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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
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How can we make Microsoft Teams better?

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  1. Visual indicator of bad connection, buffering, dropped audio

    Today in a call with a prospective Microsoft candidate the call kept freezing and dropping video and audio. It became quite a blocker for the conversation.

    I realize we can’t fix slow networks and packet loss. However, one thing I realized at that moment was that we could have offered a visual indicator in the Teams call UI that we were dropping audio or video, and to let us know once we had reconnected at an acceptable latency.

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add a feature that adds spotlight to whoever is speaking in a call

    Add a feature that adds spotlight to whoever is speaking in a call

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  3. Persistent call controls on active calls

    In Teams Calls while on an active voice call, the call controls disappear from view. Can you add a Setting to make the call controls persistent for active calls?

    This is particularly a problem after opening the Dialer, which makes it so that when you hover over the teams window, the call controls do not re-appear. You must close the Dialer before you are able to successfully end a call.

    If you cannot add an option to make call controls persistent, can you add in the call controls to the Dialer area?

    38 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  4. SMS/MMS in Teams Phone System

    Allow users to send and receive SMS/MMS messages from within Teams on the desktop and mobile app to the Office 365 phones number. This would be a great help for our field technicians in actually adopting a phone system rather than using their mobile phone. The MMS part of this would be fairly important in our use case.

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  5. Disregard/Delete silent calls

    Ability or settings to automatically disregard/delete silent voice mails

    2 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  6. Calling a users PSTN line from Teams search results

    Would like to see the ability to search for a user and call from the results instead of:
    Searching for a user, opening the chat window with them, opening the contact card by clicking on their picture, copying the PSTN line from the contact card, going back to the calls tab, pasting the phone number into the dial pad and then calling the user.

    The current process is not efficient and a better work flow is needed!

    4 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  7. Copy and paste DTMF tones into the in-call keypad

    You cannot copy and paste a text string of numbers (or letters) and paste them into the in-call keypad to be converted to DTMF tones in Teams, as you could in Skype for Business. This is particularly important when using Teams calling to dial into a 3rd party dial-in conferencing service, and having to enter a meeting ID. Currently this must be re-typed into the Teams DTMF keypad, which is a clunky user experience.

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  8. auto attendant choose calander days rather than time regions

    Be able to choose week by week a different group to answer the call, one week one group another week another group.

    1 vote
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  9. Stop call queue sending calls to a person that is already on the phone

    If a person is already on a call, stop the call queue sending calls to this person. The queue should hunt the next person if someone is already on the phone

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  10. Move the ring back from the desktop speakers to the the headset

    When calling another Teams user the "Skypish" ring back comes out thru the desktop speakers and not the headset. I typically run my desktop muted and it is annoying there is no ring back in that case. Even with the speakers on it's annoying that the ring back could disturb a coworker.

    17 votes
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    4 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  11. global Contactlist

    Why is There no global Contactlist yet?
    Must be a bug !

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  12. 64 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  13. Notification of incoming call from PSTN on Edge browser is bad design

    Notification of incoming call from PSTN on Edge browser is differenet from other notification. Its background color is same as accept button's background and there is no profile icon.

    The below notifications is same design and its design is good, but only notification of incoming call from PSTN on Edge browser is different and I think its design is bad.
    - Notification of incoming call from PSTN/not-PSTN on Teams desktop app
    - Notification of incoming call from non-PSTN on Edge browser

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  14. Freely Switching Between Screens When Screensharing

    Looking for the ability in screen sharing where you can freely switch between screens without having to manually go back into the video call and switch screens. There is a big lag time and it interrupts your though process when explaining things over video call. Let me know if there's a way around this!

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  15. Camera preference

    I request to be able to select which camera to give preference in the group calls, that is ...

    If I have a group call of 3 people, I can select which camera is full screen, because the AI ​​of the camera sometimes annoys.

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  16. communication credits should not expire

    Ridiculous to have to have a minimum amount of money posted and then to lose it if you don't use it. Credits should remain on your account until used. Just another way to take your money.

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  17. Auto Audio Voice call recording in Teams

    When using Teams as you office phone system it would be a great feature to be able to record the voice conversation.

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  18. Communications Credits Recharge Minimum Zero

    Per reference article, "What are Communications Credits," Auto Recharge should allow automatic purchase of credits when balance reaches $0. However, it's not possible to set the repurchase point for a level below $50.

    Please allow a lower minimum. As credits expire annually, maintaining a minimum of $50 means wasting $50 per year.

    References:

    "As such, it's recommended that you use the Auto-recharge setting to avoid any disruption of service should your Communications Credits balance reach 0 (zero). You will be sent an email when recharge transactions succeed, recharge transactions fail (such as an expired credit card), and or your Communications…

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  19. Implement STIR/SHAKEN to address robocalls and other Caller ID spoofing

    Robocalls are a huge problem for most everyone with a PSTN phone number. Many calls are made from spoofed (fake) numbers which appear through Caller ID. STIR/SHAKEN is an telecom industry solution to allow carriers to block calls with spoofed Caller ID using digital certificates to authenticate authorized users of the numbers appearing on Caller ID. Microsoft should implement this system to allow Teams users the option to block calls with spoofed Caller ID. Keywords: robocall spam telemarketing unwanted fraud

    2 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  20. Teams places current Call on hold when screen sharing

    I call my colleagues using the "Calls" tab in Teams. I am calling their desk phone, which is a land line. Each colleague of mine has their own direct land line number. I use Teams Calls to speak with them. I then wish to share my screen with them, so I find them on the Chat tab, and initiate a screen-share. This immediately places my Teams Call on hold. This is clearly by design, and it is a flaw. We need to be able to share our screens regardless of any other Teams activity. Skype for Business did this flawlessly.…

    8 votes
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