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It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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How can we make Microsoft Teams better?

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  1. Need a spam filter for calls

    Please add the ability to have a call spam filter like outlook where we could click on the call history and have the option to always send the call to voicemail or to block a caller.

    15 votes
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      2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
    • youtube tab only enables one video per tab

      I like that we can add a YouTube tab, but would like to be able to add multiple videos in one tab.

      Creating one tab for each video creates too much tabs, and therefore it gets confusing for users

      15 votes
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        4 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
      • Better support for video/phone calls in conference rooms

        I need an easy way to pull up a video/phone call in a conference room without potentially exposing private messages, meetings, etc. This could be a different account, or a login with an option to enter teams with a limited "conference" based feature set. A "do not disturb" feature would work, but not completely disable private sections.

        15 votes
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          4 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
        • Teams meeting "Call Me" feature should disable computer audio

          During a Teams meeting when using the Equivalent to S4B's "Call me At" feature, After using the "call me" function the audio and microphone on my client remain on. This causes a feedback loop since we're usually calling a polycom in the same room.

          As an aside, it would be nice if there was list of "call me" numbers that we could build so we're not looking for phone numbers all the time

          14 votes
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            1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
          • Pop up a widget for incoming calls to make it easy to answer the call (e.g. Like Skype)

            If a call comes in on Skype, it pops up a window that lets me answer. Teams lack this and even makes me hunt for which contact is calling so that I can answer it.

            14 votes
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              0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
            • Answer incoming calls automatically

              This is a very convenient feature that is available in skype, it allows for setup of a kiosk station with minimal management effort.

              Features from skype.

              Answer incoming calls automatically
              * Start my video automatically when I am in a call

              As it can be invasive, skype also has a feature to Allow calls from... Anyone/people on my Contact list only

              As we dont have a contact list in Teams I would suggest that the feature could/would be scoped to Favorites

              14 votes
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                3 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
              • Basic reports and call lists for queues and AA

                Teams needs an overview, reports, log about the usage of call queues with some basic features like number of calls answered, missed, average waiting time.
                Also a list of answered and missed calls.

                I have some small businesses who use or want to use Teams as their primary phone system and need AA/Call Queues for some very basic form of "customer service line" (although that term might overstate what they need) and they want to see missed calls so they can return the call.

                13 votes
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                  2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                • Caller ID for outgoing Calls

                  When you call someone using Teams as your Phone system, the caller ID on the receiving end only shows a phone number and location. It should be possible to tag the company name to the number for Caller ID purposes.

                  13 votes
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                    2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                  • Extension Dialing

                    Dailing by extension is a behavior that our customers and staff are very accustomed to. I expect most customers who are coming from other phone systems, ie. Nortel, RingCentral, and others are used to providing their extension to outside parties to call in to them rather than a bunch of random DID numbers. The July 2018 roadmap indicates that extension calling is available now (https://skypeandteams.blob.core.windows.net/artefacts/Skype%20for%20Business%20to%20Teams%20Capabilities%20Roadmap.pdf) but this is not the case. At least not for external callers calling into an auto attendant.

                    13 votes
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                      2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                    • Save Audio/Video Settings for Future Meetings

                      Every time I join a meeting, I'm prompted with a "Choose your audio and video settings" box... and every time, video is turned on and audio is turned off. I want the opposite settings so I have to toggle them for every meeting. Please save my settings for future meetings. Add a check-box to "Show these settings for every meeting" or "Save these settings as default". I want to be able to click "Join Meeting" and immediately join the meeting with predictable settings... prompting for these settings is a waste of time.

                      13 votes
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                        1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                      • Please have mute indicator stay visable, instead of auto- hiding. It is valuable to quickly identify if you are muted or not.

                        Please have mute indicator stay visable, instead of auto- hiding. It is valuable to quickly identify if you are muted or not.

                        13 votes
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                          1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                        • Select Webcam in Settings

                          Using the settings button while on a web-call appears to have the option to choose which webcam you would like to use, but not all webcams show up from the drop down list (only one appears). Users should be able to select the webcam they want to use for the call in the settings.

                          13 votes
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                            9 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                          • voice settings

                            The "voice settings" menu from SFB app (Android and IOS) should be implemented in Teams app as well. There you can choose whether calls to cellphone should be VOIP, VOIP on WiFi only or Cellular. In the Scandinavian countries operator-based forking is common, and this setting improves the integration between the operator and Teams. There could also be a setting "VOIP for Teams calls, Cellphone for PSTN calls". Also, make these settings configurable from O365 admin portal and/or Powershell.

                            12 votes
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                              1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                            • mute

                              Add the mute participant option to their icon on the main meeting screen. The mute feature is available under the participant icon, but it would be helpful to find the person right on the main screen. With large groups of people in the meeting, it would be helpful to have the mute option right on the screen for the person who is creating too much background noise or feedback vs scrolling through the list of people in the participant window.

                              12 votes
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                                0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                              • Adjust the volume of individuals in a group call

                                Like discord I would like to adjust the volumes of each member in the call.
                                This is to adjust volume levels to the microphones they are using, or lower background noise from other participants.

                                12 votes
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                                  0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                • Side by Side Video Chat window (for multi-party >2 video chat) Getting Cut Off

                                  We frequently have 3-way video meetings. All parties have widescreen video cameras (required to capture all staff members sitting at boardroom tables at each location) Teams places the 2 external location video streams side by side and subsequently cuts off half of each picture. There are no options to re-arrange the video pictures independently or to show, full screen, who is talking. Ideally, we'd like to be able to resize each of the party's windows how we see fit (including a option to move/resize/hide the window showing what our own camera sees, allow the active speaker's window to take top…

                                  12 votes
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                                    3 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Display Chat Window While in a Call

                                    Regularly I get into a call with someone & then have the need to send items via that chat.

                                    Instead of displaying the call window in full screen, it would be great to have that minimized & display the chat similar to Skype for Business.

                                    12 votes
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                                      1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Enable rewind in voicemail

                                      I love being able to get my voicemail in Teams, it even has voice to text transcriptions. Please tweak it though so when playing a voicemail you can rewind/scrub the audio recording. You can pause it but have to restart it if you want to hear some over.

                                      12 votes
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                                        3 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Provide recording of audio and/or video meetings in Teams

                                        Provide recording of audio and/or video meetings in Teams for later playback

                                        12 votes
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                                          0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                        • make more video call party

                                          currently you can view 4 user when you start video call from group chat.
                                          by some reason it would be more cool if this app can view all parties who join the video confrence

                                          12 votes
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                                            2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
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