Teams can only call internal people but If it has External calling option like dial pad that will be on added advantage.

Currently the Teams IP Phones do not auto dial when you enter 4-digits of a contact number. This feature was available in Skype IP Phones.

when a call comes through to a business and another team member picks it up, the people who do not pick the phone up, have the call shown as a missed call when it should realistically say picked up by team member and their name

How do I add the contact information into teams from O365 so that instead of displaying the number of the person calling it displays the name as well as the number?

How do I do this on a company-wide scale?

Currently you must click on the small phone icon, only from the calls screen, then the tiny dialpad button to access the dial-pad. This can be challenging for a user to make a call who has not used the device before.

As an Admin you should be able to disable the confirm accept call prompt for queue calls. Let me provide an example so that the request is clear:
Customer calls call queue
Call queue rings user
User answers the phone
Teams then ask the user to press one to accept the call.

That is the prompt that as a Teams Admin (Voice Admin), however, the rights get setup, you should be able to disable.

Automatically assign teams device policy to new teams devices.

Add the features from Skype for business that we left out

Won't be using Office 365 Calling until there's a choice of providers.

I'd like to see additional infos in the incoming call popup, like the Outlook contact info (like Company or personal notes i made for the contact).

In Skype there was a thing like SuperToast or others, that could do it i think.

Please let us configure the amount of info to show. Ad the time it will be visible too.
That would be great.

Please add change background option in phone also

Дидиди

Calling people takes many steps/clicks at the moment. It would be very useful to have a pin-nable speed dial contact in the Context menu for Teams.

• Open team app


• Join call in teams using team app in iPhone-X


• Team call ended


• Check iPhone


• Screen is not visible


• Press any key button


• Still screen not visible

When transferring a call, you should first be presented with a user managed list of favorites like what is on the home screen (MP56). The process of typing in a name for every transfer is unnecessarily time consuming.

dynamic emergency calling is not currently feasible in large scale enterprises without the ability to provide room level data through port mapping. It works for pc's but not IP phones. The phones are displaying their own port information rather than the switch its connected to.

I cannot see or use the Teams dialpad unless Teams is maximized. Therefore, I cannot reference secondary IVR digits to be dialed without writing them down because until I've minimized Teams, referenced the digits, and maximized it again, the call has timed out. The capability to detach the dialpad from Teams would correct this issue.