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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (any duplicates are merged together)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

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Stay tuned here: We update our work items monthly
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  1. teams setup performance for phone system

    when i add a phone number to a new user. i must wait up to 24 hours until the setting is available. in other areas it takes a long time until the changes are set. please make the setup changings faster.

    2 votes
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  2. Allow phone call forwarding to switch between phone (bluetooth) and computer depending on away or available status.

    Allow phone call forwarding to switch between phone (bluetooth) and computer depending on away or available status.

    2 votes
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  3. Visual indicator of bad connection, buffering, dropped audio

    Today in a call with a prospective Microsoft candidate the call kept freezing and dropping video and audio. It became quite a blocker for the conversation.

    I realize we can’t fix slow networks and packet loss. However, one thing I realized at that moment was that we could have offered a visual indicator in the Teams call UI that we were dropping audio or video, and to let us know once we had reconnected at an acceptable latency.

    2 votes
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  4. Add a feature that adds spotlight to whoever is speaking in a call

    Add a feature that adds spotlight to whoever is speaking in a call

    2 votes
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  5. Desktop and Mobile Client Pairing with Teams phone device

    Similar to BTOE but no third party software to install.
    The ability to choose and control the Teams phone device for inbound calls, outbound calls, and meetings from the desktop or mobile client based on logged in phone device.
    Also allow switching the audio between devices and clients without having to transfer the call.

    2 votes
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  6. Enable a seamless teams call hand-off when moving from wifi to LTE.

    Handoff can be hard, and some apps are better at it than others. But it would be ideal if handoff on a teams call worked just as well as it did for my cell phone calls. When on a cell phone, if my call moves from a WIFI to LTE connection, i just hear a short beep, and I don't lose more than maybe a half second worth of conversation.

    2 votes
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  7. ability to call external numbers via teams phone option

    ability to call a number not in the contacts list

    2 votes
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  8. Block a phone number in the teams admin center for the whole organization

    I'd like to be able to blacklist or block a phone number from being able to call any phone number in our organization.

    2 votes
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  9. Copy and paste DTMF tones into the in-call keypad

    You cannot copy and paste a text string of numbers (or letters) and paste them into the in-call keypad to be converted to DTMF tones in Teams, as you could in Skype for Business. This is particularly important when using Teams calling to dial into a 3rd party dial-in conferencing service, and having to enter a meeting ID. Currently this must be re-typed into the Teams DTMF keypad, which is a clunky user experience.

    2 votes
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  10. Copy and paste DTMF tones into the in-call keypad

    You cannot copy and paste a text string of numbers (or letters) and paste them into the in-call keypad to be converted to DTMF tones in Teams, as you could in Skype for Business. This is particularly important when using Teams calling to dial into a 3rd party dial-in conferencing service, and having to enter a meeting ID. Currently this must be re-typed into the Teams DTMF keypad, which is a clunky user experience.

    2 votes
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  11. Notification of incoming call from PSTN on Edge browser is bad design

    Notification of incoming call from PSTN on Edge browser is differenet from other notification. Its background color is same as accept button's background and there is no profile icon.

    The below notifications is same design and its design is good, but only notification of incoming call from PSTN on Edge browser is different and I think its design is bad.
    - Notification of incoming call from PSTN/not-PSTN on Teams desktop app
    - Notification of incoming call from non-PSTN on Edge browser

    2 votes
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  12. Call by clicking non-E.164 telephone number in Outlook contact

    It is possible to make a call by clicking phone number on Outlook contact, but in some case, for example the phone number is extension number on their own PBX system, it isn't possible to make a call. I want to make a call by clicking telephone number on Outlook contact regardless of format of telephone number.

    for example:
    Phone number on Outlook contact : +81 3 1234 6789
    Phone number on Teams client : +81 3 1234 6789
    ---> It is possible to make a call

    Phone number on Outlook contact : 6789
    Phone number on Teams client :…

    2 votes
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  13. Freely Switching Between Screens When Screensharing

    Looking for the ability in screen sharing where you can freely switch between screens without having to manually go back into the video call and switch screens. There is a big lag time and it interrupts your though process when explaining things over video call. Let me know if there's a way around this!

    2 votes
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  14. Camera preference

    I request to be able to select which camera to give preference in the group calls, that is ...

    If I have a group call of 3 people, I can select which camera is full screen, because the AI ​​of the camera sometimes annoys.

    2 votes
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  15. communication credits should not expire

    Ridiculous to have to have a minimum amount of money posted and then to lose it if you don't use it. Credits should remain on your account until used. Just another way to take your money.

    2 votes
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  16. Auto Audio Voice call recording in Teams

    When using Teams as you office phone system it would be a great feature to be able to record the voice conversation.

    2 votes
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  17. Communications Credits Recharge Minimum Zero

    Per reference article, "What are Communications Credits," Auto Recharge should allow automatic purchase of credits when balance reaches $0. However, it's not possible to set the repurchase point for a level below $50.

    Please allow a lower minimum. As credits expire annually, maintaining a minimum of $50 means wasting $50 per year.

    References:

    "As such, it's recommended that you use the Auto-recharge setting to avoid any disruption of service should your Communications Credits balance reach 0 (zero). You will be sent an email when recharge transactions succeed, recharge transactions fail (such as an expired credit card), and or your Communications…

    2 votes
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  18. Implement STIR/SHAKEN to address robocalls and other Caller ID spoofing

    Robocalls are a huge problem for most everyone with a PSTN phone number. Many calls are made from spoofed (fake) numbers which appear through Caller ID. STIR/SHAKEN is an telecom industry solution to allow carriers to block calls with spoofed Caller ID using digital certificates to authenticate authorized users of the numbers appearing on Caller ID. Microsoft should implement this system to allow Teams users the option to block calls with spoofed Caller ID. Keywords: robocall spam telemarketing unwanted fraud

    2 votes
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  19. CALLING OPTION

    Please add a call mee option so that one can put in the external number to join the Teams Meeting from the Official desk phone or their mobile phones.

    2 votes
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  20. Ability paste a number such as a conference number into phone dial pad once the call is connected.

    Ability paste a number such as a conference number into phone dial pad once the call is connected. At the moment you have key this in manually, and click # (not the enter key as the enter key=1 which is another annoying feature)

    2 votes
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