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It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (any duplications are merged together)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

For official product and feature updates we recommend three things:

Stay tuned here: We updated our work items monthly
Follow us on Twitter: Official announcements come from our @MicrosoftTeams Twitter handle and often reference our blog at https://TeamsBlog
Review the Roadmap: Our upcoming features can be seen within the Microsoft 365 roadmap site at https://M365Roadmap

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  1. Skype integration (Consumer Federation)

    It would be nice to integrate public Skype (not Skype for Business) into Teams. I am able to chat with Skype for business users within my organization but when working with external clients I still have to go back to public Skype. If I could even just simply chat and call with Skype users as well that would allow me to use Teams as my sole communication platform.

    1,687 votes
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    337 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  2. Show more than 4 active people in video calls

    Teams is limited to showing 4 video streams at a time, it would be better if we had some control over that. We do a morning standup every morning with 8 remotes, it would be great if we could see them at all times.

    363 votes
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    44 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow service numbers from a SIP trunk via Teams Direct Routing

    Could you please add support for service numbers (usable with auto attendant or call queues) that come from a SIP trunk connected via Direct Routing? It doesn't make sense to support BYOT with Teams Direct Routing but not having the possibility to use the numbers on the SIP trunk as service numbers for an auto attendant or a call queue.

    318 votes
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    41 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  4. Audio conferencing not letting attendees into the teams meeting Unless they are authenticated by the Teams app

    We have been experiencing a bit of a problem since last week and honestly at this point I am not really sure whether it has to do with some of the new teams policy features in teams or it is actually a tech. problem.

    Basically as of last week when a user creates a meeting (with dialins) in the Teams addon in Outlook and he/she tries to join the meeting as the meeting host via phone the other invitees are just stuck in the lobby forever, as if the host never joined.

    On the other hand, when the host joins…

    232 votes
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    40 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →

    Hi There – First of all, we are so sorry that you are experiencing this issue. The engineering team is investigating and some information from users experiencing this would be super helpful.

    If you are willing, can you please send the following to teamsml@microsoft.com?

    1) How the meeting was scheduled – thru Outlook or Teams app
    2) The join link + dial-in # shown in the meeting invitation
    3) What time the issue occurred, and repro steps
    4) Actual & expected results

    Hopefully we can get to the bottom of this quickly. Thanks so much!

    ~ Alex

  5. Lock the Video Spotlight

    In Skype for Business hosted meetings, there is a feature called "Lock the Video Spotlight" that allows you to choose a video feed that's displayed to all participants. This feature does not appear to be in the Teams client today, and it doesn't appear on the Skype for Business to Microsoft Teams Capabilities Roadmap.

    In some Teams meetings I want all my participants to just view one presenters video stream and not have the 4 participant split view. We need a way for the Teams meeting host to force their video to be prominent from the participants view.

    https://aka.ms/skype2teamsroadmap

    220 votes
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    26 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  6. Audio call recording in Teams

    How about recording an audio call when initiating a Teams call, similar to how Skype for Business does ?

    203 votes
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    28 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
    on the backlog  ·  Warren responded

    This is still on the backlog and working up through the queue.

    -Warren

  7. Wide-angle web cams are cropped

    We have a wide angle webcam for our conference room. When we have more than 1 person join a meeting, it crops the video feed of our conference room. Microsoft Teams recognizes the wide angle aspect ratio just fine but crops it based on how many other users join the meeting. Either the right or left side of the video is cut off depending on which position the video is placed in the meeting screen.

    Having a setting to maintain aspect ratio would be really helpful. We are loosing video of people who are presenting if they aren't in the…

    171 votes
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    19 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  8. Support device call controls

    Support call controls for popular 3rd party headsets (handup, mute) like Plantronics 740-M or Jabra.

    160 votes
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    27 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  9. Include call history in chat

    Am I the only one finding it painfull that the chat history DOES NOT include call logs?

    I want to be able to reconstruct to whom I talked how long. As a workaround I started to use Skype again or quit the Teams calls and call back the people by phone.

    In Skype this feature helped me a lot when I tried to reconstruct to whom i spoke on days where things became crowded.

    Please implement that feature asap!

    151 votes
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    18 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  10. Transfer to voicemail option

    In Skype for Business and most other phone systems, you can select to transfer a caller directly to voicemail (receptionists use this all the time). Teams does not have this option. It is very important for folks to not transfer to a ring-ring-ring experience if they simply need to leave a voicemail.

    146 votes
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    21 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  11. Call Contact's Work or Cell phone

    When I click the call button on a contact, Teams automatically begins a teams/skype call to the user. It should offer options to call the user's phone numbers (work/cell/other) or to make a skype/teams call, similar to the drop down menu offered by skype for business.

    146 votes
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    10 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add better support for full room cameras

    We use this camera in our conference room: https://www.owllabs.com/. It is designed to show a 360 degree view and also focus on the speaker(s). When Teams does its own resizing of the video, it often cuts off portions of the view from this camera. It would be nice to force teams to always show the full perspective from this camera (even if it is resized smaller). It would also be nice to set this as a "primary" camera in the meeting, so that it is not resized smaller.

    127 votes
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    under review  ·  15 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  13. Need to be able to search/call Outlook contacts' phone numbers without leaving Teams

    The biggest obstacle and user complaint we have when rolling out Teams is that users cannot search for their Outlook contacts to call like they could in Skype For Business. Instead, they have to open Outlook and reference the contact's phone number which is inefficient & clumsy. It goes against everything else Teams does well in in terms of consolidating apps/interfaces. Users should be able to search for and call their outlook contacts via PSTN without having to leave Teams.

    Skype for Business is still a much more streamlined design for external PSTN calling because users cannot find and dial…

    123 votes
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    9 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  14. Query contact name for incoming PSTN calls from Exchange adressbook and other sources

    Today, Teams displays the number of the caller for incoming calls from PSTN. Teams does not display the name of the caller. So I dont know who is calling.

    Would be great, if Teams queried the number in my/company Exchange adressbook (and other contact databases, like CRM) and displayed the name of the caller instead of the number.

    123 votes
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    9 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  15. Have video OFF by default in a team call.

    Should have to opt IN to turning on video for a team call. It seems to be this way (off by default) for a video in CHAT, just not in a TEAM call.

    115 votes
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    20 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
    declined  ·  Warren responded

    Hate to share bad news, but this request was declined by the feature team.

    -Warren

  16. Transfer active call between devices

    Transfer an active call in Teams from my phone to my desktop and back. This for comming back at the office or leaving the office.

    108 votes
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    6 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  17. ability to join meeting by calling me instead of using computer mic & speakers

    Like with Skype PSTN Conferencing, let me join the meeting by calling me instead of using computer mic & speakers. The way Teams works today, I have to manually mute my mic and my speakers, and then call out to my phone. It would also be nice to be able to select from a list of frequently called numbers, so I don't have to type in the whole number every time.

    101 votes
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    13 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bluetooth support in Android

    BT does not work on Android.

    88 votes
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    25 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  19. Feature: Add ability to adjust call audio volume

    In Skype I could adjust the volume on the application level. This isn't possible in teams

    77 votes
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    25 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
  20. Skype Room System + Teams doesn't provide dial pad once a call is connected

    Using a Skype Room System with an E5 license allows you to initiate a telephone call either via Skype or via Teams. When using the Teams option, you can dial a telephone # but once connected the dial pad is no longer accessible. When dialing into a conference #, this is often required in order to enter a PIN or conference code. The Skype option allows this dial pad access after a call is connected.

    75 votes
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    21 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
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