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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (any duplicates are merged together)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

For official product and feature updates we recommend three things:

Stay tuned here: We update our work items monthly
Read our Blog: Official announcements come from our blog at https://aka.ms/TeamsBlog
Review the Roadmap: Our upcoming features can be seen within the Microsoft 365 roadmap site at https://aka.ms/M365Roadmap

The Fine Print:  We have partnered with UserVoice, third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.  

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  • My feedback
  1. Improve ability to transition to Bluetooth headset

    Teams desktop version is not very adroit at switching changes in speaker/microphone input/output. Use case:


    1. Teams desktop is open, and I have a bluetooth headset device (Apple AirPods for me) which is paired with my computer, but not currently activated

    2. A phone call or meeting is started

    3. I activate my bluetooth headset on my computer

    EXPECTED: the audio will work on my bluetooth device, or if it isn't, there is an interface in Teams for choosing which device to route audio to
    ACTUAL: The audio has not transitioned to the bluetooth device. There is no interface in Teams for routing…

    4 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please add a save dial number feature like on Skpye

    Please add a save dial number feature like on Skpye

    4 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  3. Double click on video to maximize window

    When window is not maximized you should be able to double click the video call to maximize the screen

    4 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  4. Button to stop incoming calls on mobile

    Many times when i get a call mobile teams app get ring but not desktop. So give an option to stop getting incoming calls on mobile

    4 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  5. Desktop and Mobile Client Pairing with Teams phone device

    Similar to BTOE but no third party software to install.
    The ability to choose and control the Teams phone device for inbound calls, outbound calls, and meetings from the desktop or mobile client based on logged in phone device.
    Also allow switching the audio between devices and clients without having to transfer the call.

    4 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make the Teams 'Calls' UI more like a cell phone screen

    Make the Teams 'Calls' UI more like a cell phone.
    My company has started using teams and almost everybody (well everyone I have called, and I do it too) hits the 'hang up' icon rather than the 'answer' icon. The correct icon to hit to answer the call is counter intuitive.

    4 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  7. Auto Audio Voice call recording in Teams

    When using Teams as you office phone system it would be a great feature to be able to record the voice conversation.

    4 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  8. Interoperability with Teams and Cisco TelePresense

    Teams and Cisco should work together to integrate video calls from Cisco TelePresense unit into Teams.
    Audio is possible with a usual PSTN dial-in but Video and Audio should work on SIP. Enviroments with 100 VC or more are not able to have a video call with a Teams member. Only additional software like Pexip are neccessary to build a bridge to both platforms.

    4 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  9. Cellular call option

    Please add a ring-out option to the Teams mobile app when WiFi is unavailable (i.e., outgoing calls are dialed over cellular networks, not data networks).

    This will prevent excessive data usage when in an area where WiFi is unavailable.

    4 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  10. Archive Voicemail (vs. Delete)

    Like in Outlook email. difference between Delete and Archive. Archive will be searchable and locatable and delete will be permanently deleted.

    4 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add notes and history to PSTN Phone Numbers

    Currently, when assigning a PSTN phone number through the Skype for Business admin center, there is no way to see who the number was previously assigned to or how recently it was in use. This information would help ensure that a recently unassigned number is not reassigned to a new user too soon after it was previously used to avoid misdirected calls.

    It would also be helpful to be able to add a note to an unassigned PSTN number—for example, to indicate that a number is reserved for a particular user or department.

    4 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  12. Calling a users PSTN line from Teams search results

    Would like to see the ability to search for a user and call from the results instead of:
    Searching for a user, opening the chat window with them, opening the contact card by clicking on their picture, copying the PSTN line from the contact card, going back to the calls tab, pasting the phone number into the dial pad and then calling the user.

    The current process is not efficient and a better work flow is needed!

    4 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow video streams to be placed on top

    Would like the ability to move the video streams while in a group Teams meeting sharing content. All the video streams appear below so all participants are looking down. If streams were on top (where most webcams located) then users would appear looking straight ahead.

    4 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  14. Support for voice route translation rules in Direct Routing

    Direct Routing in Teams works almost exactly the same as in Skype for Business on-premises except there is no support for trunk translation rules. This means that if you have to do any manipulation of numbers before sending to the PSTN, you have to do it at the PSTN gateway level. This probably isn't possible if you are using a service provider for Direct Routing.

    It would be useful to have this feature added (maybe to the CsOnlineVoiceRoute cmdlet ) to give more flexibility when communicating with third party PSTN providers.

    4 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability to Switch Shared Screen and Other Improvements

    It would be nice if you could switch which monitor / application you are sharing without having to end the screen share and restart. It would also be nice to have the option to share your screen with your own camera showing you in a small window and better yet, make it so these options can be easily turned on / off and set by default (at individual or admin level).

    In my opinion, Zoom gets this right - better than just about any other solution out there in terms of the customizations and features available.

    Last request - the…

    4 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  16. Respect system settings for audio in/out in video calls

    When system settings are set to f ex use a bluetooth headset or other device as audio in and out on my Mac, a new Teams video meeting will still be set to use the built-in mic/speaker per default, and a manual reset to the preferred device is required. This is totally unintuitive, and new video chats should respect system settings.
    Since I might be using different headsets/mics/whatever at different locations, remembering which devices I used previously does not fully remedy this problem (although it mitigates it).

    Basically I would like an option to set my audio preferences to system…

    4 votes
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  17. recover call recording

    Is there any possibility to recover the recordings during the call which was not saved as the teams got closed unexpectedly?

    4 votes
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  18. voicemail

    Ability to forward a voicemail to another internal Teams user from the mobile and desktop apps. This is a valuable productivity feature.

    4 votes
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  19. Allow multiple PSTN numbers to be assigned to one user

    For Office 365 phone system and teams to really start replacing PBX deployments it needs to add some missing features. One of the easy (hopefully) ones is to allow a user to have multiple lines associated with them such as region specific direct dial numbers. At present you can only associate one number.

    4 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  20. Pull Call or change device

    When in a meeting, you can join from mobile as a companion device.

    Need the ability to pull a regular voice call to mobile to keep going when you need to leave your computer

    4 votes
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