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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (any duplicates are merged together)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

For official product and feature updates we recommend three things:

Stay tuned here: We update our work items monthly
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  1. Implement STIR/SHAKEN to address robocalls and other Caller ID spoofing

    Robocalls are a huge problem for most everyone with a PSTN phone number. Many calls are made from spoofed (fake) numbers which appear through Caller ID. STIR/SHAKEN is an telecom industry solution to allow carriers to block calls with spoofed Caller ID using digital certificates to authenticate authorized users of the numbers appearing on Caller ID. Microsoft should implement this system to allow Teams users the option to block calls with spoofed Caller ID. Keywords: robocall spam telemarketing unwanted fraud

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  2. CALLING OPTION

    Please add a call mee option so that one can put in the external number to join the Teams Meeting from the Official desk phone or their mobile phones.

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability paste a number such as a conference number into phone dial pad once the call is connected.

    Ability paste a number such as a conference number into phone dial pad once the call is connected. At the moment you have key this in manually, and click # (not the enter key as the enter key=1 which is another annoying feature)

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  4. Vietnamese

    Add toll number for conferencing service in Vietnam. Currently not available and not on the road map.

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  5. Press keyboard enter on dial pad to send #

    When using the dial pad in Skype we were able to press enter on our keyboard to send # (i.e. entering a conference ID). This doesn't work in Teams.

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add ability to call phone numbers and text or link teams to phones

    Add ability to call phone numbers and text or link teams to phones

    2 votes
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  7. Transferring calls using Skype for Business

    Skype for Business had more capabilities prior to moving to Teams. I no longer have the option to transfer a call like i did when Skype for business was not part of Teams.

    2 votes
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  8. Add User to Call SfB / Teams

    We can not another Teams user to an existing call with a Skype for Business user.

    Our organization has already been migrated to teams, our partner organization is still using Skype for Business.

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  9. Get Rid of the Background Static (White Noise)

    The white noise in the background during calls is just plain annoying. In the digital age, I don't want to be reminded of cassette tape audio. It would be nice have a way to toggle it on/off for people who don't want it, then the people who like it can have it.

    2 votes
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  10. How are users meant to answer calls when switched to another Team domain as a guest?

    With Teams replacing Skype in June we were told calling was ready for users.

    However users do not receive any notification of an incoming call if they are switched to another Teams tenant (as a guest).

    This is going to cause significant problems for our customers, who use our Team tenant for support / feedback. When they are switched into this, they will not be able receive any calls until they switch back.

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  11. 2 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  12. Teams didnt work well. I want Skype for business back

    Teams didnt work as Skype. It is the worst thing in communications.

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  13. Provide easy access to voicemail settings

    *English follows Japanese
    ■Title(件名):
    外出時のボイスメールの設定の簡易化について

    Provide easy access to voicemail settings
    ***************
    ■Description(内容):
    外出時のボイスメールを有効化する設定が見つからないとエンドユーザーから報告があります。
    下記のアドレスから設定可能であることを確認しましたが、Office 365 のGUI 上からアクセスする導線がありません。
    https://aka.ms/vmsettings
    Microsoft Teams からアクセスできるよう機能の実装を要望します。

    Our end users reported that there is no setting found to enable voicemail feature.
    I found that it is possible to set voicemails via below URL, but there is no access from Office 365 GUI.
    https://aka.ms/vmsettings

    It will be great if we could access the voicemail settings directly from Microsoft Teams.

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  14. Send the popup notifying incoming call to the front

    *English follows Japanese
    ■Title(件名):
    電話着信時にポップアップが最前面に表示されない

    Send the popup notifying incoming call to the front
    ***************
    ■Description(内容):
    電話着信時にポップアップが最背面に表示されてしまう事象が多くのユーザーで発生します。
    サインアウトや再インストールで事象が改善するが、電話の着信をビジネスで利用する場合に着信に気づけない動作は致命的です。
    早急に改善するよう強く要望いたします。

    When receiving incoming calls in Teams, many users cannot notice the calls because the popup notification sometimes displays at the back of other windows. By signing out or reinstalling Teams, the issue will be fixed, but it might affect our business a lot if users missed important business calls because of this.
    Please fix this behavior as soon as possible to display incoming calls popup at the front always.

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  15. call hand off between devices

    add the capability to hand off video and audio calls between devices.
    lets say you are late back to your desk so you join a meeting or answer a Teams call using your mobile. when you get back to your desk you should be able to and the session on the mobile and continue on your PC.

    2 votes
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  16. Enable call forwarding to mobile phones

    we would like to use MS Teams as a a solution for our telephone system and replace our old system for more than 3500 employees. But that means that we want to forward all calls from teams to our mobile phones. We already opened a ticket at the microsoft support and the answer was: "It is not possible to forward calls to mobile numbers only to contacts." We really dont understand this because there is the possibility in the settings to forward to a phone number. So please enable call forwarding for mobile phone numbers

    2 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  17. Voicemail Administration Access

    I've been clicking around for a long time and can't find where to change my voicemail greeting. Add a button that takes me to Voicemail Administration.

    I can change my voicemail greeting. Right? :|
    I can receive a text message from a client. Right? :| (It goes without saying for those of us in the real world. SMS text)

    2 votes
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  18. Add functionality for simultaneous interpretation of audio/video meetings with human interpreters..

    For meetings with participants who speak different languages, it would be great to enable an interpreter console feature, allowing participants to choose their preferred audio channel (language), and listen to the interpreter (a meeting participant who could be remotely connected) rendering into their language. How about an add-on app to do this?

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  19. improve video with low upload bandwidth

    Teams video and audio crackles out when I am on a connection where the upload speed is below 1Mb/sec. Please optimise the experience, or change your minimum bandwidth requirements.

    2 votes
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  20. Improve the "Choose a person to consult" and "Transfer the call" workflows

    During both the Transfer and Consult and Transfer workflow, the following improvements could be made:

    1) Keep focus on the Search box -- this loses focus half a second after opening
    2) Show more than 4 users in the box at once
    3) Prioritize the search box by frequency of contact (i.e. most transferred to)
    4) Allow Voice as the default Consultation method

    2 votes
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