All of us who are starting to use teams are facing the same issue...there is no way to control the volume on the teams calls

If i use teams to make an external call (using my skype for business phone number) the DTMF tones are not detected. So if i'm on a call that asks me to enter my PIN or some other input, it does not work

Am I the only one finding it painfull that the chat history DOES NOT include call logs?

I want to be able to reconstruct to whom I talked how long. As a workaround I started to use Skype again or quit the Teams calls and call back the people by phone.

In Skype this feature helped me a lot when I tried to reconstruct to whom i spoke on days where things became crowded.

Please implement that feature asap!

Incoming calls to a call queue should show the caller id of the person calling. It only shows the name of the call queue in Teams.

In a scenario when there are still enough credits on the organization.

It would be great if the auto attendant could have a feature to route/forward messages to an external number like a Phone or an Alternate Office Number.

In SfB, it was possible to answer a call with a message (the call was denied, but chat window opened).
I used this functionality quite often. I looking forward for this feature!

so please add a third button to the incoming call dialog, which denies the call, inform the caller that I am selected to answer with a message and open the chat window to the caller.

A call queue agent should be able to make a call on behalf of the call queue they are a member of. The calling line ID should be shown as the number associated with the Call Queue and not the agent's personal number.

Similar functionality existed in Lync and Skype for Business - https://support.office.com/en-us/article/answer-and-make-calls-for-a-response-group-in-lync-2010-d9182de9-32f6-492d-90cd-9bd0c0a390b2#__make_a_call

I can only input or see one phone number per contact. majority of people have work phone numbers and cell phone numbers.

The ability to "Merge calls" was available in Skype for Business. The ability to call one person, put them on hold then call a second person, and then merge the calls together just like it was on Skype for Business.
Why was this ability removed?

I have a full HD (1080p) webcam which hasn't the same quality in video call than with Skype for Business. We also have fiber optic Internet connection so it's not the cause of the poor image.

It happened on many different computers so I guess it's an issue from Teams.

Question: can you make the video quality much higher?

General (any window)
Use the following keyboard shortcuts no matter which window has the focus.

Press this key or
keyboard shortcut: Windows logo key+F4
To do this: Self-mute/unmute audio.

https://support.office.com/en-us/article/Keyboard-shortcuts-for-Skype-for-Business-74eda765-5631-4fc1-8aad-cc870115347a

Add options for working hours for Teams and calling so that your client/soft phone calls would go to vm if not during working hours.

Or at a min an option to fwd all calls to vm.

Looking for the ability in screen sharing where you can freely switch between screens without having to manually go back into the video call and switch screens. There is a big lag time and it interrupts your though process when explaining things over video call. Let me know if there's a way around this!

During quiet times the app auto gains the call and this cannot be overridden. Under the old desktop Skype you could set the microphone gain to the desired level and turn off AGC. This option should be available

After searching the internet for 2 days, I have realized that my newly purchased JBL headset is not compatible with MS Teams. Do I have to check this compatibility before I buy any accessories to my laptop? It does not make any sense.

Around 45 million cisco iphone endpoints mostly via cisco on prem CUCM deployements.
Need Teams to integrate with on prem cisco CUCM so that we can use it as enterprise softphone with on prem PSTN cabability.
I am sure this would make teams adoption even more compelling within large enterprises like us.

make video calls available to be used as small picture-in-picture windows (maybe with each member of the call being draggable) so that the videos can be overlaid onto the screen when working, and resized to be as big or as small as desired.

Like on an iPhone ..there should be an ability to forward voicemail to other team members.

Currently it's only possible to have one default local number added to an MS Teams meeting invite.

It would be helpful to be able to be able to include multiple default local calling numbers as meeting participants can often span multiple calling areas/cities. Otherwise, the additional number(s) must always be manually added.
Otherwise, the additional numbers will need to be manually added by the PSG member with a meeting request update after the initial meeting request is sent out.