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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
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  • My feedback
  1. Make icons and status more visible/larger on Teams IP phones

    With the latest update we now have Favorites and some new sections on the home screen. However the UI icons (Calls, Calendar, Voicemail, Search, Park) and user status for people are very small. While the favorite button itself is larger, the photo is small and the status is a small colored dot. Plus the menu options on the bottom of the display (Calls, Calendar, Voicemail) are small and the text is hard for some people to read.

    I would like to suggest improving the visibility of the buttons and status icons. Everything should be a little larger and the status…

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. Need Option to call External Numbers on Team that will be a great option

    Teams can only call internal people but If it has External calling option like dial pad that will be on added advantage.

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. 4-digit auto dial in Teams IP Phones

    Currently the Teams IP Phones do not auto dial when you enter 4-digits of a contact number. This feature was available in Skype IP Phones.

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. if phone picks up show picked up by the other team member not as missed

    when a call comes through to a business and another team member picks it up, the people who do not pick the phone up, have the call shown as a missed call when it should realistically say picked up by team member and their name

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. Importing contact information into teams from O365

    How do I add the contact information into teams from O365 so that instead of displaying the number of the person calling it displays the name as well as the number?

    How do I do this on a company-wide scale?

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make dialpad more accessible on Conf phones (Trio 8800, Yealink c960, etc).

    Currently you must click on the small phone icon, only from the calls screen, then the tiny dialpad button to access the dial-pad. This can be challenging for a user to make a call who has not used the device before.

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  7. call queues - Prompt to accept queue call.

    As an Admin you should be able to disable the confirm accept call prompt for queue calls. Let me provide an example so that the request is clear:
    Customer calls call queue
    Call queue rings user
    User answers the phone
    Teams then ask the user to press one to accept the call.

    That is the prompt that as a Teams Admin (Voice Admin), however, the rights get setup, you should be able to disable.

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  8. Automatically assign teams device policy

    Automatically assign teams device policy to new teams devices.

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  9. 3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  10. Partner with someone other than Telstra

    Won't be using Office 365 Calling until there's a choice of providers.

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  11. Show additional Informations at incoming Phone Calls in Toast Window

    I'd like to see additional infos in the incoming call popup, like the Outlook contact info (like Company or personal notes i made for the contact).

    In Skype there was a thing like SuperToast or others, that could do it i think.

    Please let us configure the amount of info to show. Ad the time it will be visible too.
    That would be great.

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  12. 3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  13. Change back ground in phones

    Please add change background option in phone also

    2 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add a speed dial to Teams Context Menu

    Calling people takes many steps/clicks at the moment. It would be very useful to have a pin-nable speed dial contact in the Context menu for Teams.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  17. Screen is not resume after end team meeting call.


    • Open team app

    • Join call in teams using team app in iPhone-X

    • Team call ended

    • Check iPhone

    • Screen is not visible

    • Press any key button

    • Still screen not visible

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  18. Favorite contacts list when transferring call

    When transferring a call, you should first be presented with a user managed list of favorites like what is on the home screen (MP56). The process of typing in a name for every transfer is unnecessarily time consuming.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  19. Port Mapping Emergency Location for IP Phones

    dynamic emergency calling is not currently feasible in large scale enterprises without the ability to provide room level data through port mapping. It works for pc's but not IP phones. The phones are displaying their own port information rather than the switch its connected to.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  20. Detachable Teams Dialpad

    I cannot see or use the Teams dialpad unless Teams is maximized. Therefore, I cannot reference secondary IVR digits to be dialed without writing them down because until I've minimized Teams, referenced the digits, and maximized it again, the call has timed out. The capability to detach the dialpad from Teams would correct this issue.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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