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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

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  1. Larger join meeting button on phone

    The current join meeting button on Yealink and AudioCodes handsets is a little too small to be easily pressed within the Teams app. Increasing the size of this button would make it easier to press and join meetings.

    It would also be great if you could tap anywhere on the meeting name/title to join the meeting, rather than having to hit the join button.

    6 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. Enable Polycom desk phone to join a channel meeting, not just a generic teams meeting

    With the VVX phones, you can click to join a meeting in Teams, UNLESS this meeting is a channel specific meeting. Please fix this bug/issue. Thanks!

    6 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. How do I setup call fowarding to other Phone #'s?

    How do I setup call forwarding to other Phone #'s?

    6 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. Please add background effect on iPad

    Background set up possible only on laptop but not possible on iPad. I Suggest that please add background effects add on iPad

    5 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. Launch App/Url on inbound call, passing telephone number.

    We would like to launch an app,url or flow based on an inbound number. To achieve passing a telephone number for the purpose of presenting a popup with the inbound caller details.

    Example
    Execute command on inbound call
    http://www.mysite.com/myintergration.htm?number=%P
    Launches a browser, opens a webpage and passes it the caller number
    *c:\myapp\myapp.exe %P - this launches an application on your computer and passes it the caller's phone number.

    Variables
    %P - formatted phone number
    %F - First Name
    %L - Last Name
    %N - Full Name
    %C - Full canonical format
    %E - E164 phone number

    This is how Ringcentral…

    5 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  6. TAPI for crm integration

    Our VoIP phone system is up for renewal in 18months. I'd like to move the company across to Teams for telephony but without TAPI I cant do that. Any chance of creating a Teams TAPI extension our plugin so we can use with a variety of CRMs?

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  7. Answering calls presented from another users Call Group via IP Phone

    When answering calls presented from another user's Call Group via IP Phone, the software require you to press a button on the touchscreen to accept the call. It would be good to be able to answer the call via picking up the handset.

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  8. Instant Contact sync within teams

    Contacts should show in Teams the instance you create them in outlook, or at list have a button to force the update

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  9. Duplicate feature for Auto Attendants/ call queue/ resource account

    Provide the ability to duplicate the aa/cq/ and resource accounts for quick roll out for phone systems for our retail stores.

    4 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  10. Set default volume for incoming calls

    Our company has recently switched to teams cloud calling.
    When picking up phone calls from within teams the initial call volume that I have currently set within the system may be too low. When those that call me introduce themselves I often miss out their names at the start of their call, which prompts me to quickly adjust the volume on my headset.
    If the volume could be adjusted by default for all incoming calls so that it adjusts itself automatically that would prevent me from needing to adjust the call volume manually within the call and also prevent me…

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  11. Enable customization of IP Phones

    Allow for the customization of IP phones with ring tones, background images and color schemes to reflect CI requirements

    4 votes
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  12. Assigning a Primary Device

    There doesn't seem to be a way for you to choose a primary device. Currently it seems phone calls will come through to my mobile rather than my desktop Teams even when I am using it and my phone is locked. There should be a way to assign Desktop Teams as the primary for calls rather than mobile.

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  13. CNAM should be logged in PSTN Usage Details Report

    When viewing the PSTN Usage Details report (Legacy Skype Admin), the CNAM is not included in the log. For organizations that rely on these reports to correlate calls with other systems, it makes reconciliation very difficult when you can't see the name of the person associated with the Caller ID. I don't know why it's not available in the log, since it seems to be present on the device's/app's call history.

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  14. When dialing a number please let it be visible. And make it easier to find the dial pad. Thanks

    When dialing a number please let it be visible (seems obvious to help dial the right number and to let the user know that the number is being dialed). And make it easier to find the dial pad. Thanks

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  15. Support cameras on teams phones

    It seems silly that there are certified Microsoft Teams phones -- but they're crippled in that they don't support video. I have clients that use VoIP phones with Video all the time, the brand they use -- Yealink -- is one of your certified partners. I can install team on a phone, iPad, android device, windows device and have video .... but not a device developed in concert with Microsoft. Seems a little silly.

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. Split Communication Credits between different departments

    The PCR is to allow multiple communication credits to be provisioned and paid for separately under the same Office 365 phone system tenant. The business case for this is that decentralized organizations like universities or global companies with separate decision making and cost centers in each location need to have the long-distance and toll free numbers associated with each department / site paid for separately by those departments or locations. Central IT, for instance, doesn't want to pay for the LD charges of the math, science, and art department, for instance. They also don't want to have to parse through…

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  17. Teams incorrectly handle VoIP calls - headset/handsfree streams

    normally VoIP call is recognized by the app (such as SfB) and stream audio to defined headset/hands-free device connected. Teams can't do that with several different consequences - starting from lack of proper support for headsets and impossibility to stream audio on different devices - e.g. regular audio to speakers and VoIP to hands-free set.

    4 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  18. Inventory Report

    We are after reporting capabilities to capture granular detail on activity within Skype for Business and would like to have a report with below data captured on a per user basis :


    1. Name of Devices logged in From

    2. Duration of the Session

    3. IP address of the Device

    4. Mac Address of the Device (Being able to use this for maintaining inventory - for example Polycom Skype enabled devices)

    5. Fimrware of the Device
      

    6. Number of calls made from each device
      

    Understand some information we can get from the call quality dashboard - not all of them

    Please let us know if such…

    4 votes
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  19. 4 votes
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  20. Speed Dial list view

    The ability to have the option for speed dials to shows up as list view instead of tiles on phones

    3 votes
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