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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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  1. 1,884 votes

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    220 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Poor performance on MacOS

    I can't use teams with out it lagging severely. When I go and look at the processes running, It always looks like the 'helper' is taking up crazy amounts of CPU and it lags out the application to the point of it almost being unusable.

    I've tried closing the application, rebooting, re-installing, checking for updates, etc.. nothing works.

    I'm on macOS Mojave 10.14.2

    1,768 votes

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    498 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We are continually looking to bring performance boosts to the Mac Client, including improvements with Electron 10 that are releasing. We are also aggressively addressing other areas of performance around the Mac client

  3. Poor performance on Windows

    The system takes a lot of the computer resources and slows down the overall performance of the pc

    1,284 votes

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    180 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. Our performance team is working on improving the overall performance of the Windows client. We expect to see performance jumps in the latest version of Electron rolling out (Electron 10).

  4. High CPU/GPU/Power usage

    For some reason the latest update has Teams using between 8% and 25% CPU idling, doing nothing. There is an issue with this update.

    1,074 votes

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    working on it  ·  78 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Reliability issues: crashing, hanging, freezing

    Literally Teams will crash 5 or 6 times a day. Hugely annoying and unproductive.

    900 votes

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    352 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. The team is actively working on the performance of Teams, and have made some small improvements around crashing, reliability, hanging and freezing. We will share updates as soon as they are available.

  6. Slow app launch

    Right now it simply loads too slowly, and it has that massive in-your-face splash screen while doing it.

    459 votes

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    35 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Application load time is something we are continuously working to improve, and the team is hard at work on fixes. We have validated a recent regression in application launch time that will be fixed in the coming weeks.

  7. Network reliability issues

    Is there a problem with Teams. Several users report that they are frequently disconnected.
    Message: We ran into a problem. Reconnecting...

    378 votes

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    working on it  ·  73 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. scroll performance - messages are grey boxes before rendering

    scroll lag : scrolling performance (i.e. to previous messages in a chat/channel) is much worse than expected - messages don't render for a noticeable period of time

    56 votes

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    working on it  ·  5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. Switch between accounts

    Give teams the ability to switch between accounts. I have to log in and out everytime I want to change accounts that represent different companies. Also, if it was more integrated with outlook, it would make my life better.

    28 votes

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to shrink the search bar.

    The search bar spans a large area of the top bar. It's very difficult to move the Teams window around my desktop because we can't click and drag

    28 votes

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    10 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Teams Webapp on Google Chrome is super slow.

    Teams Webapp on Google Chrome is super slow.

    27 votes

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow custom background images to appear before Microsoft default background images

    Allow custom background images to appear before Microsoft default background images

    26 votes

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. ctrl + F : Please provide the find option for the chat conversation

    Hello,

    I would like to search some key words in my chat conversation history, please provide ( Ctrl + f ) : Please provide the find option for the chat conversation.

    26 votes

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Make it faster

    Teams app on win 10 is frustratingly slow to close after clicking red x. Taskbar lights up with new message but shows name of last conversation partner not new one. Opening up to see a new message starts you where you left off instead of new message. Badges on phone app don’t go away if I check on messages using Windows app. Nowhere near as snappy as like, AIM back in the day

    25 votes

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Preference to open linked docs in local/desktop version of excel/word/onenote - and not always Office Online

    We use OneNote and Excel quite extensively. We share files via Team channels all the time. But opening them in Office Online is very very slow. We want to open the document in the desktop versions of Excel and OneNote as a first choice.

    23 votes

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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Improve Audio Quality in Teams Meetings and Video Calls

    I get several complaints on the audio quality within a teams meeting or video call. When more than one person speaks, it gets glitchy audio sound and cancels out both speakers (or multiple speakers) intermittently. My employees are complaining so much about the choppy quality of the audio, they're going back to Zoom.us. Please help so I don't have to manage multiple platforms!

    22 votes

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Battery usage on Windows 10

    There are many comments and ideas about battery usage on IOS and Android but I've noticed that the battery usage on my laptop has increased somewhat.

    When I go to Start > Settings > System > Battery > 'See which apps are affecting your battery life' and change period to 1 week i can see that Microsoft Teams is using 31% of battery. Second place is Outlook with 14% so its definitely an issue.

    Interestingly, i use Outlook all day, every day heavily and its only using that much battery. Teams is always in my sys stray and i rarely…

    22 votes

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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. In Teams chat, improve the time lag between posting a message and being blocked by DLP.

    We have introduced DLP in Teams chat. However, there is a time lag between posting a message and being blocked by DLP. The time lag is about 5 to 20 seconds. Until it's blocked, the recipient sees the message you want to prevent. This time lag is fatal to prevent the leakage of sensitive information. We call for urgent improvement.

    21 votes

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. Extend assignment deadline for individual students

    Sometimes when an assignment is set with a deadline, I don't want to allow late turn ins for all students, but may need to give an extension to an individual student. It would be really useful to be able to do this without having to make it possible for the rest of the class to also turn in late.

    21 votes

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Adding attachments is super slow, it really need speedup

    Addign attachments is very slow process. Something minuscule like 50kb sile adding takes 5-10 sec. Lager files naturally longer. It should be instantaneous.

    And why I have to wait for the upload at first place before I can send an message. It should be background process.

    20 votes

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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