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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

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  1. Integrate with MacOS notifications

    Notifications built into the OS (which all apps I've seen use other than Outlook and now Teams) are more functional and allow for more user control. Most importantly, they honor Do Not Disturb settings, which is critical.

    5,251 votes
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    755 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  2. 3,971 votes
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    125 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →

    As the last status states, we have been testing for several months.  Although many people have asked for this feature, we received a similar amount of feedback from other users that they prefer the Teams notifications and don’t want them changed.  We are currently testing a feature for users to choose between Teams notifications & Windows notifications.

    We will update you as work progresses.

  3. Improve audio notifications

    VOLUME: The sound is too low!! Most people don't think it's even on. Let us customize the sound level, please.

    UNIQUE SOUNDS FOR CALLS VS CHATS/MESSAGES: Right now sounds are all or nothing. This is not good. For example, you may want to have sound for Calls but not for chat or messages. There is a difference when you need to hear that someone is calling you – versus getting the constant bing/bing/bing on message chat.

    UNIQUE SOUND FOR PRIVATE CHAT: It would be nice to have different sounds for private chat and notifications, so that its easy to know…

    3,954 votes
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    634 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Increase duration for desktop notifications

    The channel/team on which the notification has been made should stay more/better/longer visible so that you won't miss one.

    2,880 votes
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    296 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →

    Once support for Windows 10 native notifications is released, users who choose to use Windows notifications will be able to utilize Windows OS specific settings for the length of time to display notifications. Mac does not have an OS specific setting, so will not have the support.

  5. Make "Follow this channel" the default setting.

    Usual Microsoft lack of UI intuition.
    Channels should be followed by default with the user unfollowing it if they wish.

    2,808 votes
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    388 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow 365 Admin to Define Default Notification settings in Teams.

    It would be nice to let the Domain Admin have control what the default setting are in teams.
    Users can changed them but let the admins change and override with one time Reset. Like a GPO Preference.

    Why?
    Let’s say the users are not ready for emails and Banners and users are freaking out about the number of Alerts from Teams to Outlook. The Admin could reset the setting for all users to Banner only. This would let users change it to email and banner, but the admin could find a setting that works best for the company of users.

    935 votes
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    100 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Persistent notification

    I'm using Mac and one annoying thing is that I'm not getting notified of new messages in team channels (whether I'm mentioned or not) because I missed the banner in the top right of the screen, either from being away from my desk or focusing on my second screen. The red icon is added to the actual application icon in the dock menu when I get a direct chat but there should be something here to indicate that team chats have new messages

    802 votes
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    63 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Warren responded

    This item is still under consideration by the feature team.

    -Warren

  8. Include notifications based on keywords.

    We need to get notifications based on keywords. For example: I am a subject matter expert for SAP and I like to know when SAP is typed into a channel so I can offer assistance.

    687 votes
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    64 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Automatic Mute Notifications When On Video or Audio Call

    Automatically mute all Teams notifications when on a video or audio conference call. Mute all notifications that are outside the conference call itself.

    676 votes
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    60 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Microsoft Teams download banner / popup needs to be removed

    When a user in the Office 365 environment wants to use the web version http://teams.microsoft.com, a popup message is visible at the upper area with a prompt to install the client version:
    “Want an even faster, more collaborative experience? Download the desktop app.” By several given security compliance requirements in big IT environments, the users shouldn’t be able to install any additional software at their PCs. This popup is confusing the web-only Teams user and also it makes the software deployment team nervous.

    577 votes
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    under review  ·  84 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Settings > Notifications: Notification sounds need to allow more options

    “Notification sounds = Off” will disable all sound notifications, including disabling the Call notifications. What I’d like to do is to disable Mention and Chat notification sounds for example, but keep Call notification sounds. This can't be done at the moment as only 3 options are available:
    All
    Call, mention and chat
    Off
    We would need additional options to cover all use cases.
    Thanks

    545 votes
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    26 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Tag Teammates in Planner Cards & Push Notifications

    It would be really helpful to add more ways to notify teammates on through planner:
    -Tag teammates in Planner Card comments
    -Push notifications for mobile when mentioned in such tags.

    497 votes
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    87 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow us to turn of flashing taskbar notifications

    Flashing taskbar notifications are a bit annoying, and it would be nice to have the option to turn off that flashing (while keeping popup notifications enabled).

    461 votes
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    135 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Respect Focus Assist

    Teams should respect Windows Focus Assist settings. I'm not even sure how apps are allowed to override Windows settings like this.
    I put Windows Focus Assist into Alarms Only mode so I could record screen captures and I Teams kept popping up notifications over my application. I had to completely exit Teams so I could finish my task.

    406 votes
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    30 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Browser/OS independent desktop notifications using HTML5

    Not sure about the desktop clients because there isn't one available for my operating system. However, the web app is essentially unfit for purpose because I can't tell when anyone is trying to contact me unless I sit there, constantly staring at the app.

    384 votes
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    51 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
    working on it  ·  Warren responded

    This is still being worked upon and making good progress! Stay tuned for additional updates.

    -Warren

  16. sound notification

    The sound you updated to during the week of March 6 is HORRIBLE. Please give us an option to change sounds for chat notifications the same way we can change sounds for the phone calls

    370 votes
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    31 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow Webhooks Extensions to @mention individuals and channels

    The JSON payload used for formatting MS Teams notifications via a Webhooks Extension should allow @mentions to be constructed.

    Similar to how a bot can construct a mention in it's response via <at>@General</at>.

    Without this functionality, there's no way for members of a channel to be notified by the Webhooks Extension without having to first follow the channel.

    In most real world scenarios, following a channel will not suffice — leading to spam and distractions for the team.

    For many, the absence of this capability is preventing the transition from Slack to Teams.

    Use Case 1:
    A dev team needs…

    350 votes
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    19 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Can we get an option to change the ringtone

    Since everyone use the same ringtone, you sometimes do not know that your phone is the one ringing

    324 votes
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    78 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  19. Scheduled Do Not Disturb, like Slack

    Do Not Disturb should block all notifications and I'd love to be able to schedule DND, like on Slack

    301 votes
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    33 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  20. Missed calls in Microsoft Teams should trigger email to Outlook

    I have checked with Microsoft Premier Support and they have confirmed that users will only get notification for missed calls in the Teams app. Email notification is only for the missed messages in Teams, and this is the expected behavior.

    But I found it strange why only calls are being excluded from email notification? Isn’t calls more important than message as people can always send email as alternative to chat?

    Furthermore, Team’s setting is called “Missed activity emails”, which the missed calls fall under, this is very confusing to users.

    Please include missed calls in email notification!

    293 votes
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    21 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
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