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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

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  1. Unable to dial phone numbers through company contacts lookup in Teams mobile app

    Allow users to dial phone numbers through company contacts lookup in Teams mobile client

    9 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  2. A background noise cancellation & clear voice feature would be grateful

    My overall experience with teams is awesome but the only problem is sometimes the host or the other members are clearly audible. In this case, a background noise cancellation feature along with clear voice feature would be a great help.

    9 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  3. Microsoft Teams Meetings Background Images

    Allow changes to (especially adding additional) background images for Team meetings when you are not in a meeting.

    9 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  4. Hide Agent details from Queue Calller

    When a Teams caller makes a call to a Teams Queue, on the call being answered, the caller can see the agent details. It would be nice to have the option to mask the agent details so that the caller can only see that they have called a queue.

    9 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  5. Mute all phone participants on audio conference calls PSTN

    When hosting an audio only call with PSTN audio conferencing ID, the host cannot mute all callers. Each user has to dial *6 to mute/unmute themselves. Hosts require the capability to dial a command to mute everyone on a conference call.

    9 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  6. Easier Phone Audio Joining Capability

    Currently when I join a call or make a call out, and I want to use my phone as the audio. I have to click 3 dots go to attendees and manually enter in phone number to dial. Could we make this option more forefront as in an option immediately available when starting or joining a call. Also can we have the ability to save a number to be used all the time when joining via phone audio instead of having to enter it every time.

    9 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make it possible to have custom background in calls

    Add an option to make it possible to use cutsom pictures as background in video calls.

    9 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  8. Move people ribbon to top of page in video call when sharing content

    In a video call with multiple attendees when content is shared, the ribbon with videos of individual participants is at the bottom of the screen. However the webcam is at the top of the screen. When the ribbon would be at the top of the page, you would actually be looking more into the camera. That would make the user experience more real life as you have more eye contact.

    9 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to Call a Teams Channel

    Ability to Call a Teams channel, not just a chat channel

    9 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  10. Call external number

    We would like to make external calls from teams.we had recently switched to Microsoft from gsuite.We would like to have a feature to make external calls outside of the organisation even if it is paid.

    9 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  11. 9 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow static conference id's when using Microsoft Audio

    We are using Microsoft Audio in conjunction with MS Teams. Users are requesting to be able to have static Conference ID's rather than Dynamic.

    9 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  13. Call Hold Does Not Work

    Call Hold does not work...cannot resume to the original call....clicking Resume does not work. Please fix this also.

    9 votes
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    7 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  14. Announcement language for adding user to a conference should be selectable

    Scenario:
    TeamsOnly User with direct routing
    User are in a TeamsConference
    He wants to join someone via PSTN to the Conference.

    The person, who should join, get a call from the MS Conference number, he/she pickup the phone and hears ALWAYS an English announcement.
    The language of this announcement should be configurable OR depend on the country code from the dialed number.

    Today sometimes the caller drops the call because he naiver know the number nor he understand English.

    9 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  15. Skype and Teams need an option set to mirror the self-view.

    Skype and Teams need an option set to mirror the self-view.
    When we are video call others there is a mini window show self-view. But this window is mirrored. It should have an option to switch it back to normal view.

    9 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  16. 9 votes
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    3 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add ability to call phone numbers and text or link teams to phones

    Add ability to call phone numbers and text or link teams to phones

    9 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  18. Larger Call Pick Up Group

    Raise the limit from 5 for Call Pick Up Group

    https://docs.microsoft.com/en-us/microsoftteams/call-sharing-and-group-call-pickup

    This needs to have at least the ability to go up to 25. Requested by users in the Tech Community

    Best, Chris

    9 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  19. Support for voice route translation rules in Direct Routing

    Direct Routing in Teams works almost exactly the same as in Skype for Business on-premises except there is no support for trunk translation rules. This means that if you have to do any manipulation of numbers before sending to the PSTN, you have to do it at the PSTN gateway level. This probably isn't possible if you are using a service provider for Direct Routing.

    It would be useful to have this feature added (maybe to the CsOnlineVoiceRoute cmdlet ) to give more flexibility when communicating with third party PSTN providers.

    9 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  20. Indicate whether an incoming call is video, or voice only

    When you're notified of an incoming call, you given the opportunity to answer with video or voice only. It would be good to be shown whether the caller has chosen video, or voice only so you can better decide how to answer.

    9 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
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