Currently the Teams IP Phones are not useable cause in order to dial a call you have to use the onscreen keyboard to search for a contact to see presence or to dial the call. Teams IP Phones need to be able to place certain contacts on a speed dial tab that will show certain contacts and their presence status on one screen. You should be able to glance at the speed dial tab to quickly see who in your team is online and dial them.

We need BToE support with our Polycom deskphones. Without it, we will have to always run Skype for Business side by side to sign in our users to the phones.

When a call comes in from the Auto Attendant / Call Queue and the call is picked up on a Polycom phone there is a 5-7 second delay before the calling end can hear audio. This delay is pretty long and causes confusion, it should be 2 seconds at the most.

TEAMS Contacts and Favorites need to be able to import into Polycom phones like they do with SfB.

You are pushing us towards Teams only, so we need a solution!

Goal: Connect Existing .NET desktop CTI client with a running instance of Microsoft Teams

Is it possible with Teams SDK:
• to observe incoming PSTN calls that go trough Teams client?
• to accept or deny the incoming PSTN call?
• to observe the call status of the PSTN call (offering, connected, disconnected)?
• to initiate a new phone call with the PSTN number?

Use the contact list to look up callers name and company based on the caller ID. Ideally this could also use the global address book from Exchange but would be fine to just use the local contacts.

Also, when creating a contact associate the call history with the contact so the call history list shows name and company rather than just number.

Hello, I really stuggle to toggle between audio devices using teams as it doesn't seem to automatically use the audio device chosen on the PC and I can't seem to be able to change this directly from teams.

Teams IP Phones with Japanese language cannot input Japanese characters in contact search bar etc.. Request to allow JP input on Teams IP Phones

When using an IP Phone like Yealink T55A, T56A or T58A teams edition you are able to access your global address book but you can't access your personal contact from outlook.

Make the room schedule viewable on the room display and MTR panel.

Please setup a portal and email offering to notify admins when a tenant will be updating the physical phones (Polycom/Yealink/etc.). We want to allow Microsoft to manage these updates, but would like notification to allow support to better troubleshoot potential issues.

It is a nuisance having to manually pause a radio station when making or receiving a call using Teams.

When a 1:1 call ends from the opposite end, there is no confirmation noise that they have hung up, so I always spend a few seconds finding Teams again, opening it up, looking around for a End Call button, only to realize that the other person beat me to it and I'm not on the call anymore. It would be helpful to have a noise confirmation that the call is ended.

Be able to delete voicemails with the delete button on the keyboard

If i use teams to make an external call (using my skype for business phone number) the DTMF tones are not detected. So if i'm on a call that asks me to enter my PIN or some other input, it does not work

Is it feasible to simultaneously direct a land line / mobile phone to SIM ring the TEAMs Ap? or vice versa?