would like to have a report with below data captured on a per user basis :


    1. Name of Devices logged in From

    2. Duration of the Session

    3. IP address of the Device

    4. Mac Address of the Device (Being able to use this for maintaining inventory - for example Polycom Skype enabled devices)

    5. Fimrware of the Device
      

    6. Number of calls made from each device
      

    Understand some information we can get from the call quality dashboard - not all of them

    Please let us know if such…

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  15. I miss dialpad in iphone app for teams i am not able to use dialplan via microsoft teams on my mobile

    Add dialpad to microsoft teams on mobile devices allow to make calls outside the business with callolan

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unmute headset microphone using physical mute button during Teams Meetings (fails 66% of the time)

    Microsoft partially released hardware mute control to Teams ~ August of 2018, but since then I have experienced MORE issues vs less with call control. Here's the scenario:


    • Inside a Teams conference or call, press the hardware mute button on the headset. Teams matches this with a software mute as well 100% of the time.


    • Try to unmute the call from the hardware button on the headset, and I find that Teams only software-unmutes ~30% of the time.


    Microsoft reference a handful of models with known issues, but I suggest that many, many more models suffer these problems, such as…

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  17. Calendar display on teams phone should filter private meetings from calendar display

    My teams phone (Yealink T58A) displays all the details of my calendar items including those which have been marked as private. without locking my phone, which I prefer not to do, anyone is able to look through this information which I would like to keep private. I would like to make my phone teams display either filter private calendar items or not display my calendar at all.

    2 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  18. Additional emergency numbers while Teams phone is locked along with 911

    Yealink phones to be able to dial additional emergency numbers while Teams enabled phone is locked along with 911

    2 votes
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  19. Phone number history displayed in Call answering rules Setting

    The phone number history displayed in Call answering rules Setting should be implemented by the user or administrator.

    It is also useful to have a function to control the display so that it is not displayed.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  20. call queues - Prompt to accept queue call.

    As an Admin you should be able to disable the confirm accept call prompt for queue calls. Let me provide an example so that the request is clear:
    Customer calls call queue
    Call queue rings user
    User answers the phone
    Teams then ask the user to press one to accept the call.

    That is the prompt that as a Teams Admin (Voice Admin), however, the rights get setup, you should be able to disable.

    2 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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