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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

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  1. When dialing a number please let it be visible. And make it easier to find the dial pad. Thanks

    When dialing a number please let it be visible (seems obvious to help dial the right number and to let the user know that the number is being dialed). And make it easier to find the dial pad. Thanks

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. Support cameras on teams phones

    It seems silly that there are certified Microsoft Teams phones -- but they're crippled in that they don't support video. I have clients that use VoIP phones with Video all the time, the brand they use -- Yealink -- is one of your certified partners. I can install team on a phone, iPad, android device, windows device and have video .... but not a device developed in concert with Microsoft. Seems a little silly.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. 2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. Polycom Trio Dark Mode

    On the Polycom Trio 8800 (I assume 8500 also) it is ******* the eyes, can Dark Mode be made available for the phone please.

    This is when running on Team Mode as the base profile.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. Configure Voicemail on IP Handsets

    Enable users to access the voicemail options on IP handsets (such as the AudioCodes C450HD) or on the Android App that are available in the PC Software. Change Voicemail greeting, Forward calls, Also ring, ring duration, etc.

    8 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  6. 2 votes
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  7. Team Meeting/Conference call

    Allow for multiple organizers in a conference call. This will hopefully fix the problem if the organizer can not make the call/meeting the meeting can still happen when another organizer enters the meeting.

    6 votes
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  8. 1 vote
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  9. 1 vote
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  10. Adding NetLock into Direct Routing Trusted RooCA list

    Dear Support,

    We are currently using Netlock public certs and trying to setup Direct Routing. I was wondering if you would be so kind to add the Netlock CA into the trusted root CAs for SBC.

    https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan#public-trusted-certificate-for-the-sbc

    Thanks,
    Laszlo

    1 vote
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  11. add or call contacts without phone number (but with email)

    Please let us add a Contact without Phone Number. I can't add a Contact who has no Phone Number (only Email).

    Even if he has a Calling Plan (and a number), and i want to call the Email Address, not the Phone Number, its not possible.
    If this contact calls me once, i can call back without problems.
    But can't still add him as Contact.
    As long as the contact didn't call me first, i can't even call him through the chat or elsewhere.
    If i paste the Email instead of the Phone Number while creating a Contact, Teams adds…

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add the consult transfer options to 3PIP phones

    Can the consult transfer feature be made available for the IP-Hardphones. A lot of smaller companies use the hardphones to start using teams to replace there PBX and are missing this feature

    5 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  13. 独自の着信音をアプリで設定できるようにしてほしい

    着信音がアプリの通知音のため、気づきにくい。また、同じ音のため、誰の着信か分かりづらい。
    一人一人違う着信音に設定できるようにしてほしい。

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  14. Provide an audible signal when a call comes in.

    Provide an audible phone ring when a call comes in. This is basic stuff. Fix it.

    3 votes
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  15. 1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. Skype for Business needs fax capabilities

    Skype for Business needs fax capabilities

    10 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to Press '*' and '#' on Teams Phone Edition Devices to Lock

    I would love the ability to be able to press the * and # Keys at the same time to lock my desk phone instead of waiting for the timeout period. This provides users the ability to quickly lock their phone if they are getting up from their desk.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  18. Accepting calls to call queue in MS Teams

    • When someone calls the call queue and clicks on the headphone to "accept" the call in MS Teams everything works fine.
    • If someone calls the call queue and DO NOT click the headphone in MS Teams, but outside (as in the attached picture), 
    then the call seems to be accepted, HOWEVER
    o The call was not put through
    o It does not even ring with the other participants.
    o The caller is still waiting for someone to answer the call
    o But this is only with call queue calls like this: if someone calls me directly and I…

    5 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  19. Support real phones

    I like phones. Real ones, not headsets or little speakers. Please support them, they are far from obsolete.

    5 votes
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  20. Launch App/Url on inbound call, passing telephone number.

    We would like to launch an app,url or flow based on an inbound number. To achieve passing a telephone number for the purpose of presenting a popup with the inbound caller details.

    Example
    Execute command on inbound call
    http://www.mysite.com/myintergration.htm?number=%P
    Launches a browser, opens a webpage and passes it the caller number
    *c:\myapp\myapp.exe %P - this launches an application on your computer and passes it the caller's phone number.

    Variables
    %P - formatted phone number
    %F - First Name
    %L - Last Name
    %N - Full Name
    %C - Full canonical format
    %E - E164 phone number

    This is how Ringcentral…

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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