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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

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  1. Adding NetLock into Direct Routing Trusted RooCA list

    Dear Support,

    We are currently using Netlock public certs and trying to setup Direct Routing. I was wondering if you would be so kind to add the Netlock CA into the trusted root CAs for SBC.

    https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan#public-trusted-certificate-for-the-sbc

    Thanks,
    Laszlo

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. add or call contacts without phone number (but with email)

    Please let us add a Contact without Phone Number. I can't add a Contact who has no Phone Number (only Email).

    Even if he has a Calling Plan (and a number), and i want to call the Email Address, not the Phone Number, its not possible.
    If this contact calls me once, i can call back without problems.
    But can't still add him as Contact.
    As long as the contact didn't call me first, i can't even call him through the chat or elsewhere.
    If i paste the Email instead of the Phone Number while creating a Contact, Teams adds…

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add the consult transfer options to 3PIP phones

    Can the consult transfer feature be made available for the IP-Hardphones. A lot of smaller companies use the hardphones to start using teams to replace there PBX and are missing this feature

    5 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. 独自の着信音をアプリで設定できるようにしてほしい

    着信音がアプリの通知音のため、気づきにくい。また、同じ音のため、誰の着信か分かりづらい。
    一人一人違う着信音に設定できるようにしてほしい。

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. Provide an audible signal when a call comes in.

    Provide an audible phone ring when a call comes in. This is basic stuff. Fix it.

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  7. Skype for Business needs fax capabilities

    Skype for Business needs fax capabilities

    10 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability to Press '*' and '#' on Teams Phone Edition Devices to Lock

    I would love the ability to be able to press the * and # Keys at the same time to lock my desk phone instead of waiting for the timeout period. This provides users the ability to quickly lock their phone if they are getting up from their desk.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  9. Accepting calls to call queue in MS Teams

    • When someone calls the call queue and clicks on the headphone to "accept" the call in MS Teams everything works fine.
    • If someone calls the call queue and DO NOT click the headphone in MS Teams, but outside (as in the attached picture), 
    then the call seems to be accepted, HOWEVER
    o The call was not put through
    o It does not even ring with the other participants.
    o The caller is still waiting for someone to answer the call
    o But this is only with call queue calls like this: if someone calls me directly and I…

    5 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  10. Support real phones

    I like phones. Real ones, not headsets or little speakers. Please support them, they are far from obsolete.

    5 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  11. Launch App/Url on inbound call, passing telephone number.

    We would like to launch an app,url or flow based on an inbound number. To achieve passing a telephone number for the purpose of presenting a popup with the inbound caller details.

    Example
    Execute command on inbound call
    http://www.mysite.com/myintergration.htm?number=%P
    Launches a browser, opens a webpage and passes it the caller number
    *c:\myapp\myapp.exe %P - this launches an application on your computer and passes it the caller's phone number.

    Variables
    %P - formatted phone number
    %F - First Name
    %L - Last Name
    %N - Full Name
    %C - Full canonical format
    %E - E164 phone number

    This is how Ringcentral…

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow custom volume for phone calls. Skype lets you do this.

    When calling from your computer, there are multiple devices providing sound to your headphones, so being able to individually turn up/down the volume of the call without changing the computer's volume is useful.

    A use case, when I'm on hold for 20 minutes, I turn the volume of the call down while listening to music or something else on my PC.

    Skype allows this.

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  14. Partner with someone other than Telstra

    Won't be using Office 365 Calling until there's a choice of providers.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  15. Phones

    Phones are good

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. Larger join meeting button on phone

    The current join meeting button on Yealink and AudioCodes handsets is a little too small to be easily pressed within the Teams app. Increasing the size of this button would make it easier to press and join meetings.

    It would also be great if you could tap anywhere on the meeting name/title to join the meeting, rather than having to hit the join button.

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  17. Dark theme for desk phones

    Would be nice to have dark theme for desk phones

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make sure that teams works with Jabra Speakerphone Answer and Hangup Keys

    I have a PH5001U Jabra Speaker Puck. The answer and hangup keys to not answer teams calls or hang them up correctly

    10 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  19. Choisir comme dans Skype un numéro de téléphone sur lequel rediriger l'audio

    Le son de l'ordinateur étant parfois mauvais, il faudrait comme dans Skype proposer un numéro de téléphone sur lequel l'audio peut être router.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  20. Show additional Informations at incoming Phone Calls in Toast Window

    I'd like to see additional infos in the incoming call popup, like the Outlook contact info (like Company or personal notes i made for the contact).

    In Skype there was a thing like SuperToast or others, that could do it i think.

    Please let us configure the amount of info to show. Ad the time it will be visible too.
    That would be great.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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