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Thanks everyone for supporting Teams. We’re listening and we really appreciate your feedback.

Sincerely,
Suphatra

How can we make Microsoft Teams better?

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  1. Skype integration (Consumer Federation)

    It would be nice to integrate public Skype (not Skype for Business) into Teams. I am able to chat with Skype for business users within my organization but when working with external clients I still have to go back to public Skype. If I could even just simply chat and call with Skype users as well that would allow me to use Teams as my sole communication platform.

    745 votes
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      164 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow service numbers from a SIP trunk via Teams Direct Routing

      Could you please add support for service numbers (usable with auto attendant or call queues) that come from a SIP trunk connected via Direct Routing? It doesn't make sense to support BYOT with Teams Direct Routing but not having the possibility to use the numbers on the SIP trunk as service numbers for an auto attendant or a call queue.

      187 votes
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        24 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
      • Audio call recording in Teams

        How about recording an audio call when initiating a Teams call, similar to how Skype for Business does ?

        116 votes
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          12 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
        • Call Contact's Work or Cell phone

          When I click the call button on a contact, Teams automatically begins a teams/skype call to the user. It should offer options to call the user's phone numbers (work/cell/other) or to make a skype/teams call, similar to the drop down menu offered by skype for business.

          99 votes
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            8 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
          • Audio conferencing not letting attendees into the teams meeting Unless they are authenticated by the Teams app

            We have been experiencing a bit of a problem since last week and honestly at this point I am not really sure whether it has to do with some of the new teams policy features in teams or it is actually a tech. problem.

            Basically as of last week when a user creates a meeting (with dialins) in the Teams addon in Outlook and he/she tries to join the meeting as the meeting host via phone the other invitees are just stuck in the lobby forever, as if the host never joined.

            On the other hand, when the host joins…

            94 votes
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              14 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →

              Hi There – First of all, we are so sorry that you are experiencing this issue. The engineering team is investigating and some information from users experiencing this would be super helpful.

              If you are willing, can you please send the following to teamsml@microsoft.com?

              1) How the meeting was scheduled – thru Outlook or Teams app
              2) The join link + dial-in # shown in the meeting invitation
              3) What time the issue occurred, and repro steps
              4) Actual & expected results

              Hopefully we can get to the bottom of this quickly. Thanks so much!

              ~ Alex

            • Have video OFF by default in a team call.

              Should have to opt IN to turning on video for a team call. It seems to be this way (off by default) for a video in CHAT, just not in a TEAM call.

              89 votes
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                15 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
              • Audio calling from browser

                From day 1, there is no way we can make audio calls from the browser. This is a very much required features quite a few users use Linux and there is no way we can use Teams with them.

                79 votes
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                  9 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →

                  The request for 1:1 calling Chrome support is still “on the backlog”.

                  Completed items:
                  1:1 calling works in Edge.
                  Group calling and meetings works for Edge & Chrome.

                  I hope to have more information to share soon.
                  -Warren

                • Include call history in chat

                  Am I the only one finding it painfull that the chat history DOES NOT include call logs?

                  I want to be able to reconstruct to whom I talked how long. As a workaround I started to use Skype again or quit the Teams calls and call back the people by phone.

                  In Skype this feature helped me a lot when I tried to reconstruct to whom i spoke on days where things became crowded.

                  Please implement that feature asap!

                  74 votes
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                    6 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                  • Wide-angle web cams are cropped

                    We have a wide angle webcam for our conference room. When we have more than 1 person join a meeting, it crops the video feed of our conference room. Microsoft Teams recognizes the wide angle aspect ratio just fine but crops it based on how many other users join the meeting. Either the right or left side of the video is cut off depending on which position the video is placed in the meeting screen.

                    Having a setting to maintain aspect ratio would be really helpful. We are loosing video of people who are presenting if they aren't in the…

                    61 votes
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                      8 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add better support for full room cameras

                      We use this camera in our conference room: https://www.owllabs.com/. It is designed to show a 360 degree view and also focus on the speaker(s). When Teams does its own resizing of the video, it often cuts off portions of the view from this camera. It would be nice to force teams to always show the full perspective from this camera (even if it is resized smaller). It would also be nice to set this as a "primary" camera in the meeting, so that it is not resized smaller.

                      60 votes
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                        under review  ·  8 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                      • Query contact name for incoming PSTN calls from Exchange adressbook and other sources

                        Today, Teams displays the number of the caller for incoming calls from PSTN. Teams does not display the name of the caller. So I dont know who is calling.

                        Would be great, if Teams queried the number in my/company Exchange adressbook (and other contact databases, like CRM) and displayed the name of the caller instead of the number.

                        58 votes
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                          3 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                        • Lock the Video Spotlight

                          In Skype for Business hosted meetings, there is a feature called "Lock the Video Spotlight" that allows you to choose a video feed that's displayed to all participants. This feature does not appear to be in the Teams client today, and it doesn't appear on the Skype for Business to Microsoft Teams Capabilities Roadmap.

                          In some Teams meetings I want all my participants to just view one presenters video stream and not have the 4 participant split view. We need a way for the Teams meeting host to force their video to be prominent from the participants view.

                          https://aka.ms/skype2teamsroadmap

                          49 votes
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                            7 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                          • Doesn't show Audio Call start, stop, and duration on Chat

                            For some reason Audio Calls stopped recording the start and stop times, as well as duration of the Audio Call, on the Chat window. There is no record whatsoever that we switched to Audio. I still run Windows 8, so maybe it's because you're trying to pull the plug on Windows 8? :)

                            48 votes
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                              17 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                            • Support device call controls

                              Support call controls for popular 3rd party headsets (handup, mute) like Plantronics 740-M or Jabra.

                              47 votes
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                                10 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                              • Transfer active call between devices

                                Transfer an active call in Teams from my phone to my desktop and back. This for comming back at the office or leaving the office.

                                46 votes
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                                  4 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                • Need to be able to search/call Outlook contacts' phone numbers without leaving Teams

                                  The biggest obstacle and user complaint we have when rolling out Teams is that users cannot search for their Outlook contacts to call like they could in Skype For Business. Instead, they have to open Outlook and reference the contact's phone number which is inefficient & clumsy. It goes against everything else Teams does well in in terms of consolidating apps/interfaces. Users should be able to search for and call their outlook contacts via PSTN without having to leave Teams.

                                  Skype for Business is still a much more streamlined design for external PSTN calling because users cannot find and dial…

                                  45 votes
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                                    3 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                  • undocking video window

                                    allow for the small video window in the top left to undock for multimonitor support. If I want to chat, or make updates, but I also want to see someone elses screen, or video in a large picture, it would be very helpful.

                                    41 votes
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                                      2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Bluetooth support in Android

                                      BT does not work on Android.

                                      38 votes
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                                        4 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Pop-Out Video Chats

                                        Need the ability to separate video chats from the rest of the UI.

                                        37 votes
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                                          3 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Transfer to voicemail option

                                          In Skype for Business and most other phone systems, you can select to transfer a caller directly to voicemail (receptionists use this all the time). Teams does not have this option. It is very important for folks to not transfer to a ring-ring-ring experience if they simply need to leave a voicemail.

                                          36 votes
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                                            6 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
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