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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (any duplicates are merged together)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

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  1. Support of Reverse Number lookup also with Exchange OnPremise

    Support of Reverse Number lookup also with Exchange OnPremise

    In our Tenant, we have activated Direct Routing and connected the gateway cce.r-it.at and are currently thinking about using of MS-Team as a landline phone. In our test scenarios, we noticed that no names are displayed on the Teams-Client, although these are signaled via SIP to the Teams-phone-system and could also be resolved in the Active Directory. According to your Dennis Langer, this is because we are using Exchange OnPremise and the “Reverse Number Lookup” does not work. We will have low user acceptance for MS-Teams as a land line phone…

    3 votes
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  2. Enable the ability to use non-service numbers with cscallinglineidentity

    Currently only service numbers can be used for callinglineidentity even though we now have the ability to use onprem/non-ms numbers for direct routing to a queue/autoattendant. In several isntances I have departmental numbers that need to be used for CallerID masking but are not in an autoattendant or call queue.

    3 votes
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  3. Teams test Call should include Video and Latency Test

    The current Test Call solution does not accounts for Video or Screen Sharing.
    A real test call example should account that the user might need to share screen or video during the call. Voice only is not sufficient.
    We have seen many times were Voice alone is enough, but when enabling Video the voice will start breaking up.

    3 votes
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  4. Support 4K Webcams

    Currently Teams tops out at 1080p resolutions for Webcameras. One thing I have done on a regular basis is use a 4K Webcamera (such as Logitech Brio) and point it at a whiteboard so I can collaborate with remote colleagues in a whiteboarding session.

    Other competitor tools (that shall remain nameless), support full 4K resolutions (bandwidth permitting), there is a clear and noticeable difference in the resolution and ability to conduct such whiteboarding sessions in Microsoft Teams.

    Love your work team!

    3 votes
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  5. speed dial

    As far as I can tell, dialing from the "Speed Dial" cards only enables calling the recipient through Teams, not a different phone (mobile, work, etc.). Understand this can be done through the Contacts section, but having to go there defeats the purpose of the Speed Dial cards. Skype has similar functionality - when you click the "phone" button you have the choice of number/method.

    3 votes
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  6. Reject call with message option should be available

    There should be an option during an incoming call to reject it with a template and customized messages like "I am in a meeting, will call you soon" or more of these so that caller should be aware of the situation of the receiver.

    3 votes
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  7. Copy and paste DTMF tones into the in-call keypad

    You cannot copy and paste a text string of numbers (or letters) and paste them into the in-call keypad to be converted to DTMF tones in Teams, as you could in Skype for Business. This is particularly important when using Teams calling to dial into a 3rd party dial-in conferencing service, and having to enter a meeting ID. Currently this must be re-typed into the Teams DTMF keypad, which is a clunky user experience.

    3 votes
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  8. Notification of incoming call from PSTN on Edge browser is bad design

    Notification of incoming call from PSTN on Edge browser is differenet from other notification. Its background color is same as accept button's background and there is no profile icon.

    The below notifications is same design and its design is good, but only notification of incoming call from PSTN on Edge browser is different and I think its design is bad.
    - Notification of incoming call from PSTN/not-PSTN on Teams desktop app
    - Notification of incoming call from non-PSTN on Edge browser

    3 votes
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  9. Call by clicking non-E.164 telephone number in Outlook contact

    It is possible to make a call by clicking phone number on Outlook contact, but in some case, for example the phone number is extension number on their own PBX system, it isn't possible to make a call. I want to make a call by clicking telephone number on Outlook contact regardless of format of telephone number.

    for example:
    Phone number on Outlook contact : +81 3 1234 6789
    Phone number on Teams client : +81 3 1234 6789
    ---> It is possible to make a call

    Phone number on Outlook contact : 6789
    Phone number on Teams client :…

    3 votes
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  10. Freely Switching Between Screens When Screensharing

    Looking for the ability in screen sharing where you can freely switch between screens without having to manually go back into the video call and switch screens. There is a big lag time and it interrupts your though process when explaining things over video call. Let me know if there's a way around this!

    3 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  11. Camera preference

    I request to be able to select which camera to give preference in the group calls, that is ...

    If I have a group call of 3 people, I can select which camera is full screen, because the AI ​​of the camera sometimes annoys.

    3 votes
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  12. Communications Credits Recharge Minimum Zero

    Per reference article, "What are Communications Credits," Auto Recharge should allow automatic purchase of credits when balance reaches $0. However, it's not possible to set the repurchase point for a level below $50.

    Please allow a lower minimum. As credits expire annually, maintaining a minimum of $50 means wasting $50 per year.

    References:

    "As such, it's recommended that you use the Auto-recharge setting to avoid any disruption of service should your Communications Credits balance reach 0 (zero). You will be sent an email when recharge transactions succeed, recharge transactions fail (such as an expired credit card), and or your Communications…

    3 votes
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  13. Vietnamese

    Add toll number for conferencing service in Vietnam. Currently not available and not on the road map.

    3 votes
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  14. Teams AutoAttendant DTMF Timeout

    Add Option to choose an user in Organisation / voice app if DTMF is the only option enabled in AutoAttendant and Caller do not press anything….. actually caller hears option-menue endless….. it would be nice that an DTMF-"Fallback" Timer can be configured and Fallback number can be configured (user in Organisation / voice app or operator)

    3 votes
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  15. Transferring calls using Skype for Business

    Skype for Business had more capabilities prior to moving to Teams. I no longer have the option to transfer a call like i did when Skype for business was not part of Teams.

    3 votes
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  16. We need Time (Date & Time) in Calling History

    It's extremely difficult to know at what time of the day a call was made if there isn't a timestamp to it

    3 votes
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  17. Disregard/Delete silent calls

    Ability or settings to automatically disregard/delete silent voice mails

    3 votes
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  18. incoming outgoing calls collide

    When I place an outgoing VOIP call on Teams and it happens that an incoming call arrives on Extension before my outbound call is connected, TEAMS answers the incoming call without notice!

    3 votes
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  19. Add functionality for simultaneous interpretation of audio/video meetings with human interpreters..

    For meetings with participants who speak different languages, it would be great to enable an interpreter console feature, allowing participants to choose their preferred audio channel (language), and listen to the interpreter (a meeting participant who could be remotely connected) rendering into their language. How about an add-on app to do this?

    3 votes
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  20. call quality alerting

    For both Teams and Skype we need the ability to generate automated alerts if the call quality drops below pre-defined thresholds. This should provide an insights that might help isolate root cause so action can be taken as appropriate.

    3 votes
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